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"· **Cleanliness beyond expectations:** Many old hotels in Europe have carpets that are, to put it mildly, not great. This place has faux wood flooring, and you can walk barefoot without getting dusty. The bathroom was mold-free, and the towels were pristine white and thick – better than many four-star hotels in this regard. · **24-hour front desk staff:** This is incredibly important when traveling internationally. I checked in smoothly at midnight, and they even helped me book a taxi to the airport, which was cheaper than Uber. · **Good sleep:** My window faced an inner courtyard, so it was very quiet at night. The mattress was a bit firm (common in European three-star hotels), but they provided a large and a small pillow, which helped me get comfortable."

"During the check-in day, the keeper told us our room was not ready although it was 18:00 already. When we learnt that he was the only guy to complete all house keeping for more than 10 rooms. We understood and waited for him about 5 mins to complete remaining jobs. The room was large and the cleanliness was in acceptable level. My son felt itchy after sleeping and he fortunately recovered soon. We appreciated that the hotel offers breads, eggs, bacon, apple juice, etc. for customers to prepare their own breakfast. From my point of view, I would still recommend this accommodation as its charge is not high while offers foods, free parking, and big rooms. On my leaving day, I observed that there was another assistant to complete house keeping jobs. Hopefully, the management will understand the harsh working environment and employ more staff to keep the service standard."

"the staff was so nice and warm welcoming. the room and facilities are quite good but it looked old a little bit. after checking out, i left the luggage at the hotel to traveling in other places and came back to take my luggage in the evening — this is the best point that i love ❤️"

"Convenient transportation, with a train station and bus station nearby. The rooms are spacious and comfortable, and the breakfast is also good. It's a great choice for independent travel!"

"The hotel is quite new with excellent facilities. Each room boasts a washer-dryer combo and a fully equipped kitchen (though a spatula was noticeably missing). The environment is lovely. It's about a 7-minute walk to Sutton train station, making it very convenient for commuting to the city center. Nearby towns are also easily accessible. The area has a significant Hong Kong population, resulting in a good selection of Chinese restaurants and plenty of large supermarkets, like Sainsbury's. Heathrow Airport is approximately an hour away. All in all, it's a really good option."

"Had a good stay at the Greyhound Hotel.Stayed in a Classic double,which was large,with all the Amenities. The Shower was Fantastic,a large Rainfall shower with plenty of power,one of the best I have come across. Bed was large,but the lighting took a bit of getting used too.Also the TV had poor reception,and was unusable at times,but these were only minor Gripes. Has a Restaurant which serves decent Food,and good selection of Beers. The Car park also seemed secure,which is important to me with my work Van. All I all a nice hotel,reasonable value,good size room,and the best shower around!"

"Very nice hotel not far from the subway, the environment is convenient, the newly opened price is cheap, the facilities are very new, both rooms are very suitable for travel and vacation and balcony"