Δημοσίευση17 Οκτ. 2026|Standard Double Room
Guest UserGreat Location and Amazing Views, but Disappointing Overall Experience
The hotel was in a great location with amazing views, which were definitely the highlights of our stay. However, unfortunately, the overall experience did not meet our expectations.
There was no lift, and as we were staying on the top floor, carrying our luggage up the stairs was quite unpleasant. An elevator would be a great addition, particularly for guests with heavy luggage. The traditional keys were a unique touch that suited the character of the building, but from a security perspective, we were not particularly comfortable with them.
One of our biggest concerns was privacy, as room service entered our room unexpectedly, which was very awkward. Furthermore, the hotel did not clearly communicate which days room service would take place. The information sheet in our room stated that it was carried out every Wednesday, yet our room was entered on a Friday. This lack of clarity was confusing and made us uncomfortable, as we were not expecting anyone to enter our room that day. Combined with the traditional key system, this raised concerns about guest privacy and the security of our belongings.
Although the sheets were clean, the bed itself lacked comfort, and the pillow felt old and heavily used. More comfortable bedding and better-maintained pillows would make a significant difference to the quality of the stay.
The room facilities were also disappointing. There was only one small bin, which filled up very quickly, no fridge to keep drinks cool, and no in-room safe for valuables such as passports and money. These are basic amenities that we would expect from a hotel.
Breakfast was extremely basic, and we unfortunately did not enjoy it. We also found it disappointing that extra towels required an additional cash payment at breakfast. This felt inconvenient and was not something we expected.
Another issue was the sauna, which had to be booked in advance. In our opinion, guests should have more convenient access to facilities advertised by the hotel, rather than having to arrange a separate booking just to use the sauna.
Reception availability was another area that could be improved. Having staff available for extended hours throughout the period from check-in to checkout would make it much easier for guests to ask questions and receive assistance when needed.
Checking out was particularly frustrating. We spent around 10 minutes looking for someone to hand our key to, walking around with our luggage and unsure where to go or who to contact. A clearer and more convenient checkout process would have prevented this unnecessary hassle.
In terms of accessibility, guests arriving by car benefit from easy parking, which is a definite advantage. However, those arriving by train should be aware that the hotel is approximately a 10-minute walk from the station. This may be inconvenient with heavy luggage, especially given the lack of a lift.
On a positive note, the views were amazing, the location was convenient, the sheets were clean, and the staff we encountered were friendly and seemed trustworthy. The building also has a unique character that some guests may appreciate.
Overall, while the hotel has potential thanks to its location, views and charm, we felt that too many basic comforts and services were lacking. Improvements to the beds and pillows, room amenities, guest privacy, room-service communication, reception availability and access to facilities would make a significant difference. Adding a lift would also greatly improve the experience.
Unfortunately, despite the positive aspects, the stay fell short of our expectations. With better communication, more attention to guest comfort and improvements to essential services, the hotel could offer a much better experience.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:166 CAD
Δημοσίευση12 Οκτ. 2026|Medium Floor Original Double Room
JyapzArte Salzburg Review 🇦🇹
Modern comfort, excellent location, and a Salzburg travel hack
Overall, I would definitely consider staying at Arte Salzburg again. It offers a modern, comfortable stay with one major advantage: its location right next to Salzburg's main train station.
⭐ My Ratings
- Location & Accessibility: 10/10
- Room Comfort: 8/10
- Room Design & Ambience: 8/10
- Facilities: 8/10
- In-Room Amenities: 5/10
- Value for Money: 8/10
- Overall Experience: 8/10
🛏️ Room Comfort & Design — 8/10
The hotel has a very modern aesthetic, and the king-size bed was comfortable, making it easy to get a good night's rest. Although the room is a little compact, it gets the job done without compromising the essentials for a comfortable stay.
One unique feature is the open-shower design. It gives the bathroom a more modern feel, but it's something to consider if you're travelling with a friend or someone you're not sharing that level of privacy with.
📍 Location & Accessibility — 10/10
For me, this is the hotel's biggest selling point.
Arte Salzburg is right next to the main train station, making it convenient for getting around Salzburg and travelling beyond the city.
Here's a useful travel hack: If you're planning a day trip to Hallstatt or other destinations with buses departing from the main station, staying nearby can make your morning much easier. For services that board at the station, getting on at the first stop may also give you a better chance of securing a seat before the bus gets crowded.
For travellers who want to maximise their time and minimise unnecessary transfers, this location is a major advantage.
🧖 Facilities — 8/10
The hotel provides a sauna and gym facilities, with access to a large gym next to the hotel.
I genuinely regret not bringing my sportswear because exploring a local gym while travelling would have been a great experience. If you enjoy maintaining your workout routine on holiday, this is definitely worth looking into before your stay.
🔌 In-Room Amenities — 5/10
The essentials are covered, but don't expect a particularly extensive range of in-room amenities.
Available features include:
- Hair dryer
- Cable TV with Austrian channels
- HDMI port for connecting your own device
- Easy-to-use temperature controls
However, there is no iron or ironing board, and laundry facilities are not provided according to my experience. If you're travelling for an extended period or packing outfits that need ironing, plan accordingly.
💰 Value for Money — 8/10
Considering the modern design, comfortable bed, and excellent accessibility, I found the overall offering worthwhile for the price I paid.
