Staff was friendly.
i paid for the breakfast - got a bag of food including a drink, a bread, an apple, a small box of granola and jam, and a yogurt and a free access to coffee machine - nothing fancy but good enough to feel full and energised.
i was pleased to be able to choose the room type (upper beds or lower beds).
i particularly enjoyed using the kitchen and the common area as the design was so nice and well-equipped. i was able to make my own meal there.
Highly recommended!
I loved this hotel and wouldn't hesitate to recommend it! One of the outstanding features is that they give you a cell phone to use during your stay. The phone already has helpful apps installed for taxis, restaurants, etc. We are from the US so did not have international cell service so having this phone with us was helpful, especially for using maps. Reykjavik is a walkable city, and the hotel is located on the most popular street, so it has easy access to everything. The staff was very helpful and there is also a bar/restaurant onsite with amazing cocktails. There is an included breakfast buffet which featured hot and cold items. We had a room on the 4th floor that included access to large patio. We loved this feature as we could wake up and go outside to check the weather and enjoy the views of the mountains and water in the distance. The hotel was also extremely clean. Another nice touch was that they knew we were celebrating our wedding anniversary so when we entered our room, we found a bottle of wine, chocolate and romantic decorations!
I was so happy with my stay! We had an issue with some people near our room, but a staff member helped us immediately and even moved us to the best room in the house. We were so grateful for their kind and understanding attitude. I could truly feel their support and willingness to help. The room was clean with no problems at all, and the breakfasts were great! Thank you for your excellent service
The biggest plus of this hotel is its direct access to the airport bus. It's also quite convenient, about a 10-minute walk to the bus stop for all day tours. Across the street, there's a public bus that goes directly to Rainbow Street, the Cathedral, and other places, costing around 38 RMB (about 38RMB by credit card) per ride. Just a 5-minute walk to the left from the hotel entrance, there's a fairly large supermarket where you can buy bread, sandwiches, fruits, yogurt, etc.
However, I really have to complain about the hotel rooms. The bathroom being small is one thing, but in the twin room, there wasn't even enough space for two suitcases. If we managed to open a suitcase, there was absolutely no room to walk. What's more, we had booked five consecutive nights and pre-paid the room fees through Trip.com. But on the third day of our stay, the hotel informed us they received a government tax adjustment notice and showed us a piece of paper, demanding we pay an additional tax. We were forced to pay an extra 27.5 euros, which is absolutely unreasonable!!
This stay was, to put it mildly, a bug-infested lesson.
I stayed for 4 nights. The first two nights were fine, but on the third night, things went south – I started getting bitten by bugs in the room, resulting in red spots all over my body. This wasn't just me being sensitive; these were clearly visible bites that required photographic evidence (which I did take, of both the spots and the bugs).
What's even more outrageous is that this wasn't an isolated incident. I later found out that previous guests had reported similar issues, indicating that the hotel has a long-standing problem with hygiene and pest control, rather than a one-off accident.
After the incident, the hotel's solution was to arrange a room change. The problem is, what had to happen already happened. The room change felt more like going through the motions than actually solving the issue.
Due to hygiene concerns, I personally disposed of some of my clothes and shoes, essentially paying extra for this stay.
To summarize:
* The room has a pest problem.
* Hygiene management is questionable (and seemingly a long-term issue).
* The response was delayed and inadequate.
* The guest had to bear the additional costs themselves.
If you're just looking for a place to sleep, you might gamble on it; but if you don't want to use your body as a test subject, I strongly recommend avoiding this hotel.
The room is a good size, very clean, warm comforter, nice TV, clean bathroom.
But! Poor lighting, no in-house telephone, no instructions for remote.
But, the receptionist young man is full of information, very well spoken, and took care of my needs.
The breakfast, an avocado toast, and coffee were excellent. So good!
I would recommend the hotel as its location is super.
I had a fantastic stay at Bus Hostel Reykjavik! The atmosphere was welcoming, but what truly stood out was the incredible staff. They were consistently friendly, helpful, and went above and beyond to make my trip easy.
A huge highlight was their flexibility with my travel schedule. Even though I checked out at 10:00 AM, they graciously allowed me to hang out in the common areas until my 6:30 PM flight. This made my final day in Iceland stress-free and much more comfortable. Highly recommended for any traveler looking for great service and a hospitable vibe!
The hotel's location is convenient with plenty of food options nearby. They offer triple rooms, but be aware that hotel facilities incur additional charges. Also, be careful when parking outside the hotel; if the front of your car is too close to the sidewalk, you risk getting a parking ticket.
I did not receive the check-in information before check-in, so I contacted the host through Facebook messenger when I arrived at the hotel door. The rooms are on the 2nd, 3rd and 4th floors and there is no lift. It is very inconvenient if you have a large suitcase.
