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"I have stayed here before. The price I paid for a Saturday night was £39. The hotel has been refurbishing in stages for a while so it can be pot luck if you have a refurbished room or not. The room was clean and bathroom spotless. Lady who checked us in was very friendly. The only complaint I could say was the room we had phone signal was non existent, could have been warmer in the room but it's between summer and winter and for us it was OK. I like this hotel and for the price you'd struggle to find somewhere as good. Will visit again."

"I will never stay here again, booked for 2 adults and 1 child, child’s bed wasn’t made ready for us to call reception and for the lady to only say you will have to pay for the child’s breakfast (this wasn’t the problem we called about) then for the lady to bring bedding to the room and place it next to the bed that we had to then make up ourselves (something we paid for) we said we would pay the additional £10 for our sons breakfast for the lady to be completely rude and say she’s not bothered and to walk out no manager on site apparently for us to speak to until the next morning I find this completely unacceptable and for nothing to then be done about this apart from a passing apology on our way out is ridiculous"

"This is an awesome hotel.everything is top notch,the staff the decor the food the location absolutely first class.we will 100% be back again and again"

"We booked a 1 night stay for New Years Eve and were very happy with everything. The room with a view was lovely . Warm & with tea coffee facilities & a comfy bed. The staff were all very friendly & accommodating and breakfast was plentiful in a lovely dining area with fab views. My only small grumbles would be that the furniture in the room needs an upgrade and there was a £10 charge for the car park ."

"Decent location. Spacious room with good in room facilities. Reception is open 24hours. Staff at reception were very friendly. There was a lot of noise from people running up and down the stairs and this continued till late at night. Otherwise it was an ok stay with value for money."

"The outside of the hotel needs sprucing up, the inside is tired too, but our room was huge. A slight sea view too. The staff were all lovely, breakfast was great too. The location was a pleasant walk away from the Princess Theatre. Plenty of places to eat along the way too."

"The room we were given was at the bottom of a flight of stairs resulting in a lot of noise disturbance throughout the day and night. The hotel itself feels a little dated and the bed was incredibly uncomfortable. The fire alarm at 7am was also an unwelcome wake up call. The breakfast was good, with a decent selection and the general location is good for accessing local walks and the costal path. Parking is a bit of a nightmare and you can end up with a lengthy walk to the hotel when it is busy."

"A simply Devine hotel with such historical charm  The charismatic entrance foyer draws you into this wonderful exquisite reception area We had the upmost pleasure in staying on New Years Eve  & were greeted with a lovely glass of free champagne in letting the New year in  They also had a really good modern band playing the finest of music in one of their opulent rooms  We would grant this very fine hotel a definite 5 Stars experience  Many thanks"

"Great location just a short walk away from the pier and 10-15 min drive from Babbacombe. Clean, cozy rooms with nice shampoo, conditioner and shower gel provided. Fantastic, freshly made delicious breakfasts. Thank you Jonathan & Sade for such a pleasant stay!"

"Superb building in a perfect location for us. We were in a room with a wonderful sea view to wake up to every morning. Breakfast was a very high quality and gave us a great start to the day. Overall the hotel is very clean and every facility will used appears to be maintained to a good standard. Our room was very spacious compared to many other hotels rooms I have stayed in. The bathroom was definitely larger than average and included a good size shower, with plenty of hot water at a good pressure. Even when the other taps were used, the shower seemed to carry on totally unaffected. A couple of small details that would have improved our stay. A working lift, during our visit it was out of order. But this didn't spoil our stay. The other detail would be a small stool ( or similar) in the bathroom. All staff came across as friendly, approachable and helpful, they all seemed keen to ensure that we enjoyed our stay at The Osborne. We took a walk around some of the grounds which all appeared to be very well maintained. We also walked out of the grounds and across the bay at Meadfoot, its a great location to stroll and enjoy the fresh sea air. Would we stay here again? Definitely, we have already discussed our next visit."