The compact room and limited amenities are worth factoring in, but if your priorities are comfort, convenience, and a good base for exploring Salzburg, Arte Salzburg is a strong option.
Final Verdict
I'd happily stay at Arte Salzburg again. It's particularly suitable for travellers who prioritise a modern hotel, a comfortable night's sleep, and easy access to trains and buses.
My biggest takeaway? Don't underestimate the value of staying next to the main train station when planning day trips from Salzburg. It can make your itinerary significantly more convenient.
Here's a view of my mornin
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:115 CAD
Δημοσίευση14 Αύγ. 2026|Comfort Quadruple Room
Guest UserThis hotel feels more like a guesthouse, and I'm not sure why it's so expensive. I think it's significantly worse than comparable hotels in China like Hanting or Atour. I heard it's because of the Mozart Music Festival, which apparently doubled all hotel prices. However, the blonde lady at the front desk was very pretty and had excellent service. The surrounding area is quite quiet, but there's a Greek and an Italian restaurant directly across the street that are pretty good. There's also a large DM supermarket and a shopping mall opposite, where you can get tax refunds.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:96 CAD
Δημοσίευση23 Σεπ. 2026|Single Room
Guest User
While the room felt a bit old, it was kept very clean. It was well-equipped with a table, sofa, and refrigerator, and all the amenities were provided, so I had everything I needed. The front desk staff were all incredibly friendly and made my stay very pleasant. The hotel is also conveniently located about a 7-minute walk from the station, with a supermarket, restaurants, and a bakery nearby, so there were no inconveniences at all.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:161 CAD
Δημοσίευση19 Ιούν. 2026|Superior Double Room
Anonymous Userexcellent location, very convenient! rooms were very clean and well-equipped with the essentials, and service staff were prompt. one thing we appreciated quite a lot was also the free minibar (which they top up daily). though, room layout was a little strange with the toilet separate from the bathroom area, which made it difficult to clean up after/wash hands
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:187 CAD
Δημοσίευση3 Ιούλ. 2026|Standard King Room
TAVUROVA SHUKUFA
We had a good stay at Holiday Inn Salzburg City. The hotel was clean, comfortable, and in a great location. It’s close to the city center, and many attractions can be reached on foot, which made exploring Salzburg very convenient.
The room was clean and had everything we needed. However, one small issue was that the electric kettle in our room wasn’t working. We tried to contact the front desk after 10:00 PM, but there was no one available to assist us at that time, so we couldn’t get it replaced.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:100 CAD
Δημοσίευση6 Οκτ. 2026|Family & Friends
Guest UserThe hotel environment and cleanliness are both very good. However, there was a minor issue during our stay. We had placed the 'Do Not Disturb' sign outside our door, but when we returned to the room, we found that housekeeping had entered. Strangely, they only made the bed while ignoring the trash and bathroom altogether. More importantly, my personal bedding items were left on the floor. The hotel needs to improve its respect for guest privacy and retrain staff on housekeeping protocols.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:135 CAD
Δημοσίευση30 Ιούλ. 2026|Standard Twin Room
strongtea929This hotel isn't old-fashioned, and it's about a ten-minute walk to the train station. The path is flat, so dragging luggage is no problem. The front desk staff are very welcoming and even provide hotel and transportation information in Chinese. They also offer free public transport tickets for the city (perhaps because it's a tourist city, the bus drivers are used to it and never check 😂), which is handy for getting to further places. It's also convenient to walk to the train station and take the 840 bus to Königssee, although you'll need to buy a ticket for that as it's a cross-border bus.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:115 CAD
Δημοσίευση8 Αύγ. 2026|Standard 1 King, Guest Room, 1 King
Jasmine☃I wouldn't recommend this hotel.
The first room we were given had several flies buzzing around as soon as we walked in. When I opened the bathroom door, there was even toilet paper left unflushed in the toilet. We asked the front desk to change our room, but they gave us an even smaller one. The new room was much cleaner.
This hotel is very far from the city center, and it's not cheap either. For a hotel costing over a hundred euros, and a 15-euro breakfast, there's only a small dining area. While there was plenty of cheese, other options were very limited. Plus, the chips and soda on the first floor were super expensive!
I rarely leave bad reviews, but this is truly the worst value-for-money hotel I've ever stayed in!
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:119 CAD
Δημοσίευση29 Αύγ. 2026|Urban Cocoon Twin
Guest UserAn excellent choice for travellers using Salzburg Hauptbahnhof, particularly if you have an early-morning train connection. Cocoon Salzburg is conveniently located just 5 minutes from the station, which made our departure stress-free without sacrificing easy access to the city during our stay.
The room was comfortable and well designed, although there are a couple of practical points worth noting. There are no coffee or tea-making facilities in the room, but these are available on the ground level. Likewise, there was no iron or ironing board in our room, though we were informed that ironing facilities are available on the ground level.
A particularly useful benefit is that Salzburg City Mobility tickets can be obtained at check-in, making it very convenient to use public transport without having to arrange this separately.
Overall, a very practical, comfortable and well-located hotel. For anyone arriving or departing Salzburg by train—especially on an early service—the location alone makes Cocoon Salzburg an easy 5-star recommendation.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:128 CAD