Ξενοδοχεία με Wifi σε North Sumatra, Indonesia

"Grand City Hall Medan is a genuinely impressive hotel and one of the better luxury stays in Medan. From the moment you arrive, you can immediately tell that this is a true five-star property. The lobby is constantly busy and lively, yet everything feels organised and well controlled. Despite the number of guests coming and going, the hotel maintains a polished and professional atmosphere. The room was excellent and easily one of the highlights of the stay. It was spacious, comfortable, and well maintained. Having access to the indoor pool added an extra touch of luxury and made the experience feel even more premium. The amenities provided were of good quality and reflected the hotel’s upscale positioning. The facilities are another strong point. The swimming pool is spacious and inviting, while the gym is large, well-equipped, and has everything needed for a proper workout. The hotel’s location is also fantastic, with plenty of restaurants, cafes, and places of interest within walking distance, making it convenient for both leisure and business travellers. Breakfast offers a very large selection of dishes, with plenty of local and international options available. While the variety is impressive, the taste of most items was simply decent rather than exceptional. There is certainly something for everyone, but the food itself doesn’t quite reach the same high standard as the rest of the hotel experience. Unfortunately, we experienced an accident during breakfast service. To the hotel’s credit, the staff handled the immediate situation quite well. We were promptly moved to another table and complimentary coffees were provided, which was appreciated. However, it felt like the incident should have been escalated further to management, where a more meaningful service recovery could have been considered. That said, the incident did not significantly affect our overall impression of the hotel. The quality of the rooms, facilities, and overall experience still stood out. Grand City Hall Medan delivers the comfort, amenities, and level of service expected from a five-star property, and it remains a hotel that I would happily recommend to anyone visiting Medan."

"Don’t judge the hotel based on how it looks from outside as it might look like a run down building! The room is good, you get what you pay. Breakfast is good, local indonesian breakfast. The best part about this hotel is the staff. They might not be a 5 star hotel (I think) but the hospitality is 5 star! (From the staffs in the entrance area, to the reception counter, restaurants to the cleaning staff!) Kudos to the whole team! The location outside the hotel might be a bit creepy after 10pm to walk around because it’s dark. But don’t worry there’s always at least 2 staffs at the door and if you’re taking e-hailing service you’ll be fine, just don’t walk outside alone."

"This accommodation is right by the lake. They have a full range of water sports equipment and activities. The staff are excellent, always smiling and helpful in every department. The spa has great views and the atmosphere is perfect for a relaxing getaway. The rooms are spacious. There are 3 swimming pools for children and adults, all with panoramic views."

"We have glued to this hotel for the last 2 or 3 years😀, everything is good, nothing to complain about. From arrival to check out, all staffs are well trained and functioning well. In this 2026, we have done 2 trips to Medan and stayed here + got the same room as I requested. We are coming back on 20 May and hopefully will get the same room too😊😊"

"We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites. Breakfast was very delicious with western, asian, and local cuisine. We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in. Overall we have a great stay here and will definitely stay here again the next time we visit Medan."

"Overall very good hotel. Just the elevator can be quite challenging with long long walkway, and only one elevator for the hotel guest. Do spare more time for elevator waiting just in case."

"Things I like: The bed, shower and cozyness of the room. Water supply (hot water) and air circulation in the bathroom - closet have no smell at all, As well as the fact that they provide a free parking space for the guest who brings car, Things I love: Breakfast menu...... more than enough options, all of those foods I ate are delicious (If not super delicious), Provision of drinking water with a water dispenser As well as the staffs hospitality - top notch... Things I dont really like: TV program, nothing interesting for me and not useful at all Too less power outlet and the fact that there is too small table for the kettle and water bottle....."

"One of the best hotels for couples, families, and travelers. The breakfast was delicious, and the customer service was excellent. I enjoyed my first stay so much that I came back for a second trip. If you’re planning to visit Medan, I highly recommend booking this hotel!"

"The location and views are fantastic, but the cleanliness was a bit lacking. The cabin had a lot of dust. Breakfast also had very limited options, just fried rice and fried noodles, and we had to wait for it to be delivered to each cabin individually. By the time it arrived, the breakfast was already cold. For the price of the room, I don't think the breakfast quality was up to par. Our request for an early check-in was also denied, even though the room was empty. It was a bit disappointing because it was raining heavily right when we were finally able to check in. I hope there will be improvements in the future, especially considering Lake Toba is one of North Sumatra's favorite destinations."

"I stayed here with my family during our holiday in Medan. Although the hotel is a bit old, it has its own charm. The breakfast was excellent, offering a wide variety of options. Traveling with a young child, we especially appreciated the nice swimming pool, which made our stay very enjoyable."