Πολύ καλό
71 κριτικές
8,4/10
Τιμή από
67 €
ανά διανυκτέρευση
Έλεγχος διαθεσιμότητας
Δείτε όλα τα ξενοδοχεία με Wifi στην πόλη Capital Region
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Εμφάνιση όλων
8,1/10
Very Good
AAnonymous UserThe biggest plus of this hotel is its direct access to the airport bus. It's also quite convenient, about a 10-minute walk to the bus stop for all day tours. Across the street, there's a public bus that goes directly to Rainbow Street, the Cathedral, and other places, costing around 38 RMB (about 38RMB by credit card) per ride. Just a 5-minute walk to the left from the hotel entrance, there's a fairly large supermarket where you can buy bread, sandwiches, fruits, yogurt, etc.
However, I really have to complain about the hotel rooms. The bathroom being small is one thing, but in the twin room, there wasn't even enough space for two suitcases. If we managed to open a suitcase, there was absolutely no room to walk. What's more, we had booked five consecutive nights and pre-paid the room fees through Trip.com. But on the third day of our stay, the hotel informed us they received a government tax adjustment notice and showed us a piece of paper, demanding we pay an additional tax. We were forced to pay an extra 27.5 euros, which is absolutely unreasonable!!
DDwi indah yuliasihVery good location, clean, complete with kitchen so i can make something to eat as i want.
Near bus stop, supermarket, restaurant and shooping place.
The reception also very helpfull during answer my request to. Extend with some problem for my card payment.
Thank you and i will back to the place on the Next
XXiangxiangingHands down the best hostel in Iceland! The common areas are incredibly clean, and the private bathrooms with showers are a huge plus. It's super warm inside – almost too warm! The bedding is really soft, and the kitchen is fully equipped for cooking.
GGuest UserThe location is super convenient, basically within walking distance to nearby attractions, supermarkets, and restaurants. The room was very clean, and there were plenty of dining options around. It's also not too far from the beach. Overall, it's a pretty good spot.
NNelli BakievaI was so happy with my stay! We had an issue with some people near our room, but a staff member helped us immediately and even moved us to the best room in the house. We were so grateful for their kind and understanding attitude. I could truly feel their support and willingness to help. The room was clean with no problems at all, and the breakfasts were great! Thank you for your excellent service
AAnonymous UserI had a really nice stay at this hostel in Iceland. The location was great and it was easy to get around. The rooms were clean, comfortable, and warm, which was perfect after spending the day outside exploring.
AAnonymous User1. It's located outside the main city area of Rayong, and we had to circle a few times to find parking when we arrived at night.
2. There's a washer and dryer, but the dryer isn't very efficient. What made it worse was that even with everyone waiting in line, the staff insisted on drying a huge pile of dishcloths needed for the next morning. This caused the dryer to keep restarting, and we ended up waiting until 2-3 AM for our turn.
3. Breakfast variety is okay.
4. The room size is decent, but you can't open four large suitcases at once.
5. The room door is really odd; you have to slam it shut with a lot of force for it to lock.
Overall, it's a hotel I'd be willing to revisit.
GGuest UserThe front desk staff were incredibly friendly, and the room and towels were very clean. It was super convenient having bus stop #13 for tourists right next to the hotel, and #9 and #12 were only a 5-minute walk away, which was great for local tours. Being at the edge of the city center made shopping easy. The spa was a highlight, with both indoor and outdoor pools, perfect for unwinding. There's also a dry sauna. Just a heads-up, the spa facilities are co-ed, so swimwear is a must.
KKEVINLEEWhile not in the absolute city center, the hotel's facilities, breakfast, and service are all excellent. Getting around is easy: there are several bus routes directly across the street that go downtown. For airport transfers, the Flybus service connects to a shuttle that drops you off right at the hotel. Good day tours and island excursions also provide convenient pick-up and drop-off from the lobby. A majority of the guests are American, and the restaurant primarily offers Western dishes.
SShanghai based coupleA once-in-a-lifetime trip made more meaningful and charming by world-leading staff and service.
We messaged ahead and told them that we were on our honeymoon. Iceland is a unique place on Earth, but almost as surprising as the geology, geography and weather was just how remarkable and excellent this hotel was. Its location was outstanding right in the old city centre and an easy walk to boat trips (for organised bus trips, which all use the same bus stop numbering, the nearest bus stop is number 5, about 5 minutes’ walk away), the breakfast was splendid and the room was unbelievably cosy, which was particularly welcome after a winter’s day adventuring amongst the ice and snow and especially the epic and cold wind.
This once-in-a-lifetime trip was made extraordinarily special by the outstanding and attentive staff who really impressed with their thoughtfulness and commitment to excellence throughout. We cannot thank the whole team enough, both everyone we met as well as everyone who worked behind the scenes, for delivering a world-leading stay.
We felt exceptionally lucky to have chosen this hotel, and so delighted that we did!
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