Βρείτε ξενοδοχεία 5-Star στην πόλη Σεούλ

"I was very satisfied with the room; they proactively upgraded me to a suite. The suite was very spacious, and they provided two bottles of Evian mineral water daily. In a country like Korea where a bottle of water costs five won, this was a very thoughtful gesture. The bed was comfortable, it was quiet, and the location was convenient. Lotte Department Store is upstairs, and the duty-free shop is on floors 9-12. Myeongdong shopping district is just across the street, making dining and shopping extremely convenient. The subway station is right outside the door. Check-in is on the 15th floor, and they help with luggage and even escort you to your room after check-in. The only drawback was the lack of a Chinese-speaking front desk, but Korean and English communication was fine. The pool and gym are free for guests aged 16 and above. Housekeeping was prompt, and they proactively asked if we needed more water. Everyone offered service with a smile. I stayed for three consecutive nights and was very satisfied."

"For this price point, the basic room hygiene was excellent, no complaints there! But apart from that, everything else was a letdown. If you're looking for a comfortable and convenient trip, this isn't the place. Location and Dining: The hotel is located on a mountain with a great view, but don't even think about walking anywhere. Besides a duty-free shop nearby (which is mostly frequented by personal shoppers), even getting a taxi is a hassle. For breakfast, be prepared to wait an hour. The front desk suggested I go before 7 AM to avoid the queue, which, to be fair, made breakfast quite good. When I checked in, I also inquired about dinner and good restaurants. The front desk staff claimed all their hotel restaurants were famous and delicious, especially the Japanese one. When I asked them to make a reservation for us, they said reservations usually needed to be made 30 days in advance. Fine. Then I thought, I'll just grab a coffee at the hotel cafe. Another wait... at least 30 minutes. Ugh... Returning to the hotel on the second evening, I found the lobby packed with people queuing all the way to the door, like a bustling market. They were all lining up for the buffet. If your F&B is that good, why bother with the hotel? Guests staying here can't even get a table because it's full of outside diners. The swimming pool was the same – tiny and completely overcrowded, impossible to actually swim. There must have been at least 50 people in there; it was more like a hot tub than a pool. Honestly, apart from sleeping, nothing else was good. Let's talk about the service: It felt like they were particularly reluctant to serve Chinese guests. When checking out, my child and I were carrying our luggage out, and there were many staff standing in the lobby who didn't offer to help. It was only when a car pulled up outside that someone came to assist us with our bags. What were all those people standing around in the lobby doing then? After my luggage was loaded, I got into the car and looked out the window to see the person who just helped me with my bags using my car window as a mirror to fix his hair. Hilarious! (This happened at 7 AM Korean time on the 19th). For this price, you're better off staying in Gangnam. Josun Palace is much better and similarly priced. To be honest, I'm very disappointed. It's a beautiful hotel, and the staff are all good-looking, but they clearly haven't been properly trained. I hope whoever cares about this hotel sees this review and seriously considers whether you are in the F&B business or hospitality. My experience of your hospitality was very poor. You did great in terms of the beautiful location and clean rooms, but you missed out on how to treat your guests that are staying at the hotel. Horrible experience. I don’t think you deserve the reputation you once had."

"The room is 30 square meters, which is quite spacious for its category. The surrounding facilities are excellent, with direct access to I'Park Mall, the train station, and duty-free shops via a connected walkway, so you're protected from wind and rain. There are two buildings dedicated to hotels: one is Novotel, and the other houses Ibis and Novotel Suites. All three hotels are interconnected and share a common lobby on the ground floor. The Ibis building has a GS25 convenience store and a casino on its second floor. The location is fantastic; it's quite close to everything. Yeouido, the National Museum, Myeongdong, Hannam-dong, and Ikseon-dong are all basically within a 10,000 KRW Uber ride. The value for money is good on weekdays, but the price doubles on weekends, which feels a bit too much of a jump."

"My absolute favorite hotel! The service is excellent, and they even have a garment steamer. The apartment-style rooms are very spacious, with a fridge and a washing machine – no more worrying about my clothes smelling after having BBQ. Plus, it's just a short walk to the subway, and there's parking available right outside."

"Everything about this place was perfect! The pool was bigger than I expected, and having a jacuzzi made evening swims really enjoyable. Lying on the sun loungers truly made me feel like I was on an overseas vacation. It was pure urban relaxation... The room was incredibly clean, and the bedding was super comfortable! The Namsan Tower view was probably the best part. I'll definitely bring my parents here next time! Thanks for a wonderful stay!"

"Very beautiful hotel. Greeted by staffs who helped open the car door, and get your bags and luggage to the check in counter every day! Only bummer was at check out timing is 11am, we tried asking for later check out timing during check-in and was told hotel is full. Managed to get a late check out of 12pm when we tried again the night before leaving the hotel. Hotel has a little mall,a coffee bean, CU, some expensive restaurants. It also has a sauna (30K won per pax), 1 hot and cold tub and one sauna room. Room amenities can be requested via the web app in your room. Rooms were very modern, however Water from the shower does flood the dry toilet area a little. Generally a great stay."