Βρείτε ξενοδοχεία 5-Star στην πόλη Κράμπι

"This was the best travel experience of my trip! Everything was seamless, from emailing to book restaurants and arrange airport pick-up, to the check-in process itself. The ladies at the front desk were incredibly warm and provided excellent service. They even offered a complimentary car ride to the hotel next door the following day, which was such a thoughtful touch. The room was absolutely impeccable, with a beautiful wooden aesthetic. Given the natural environment, there tend to be more mosquitoes, but they thoughtfully provided mosquito repellent on the first day. As for the restaurants, I dined at The Arundina Restaurant for both meals. The staff there were so enthusiastic and even offered to take photos for me. One young lady with big eyes particularly stood out; I regret not getting her name. Dining while watching the sunset was simply divine! The hotel also offers many activities, most of which are free to join, including island-hopping tours. All in all, this was a perfect trip, and I'll definitely be back in Krabi next time. -Sonia"

"This hotel has a great environment, and its own private beach. It's a good choice for Chinese travelers who prefer peace and privacy. The only downside is the food; there aren't many restaurants nearby, and it takes about 15 minutes by taxi to get to town. The hotel's own food isn't really suited for Chinese palates, it's all foreign cuisine."

"We had an overall enjoyable stay at Sofitel in Krabi, with a few areas that could be improved—especially given the expectations of a five-star property. The location is a clear highlight. The beach is calm and relatively private, without the usual crowd of boats, which made for a very relaxing environment. The breakfast was excellent, with a wide variety and consistently good quality. The overall decor of the lobby and restaurants was also beautifully done, creating a pleasant and refined atmosphere for both breakfast and dinner. However, service was somewhat inconsistent. Room service could be slow at times, and on a few occasions, items like trash left outside the room were not cleared promptly. There were also communication lapses—for example, we had requested assistance to coordinate with an elephant sanctuary, but the message was not properly followed through between staff members. There were also minor maintenance issues, such as a non-functioning balcony light, which we chose not to escalate but would have expected to be addressed proactively at this level. For a family room, we expected more thoughtful child-friendly design. Simple things like a stool for children to reach the sink were missing, which made basic routines unnecessarily difficult and less safe. The pool facilities were decent but not outstanding, and cleanliness could be improved. In particular, the kiddie pool had visible debris and bugs, which made it less comfortable for young children. We also found the pool safety setup confusing and somewhat concerning. There were clear warnings stating that there are no lifeguards and that parents are responsible for supervision. However, there was consistently a staff member seated by the pool under a shaded area, appearing like a lifeguard but not actively monitoring the pool. This created a misleading impression and could give families a false sense of security. During our stay, we also witnessed a situation where a child became stuck under part of the pool obstacle structure, and assistance had to be actively requested from nearby staff. While the situation was resolved, it reinforced our concern that supervision and safety measures could be more proactive. Given the number of safety warnings posted around the pool, we were surprised that no trained lifeguard was present, especially as the current setup may give families a false sense of supervision. One of the main drawbacks was the pricing structure. Many services and items felt excessively priced, including: • Food at the on-site restaurants (significantly higher than comparable options outside the resort) • Transport and excursion arrangements (e.g., speedboat pricing well above market rates) • Activity rentals, such as the Sub Blue underwater scooter (350 THB++ for 30 minutes), which felt disproportionately expensive • Additional charges for small requests, including delivery fees for food within the property These added costs created a sense of being “nickel-and-dimed,” which detracted from the overall experience. Overall, while we appreciated the beautiful location, excellent breakfast, and well-designed spaces, we felt that service consistency, family-friendliness, safety clarity, and value for money could be improved to better align with five-star expectations."

"The scenery is absolutely stunning, and the beach is incredible! The forest environment is very tranquil; I got lost every day, and there were even cute lemurs~ The room was also excellent, very spacious and tidy, with a Southeast Asian decor style. The hotel service was also great, with plenty of activities, and the breakfast and afternoon tea were very good. The hotel's cave restaurant and Thai restaurant were surprisingly delicious, and combined with the scenic views, it offered fantastic value for money! The only issue is that the round-trip transportation costs extra and is quite expensive, but I still absolutely love this hotel and would definitely come back if I get the chance."

"It’s quite secluded which is why we picked it. It’s quiet and honestly a paradise. However if you want to do loads of stuff and activities you will need to get a taxi/grab/bolt everywhere, there is very little to do in walking distance and there are no paths to walk for the most part, so it really depends on what you are looking for. They have a small vehicle which goes to ao nang 4 times a day. Once in ao nang (20 mins away) you can get boats to Railay beach, or other islands. It’s busy and touristy in ao nang so the shellsea is a nice escape from this. 20 mins the other way is Krabi town which we preferred, with the mountain monument (highly recommend but only if you are fit!!). A grab/bolt here is about 180baht each way. The hotel breakfast is lovely with coffees made to order. There is another restaurant which overlooks the beach and sea which is really nice too. The pool area overlooks the bay and is quiet and peaceful. Very well maintained and clean. There are lots of activities on at the hotel if you prefer to stay around the hotel such as Pilates, yoga, Muay Thai, kayaking, etc. Staff are friendly and attentive."

"Excellent hotel with very good service! The staff were friendly, helpful, and even willing to help us with packing, which really surprised and impressed us. The hotel pool was very cool and relaxing, especially swimming in the morning. The room was clean, comfortable, and everything was prepared nicely. Overall, it was a wonderful stay and highly recommended"

"Our stay at Banyan Tree was truly exceptional from start to finish. The excellent service began even before we officially checked in. We arrived early and requested an early check-in, but our reserved room was not yet ready. Instead of simply asking us to wait, the hotel kindly arranged another room for us to relax in until our booked accommodation was prepared. This thoughtful gesture immediately made us feel welcomed and set the tone for a wonderful stay. Throughout our trip, every restaurant provided outstanding service. The food was delicious, the atmosphere was beautiful, and every meal was a pleasure. The beach was stunning, clean, and well maintained, making it a perfect place to relax. We stayed in a 2-Bedroom Pool Villa, and the view was absolutely breathtaking. The villa was spacious, beautifully designed, and impeccably maintained. The swimming pool was clean and inviting, and every detail of the property reflected the high standards of the resort. What impressed us most was the staff. Everyone greeted us warmly with genuine smiles and kindness. Their hospitality made us feel truly valued throughout our stay. Honestly, we could not find a single fault. Banyan Tree made our trip incredibly memorable and happy. If there were an option to give 10 stars, we would gladly do so."

"The hotel has a beautiful location and the beach is truly excellent. The room was also comfortable and nicely designed. The staff are generally friendly and polite. However, this hotel definitely does not meet 5-star standards. There was no security or lifeguard at the pool or the beach, which is very concerning, especially for families with children. The staff are kind, but there is almost no proactive service. You need to explain everything twice and personally find someone if you need assistance. Housekeeping was also below expectations. Towels and tissues were not replenished unless we specifically requested them. Nothing in the room was refreshed automatically. Even more disappointing, the WiFi was cut off immediately after we checked out. One particularly unpleasant experience happened at the restaurant by the beach. I briefly stepped inside in my swimsuit just to call my child. I explained that we were leaving immediately to change and would return for dinner properly dressed. Instead of a polite reminder, I was told in a harsh tone that I had to leave immediately and that proper clothing was required. The way it was handled felt unnecessarily rude and unprofessional. Overall, the hotel is nice in terms of location and beach quality, but the service level and overall management do not justify a 5-star rating."