This hotel is a mainstay- just consistently clean and friendly. Seems nearly every room is well maintained and super clean. Check-in staff always welcoming and responded to any concerns we had. Breakfast hot and coffee strong !
I'm Japanese, but thank you for your kindness. Despite late arrival at night and early departure in the morning, the shuttle bus was running to the airport, which was very helpful! I want to use it again. Thank you very much!
A very nice place with good services. The security is good that key card is required to enter the accommodation building. There are many restaurants in the vicinity. The breakfast is good.
Very nice rooms.We booked 2 connecting and both were very nice. Beds were comfortable and rooms were very clean. The breakfast was one of the better ones we’ve had. Area was clean and the food was hot and there was a good variety. Staff was very welcoming and helpful. Will definitely choose this property on any return trips!
There appeared to be a misunderstanding between the hotel and Trip.com as we booked the stay with breakfast stated as included but the hotel reception said they had not provided breakfast for a long time, since Covid19 started. They needed to sort this between themselves. However, the manager was gracious to refund us the cost of breakfast at a nearby cafe.
The location of the hotel was near to a number of bus stops for different directions.
The view from our room window was very poor, just an internal air well.
Along the way, I finally don't want to live in a motel. The room is great. Drive thousands of kilometers, there is such a cost-effective room. Expressed very satisfied.
The room is very good, the hotel environment is good, clean, tidy, the service is very good, shopping is convenient, there is a Walmart opposite, there is a gas station, and eating is also very convenient. I am very satisfied
Normal foreign breakfast, there are more types, ample parking space, room is relatively spacious, beds are neat and clean, sound insulation effect is normal, there is no problem in washing the face, I don’t know why there is no bath water, because I only stayed for one night, I didn’t ask the reason, the overall is still satisfaction
I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel.
We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms.
I want to be very clear about the nature of these items:
The box was full and intact
It contained injectable prescription medications, clearly medical in nature
The medications were stored inside the refrigerator, not left out in the room
These items were obviously not trash and are easy to identify as medical supplies
Given these facts, I find it extremely concerning and unacceptable that:
The items were apparently discarded or mishandled, and
No attempt was made to contact me to confirm whether these medically critical items should be kept.
At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications.
These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.
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8,6/10
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8.6/10
Very Good
KKirus24Location is fine, but there are a lot of homeless people near hotel. Room was clean and comfortable, breakfast was really really good. The bad thing is that there is no free parking (they offer $59 valet parking which is super expensive). If you’re lucky you will find some free overnight parking spots near hotel (it’s free from 7pm to 8am). So I would recommend this hotel if you’re traveling without car.
PPEIRANThis hotel is in a good location, only seven or eight hundred meters away from Washington Square, but there is a train road next to it, the noise is quite big, it will be slightly better at night, there is no breakfast, only a cafe bar sells some snacks
Nnicole.wants.adventureI arrived to quite late to my booking. The front desk staff was courteous and even offered me a cookie when I checked in. My room was clean and orderly. There were a few stains in the carpet, but nothing too bad. The shower was amazing and had two shower head. There were plenty of outlets through out the room for all of my devices including next to the beds. The room also had a little couch coffee table, microwave, and mini fridge which was super nice. They did charge for the bottled water in the room though. I paid extra when I booked my room to have breakfast included, the breakfast was great. Bacon, Sausage, Potatoes, Eggs, and Waffles. They also had bagels and some items in the salad bar area but I didnt mess with any of that. Overall it was a pleasant stay. My only complaint would be related to the parking. There wasnt very many parking spots to begin with and the spots were super small. It made getting in and out of my car very difficult when parked. The hotel was super easy to find and was right off of I-5. However, I will warn you that the entrance is tucked around on the backside.
GGuest UserThis hotel smells like Christmas morning because of the fireplaces and the scent diffusers, very cool feature I haven't seen anywhere else. Very nice front desk staff, windows that open, fireplaces, and despite an ongoing renovation there wasn't any chaotic banging / drilling or paint, they kept everything very professional. There are 3 different Marriot properties all next to each other in this area, this Residence, the Fairfield and the Courtyard. They all sort of share the same parking lot, it feels secure, although you get some loud cars coming through and this hotel is right off the highway exit, so some people complain about car noise. I didn't notice / mind it that much. For some reason the nightly rates went way up since I stayed here, from around $108 to now over $170 before taxes. At the initial rate, it was an amazing deal and the best Residence Inn by far. At this new price it's still a solid, very clean and professional hotel but I think it's priced too expensive relative to the amenities.
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