I was a bit disappointed in the room, the table wasn’t near the mirror so I couldn’t sit to put my makeup on and the light was not very good, the only place that was lit well was the bathroom but I can’t stand for very long due to my stroke. The room was very small, we kept hitting our toes on the bottom of the bed which was very painful at one stage I thought I’d broken my little toe, felt like getting a hammer to the bottom of the bed 😡😖 I thought it was just me then my friend did it I know how she felt 😖
Three of us booked one room together. Upon arrival, we were told that we could not stay unless we paid an additional £165 to upgrade the room. However, even after the upgrade, the room was still quite small, and in my opinion, the overall value did not justify the price.
Regarding check-out, we left at 12:20 instead of 11:00. We were only informed of the £30 late check-out fee when we arrived at the front desk, not in advance. I accept the charge, as we did check out late. However, what confused me was that since the hotel decided to apply a late check-out fee, this implies that the late check-out was accepted. In that case, cancelling our room key authorisation before we actually checked out was inconsistent and resulted in the three of us being locked in the corridor.
Many people recommend this hotel, and we may consider staying again in the future. Next time, however, I will make sure everything is handled strictly according to the rules. On a positive note, the hot spring and sauna facilities are very good.
First room allocated and the tv didn’t work but staff kindly moved me to another room. Unfortunately the next morning at 8:30am there were workmen in the corridor replacing the ceiling tiles so there was loud hammering, drilling and sawing. The hotel manager refunded me 1 night stay but I don’t understand why they would use the rooms if there was repairs going on. Leaving the room I had to step over paint pots and tools.
Overall, a very pleasant experience and the hotel is very well located for the railway station and amenities. The town centre is approximately a 15 minute walk away.
Couple of downsides to my stay though, bed was very hard and lumpy, broken tiles in the bathroom, ***** hairs on the toilet base and worst of all, semen stains on the wall. Doesn't say much for the hygiene standards at all.
It's a shame that these let our stay down for us really. Otherwise the hotel would've been great.
We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
Perfect for staying overnight after watching Sarah Millican at Derby Arena. Less than a 10 min walk. So relieved we stayed there after seeing the traffic queues to and from the arena.
2 min walk to Frankie & Benny’s for food. Excellent friendly service from everyone we met on reception. The bed and pillows were extremely comfortable. Lovely and clean and modern. Decent price for rooms and parking. Would definitely recommend it.
This is an old hotel, but the room is warm, the location is excellent, in the center of the town, there is a very good Italian meal not far away. Hotel spa is also great!
Lovely place in a remote location very peaceful. Everything was perfect. Staff were lovely and very welcoming. Accommodation was clean and tidy, bed was comfortable and the large walk-in shower was great. Little outside patio with two chairs and a table overlooking the hill side and amazing countryside views was a real bonus and idyllic.
There are plenty of walks for you and your dog (Blind Bull is dog friendly and some rooms allow dogs to stay too).
If you are looking for peace and quiet, we highly recommend the Blind Bull.
We used to live this hotel since December 2023. This time during our stay the bathroom curtain was very stingy and it’s bad smell spread all over the room.
The staff and other facilities are always good. If they take little more care of cleanliness then it would be commendable.
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9.5/10
Amazing
GGuest UserThe hotel itself was very nice. The room was large and comfortable (maybe too warm at times). The room facilities and freebies and bathroom was very nice and felt quite luxury. The hotel is in a natural and beautiful area where you can go hiking around it on trail, and there is a pub next door. The breakfast was lovely with varied choice. The restaurant for dinner was expensive but served great food. Parking wasnt much of an issue which made things easier. All in all a great experience, and the value for money was brilliant. My only downside was that its difficult to travel anywhere without a car from the hotel. No complaints otherwise.
GGuest UserGreat location and room came with more than enough facilities for our stay. We were really impressed with the shower and homemade food. Thank you for making our birthday visit special
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