Ξενοδοχεία με parking σε Hawaii, United States

I recently stayed at this hotel in the Penthouse and, overall, had a pleasant stay. However, there were several areas where the guest experience could be improved. Pros: * The location is convenient, with Waikiki Beach approximately a 15-minute walk away. * There are plenty of restaurants within walking distance, although I would recommend making reservations in advance as many are very popular. * There are numerous ABC Stores nearby, making it easy to pick up snacks, drinks, souvenirs, and other essentials. * A special mention goes to Ralph, who was outstanding throughout our stay. He was friendly, approachable, and always happy to help with any questions or recommendations. He quickly became our go-to person whenever we needed assistance and is a real credit to the hotel. Cons: * Upon arrival, we were not offered the welcome drink that other guests appeared to receive. We checked in shortly after 3:00 pm, yet we saw guests arriving at around 9:30 pm the previous evening being offered welcome drinks. It was disappointing that this was not provided consistently. * We were never informed that the hotel offers complimentary beach umbrellas and chairs on a first come, first served basis. We ended up purchasing our own before accidentally overhearing another member of staff explain this benefit during another guest’s check-in. * Similarly, we only discovered that the hotel offers a complimentary walking tour after overhearing a different staff member mention it to another guest. It would have been helpful if all guests were informed about the activities and amenities available during check-in. * We booked the Penthouse expecting to fully enjoy the advertised 90-degree views. While the views themselves were excellent, the balcony was much smaller than expected and not really large enough to comfortably sit and enjoy them. * The bathroom, particularly the bathtub, felt dated and would benefit from refurbishment. * The room itself is showing its age and could do with a modern refresh. * The breakfast room is exceptionally small considering the number of guests staying at the hotel. During busy periods it becomes crowded and difficult to find seating. * One morning, a guest was allowed to bring a dog into the enclosed, air-conditioned breakfast room. To my understanding, this is not permitted under Hawaii law unless the animal is a legitimate service animal, and it made the dining experience uncomfortable. * The Skyline floor cannot be accessed using the elevator on the far left, which was inconvenient and not clearly explained. * At check-in, a $200 deposit was authorised along with an additional hold on my credit card. This extra charge was never explained by staff, and I only became aware of it after reviewing my credit card statement. Greater transparency regarding incidental holds would have been appreciated. Overall, the hotel is in a good location with helpful staff, especially Ralph, and provides a comfortable base for exploring Waikiki. However, there were several inconsistencies in communication and a number of facilities that would benefit from updating. Better communication during check-in about available amenities, clearer explanations of credit card holds, and refurbishment of the rooms would significantly improve the overall guest experience.

Unfortunately, due to a typhoon, we experienced a power outage, and the elevators were out of service on our check-out day, which was quite difficult. We happened to run into a staff member who let us use the emergency elevator, but there were a lot of people, so getting on was tough. However, the male staff member who guided us was very kind and considerate, thinking it would be hard for us to use the stairs with a child, which was a huge help. I'm very grateful to all the staff for their kindness.

The hotel setting is relatively simple, the overall environment is quite good, close to the beach, the hotel parking is not Ouhugui, self-parking 35, hotel parking 40, there is an important thing! It is necessary to live on the high floor, 10 floors or more is the best, we were arranged to the 3rd floor on the first night, there is a very common kind of annoying Xiaoqiang! Later, I communicated with the hotel at night and changed to the 12th floor. It was really scary. I must live on the high floor! ! The area where the hotel is located is located in Lahaina. There is a place to buy and eat in 5 minutes by car. There is ABC. Don't worry about breakfast. There are also pharmacies nearby. In short, it is not bad. ～

I stayed here on both my arrival and departure days, which was super convenient. You can rent a car directly at the front desk, but you need to book in advance. They're often fully booked for same-day rentals!

Great location! The airport shuttle bus goes directly to the hotel, taking about 30 minutes. It has ocean views and a swimming pool, and it's just a short walk to the beach. There are plenty of dining options nearby; McDonald's and ABC Stores are right across the street. The staff are very friendly. The largest shopping mall, Ala Moana, is a 13-minute walk or two bus stops away. The rooms come with a refrigerator and coffee maker.

The renovated Palace Tower facilities are clean and nice, but it's really far. It was tough because the tram boat wasn't running. The hotel staff also seemed to leave in the evening, as they didn't answer calls and my requests were so slow I ended up canceling them.

A typical American garden-style hotel with an elegant lobby and a large-scale three-dimensional swimming pool. There are many types of restaurants to choose from, among which Tidepools restaurant has a unique South Island flavor and is worth recommending. Reservations are required in advance. The room is large, but the facilities are too simple. It is best to bring all personal items with you. The overall evaluation is simple and luxurious.

We had a glitch with checking in on arrival but after they sorted this and compensated us for the mess up i couldn't fault this hotel. The rooms are clean and comfortable. The position is perfect as are the phenomenal views. We had an ocean view so sat on our balcony every night to watch beautiful Waikiki sunsets We were provided access to the longboard room which provided a great breakfast and in the evenings drinks cheese and dips snacks and pasta the service here was fantastic Amenities are fantastic. Great gym and included yoga and plates sessions. Activities also available but we ran out of time for this I highly recommend this amazing resort

The room was spacious and well-equipped with kitchenware, including a kettle for hot water. The view was fantastic, overlooking a golf course. The hotel grounds are expansive with beautiful gardens, and there are seats by the sea where you can enjoy both sunrise and sunset. Overall, it was excellent.

We arrived late and it had been raining hard all night...when we entered the lady at the front desk had a huge smile and was so nice & helpful. When we went to the breakfast in the morning it was amazing. Fresh fruits, different milk/creamers for my coffee and the hot eggs and sausage were delicious! I chose this hotel because of the shuttle & breakfast but were pleasantly surprised with the kindness & the space. When we opened the curtains I was shocked to see that we were next to the freeway. We couldn't hear any cars. All around, great place!