Δημοσίευση28 Ιούν. 2026
Guest UserThe Empire Brunei truly exceeded my expectations, highly recommended! The breakfast buffet offered an incredible variety of both Chinese and Western dishes, all made with fresh, delicious ingredients – every meal was incredibly satisfying. The room was spacious and elegantly decorated, clean, and comfortably laid out, making for a truly relaxing stay. The hotel grounds are huge, with lush greenery and stunning ocean views. It's a quiet and therapeutic environment. The outdoor pool has crystal clear water and faces the sea directly, perfect for swimming and photos. Just a few steps away is the beach, ideal for leisurely walks and watching the sunset. My entire stay was flawless, with thoughtful service and excellent facilities. You absolutely must stay here if you visit Brunei!
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Τιμή ανά διανυκτέρευση από:424 NZD
Δημοσίευση13 Αύγ. 2026|Standard Room
bjy_715Pros:
Very close to the main attractions in downtown Brunei (walkable even)
Desk was very kind to lend port adapter
Breakfast was great even if not much options
Free pick-up from the airport to the hotel
Supermarket is quite close to the hotel
Hot water available in the shower
WiFi speed is goo
Cons:
Hotel is a bit dated
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Τιμή ανά διανυκτέρευση από:59 NZD
Δημοσίευση18 Φεβ. 2026|Superior Double Or Twin Room
Guest UserThe hotel is located quite far from the city center, but it does provide a free shuttle service to and from the airport. It is also not very close to the sea; however, this is not a major issue since swimming is prohibited at the nearby beaches anyway. Additionally, there are no cafes or shops within walking distance of the hotel, which makes the location even less convenient. The prices at the hotel’s cafe are overpriced.
The hotel’s design feels somewhat outdated, but nothing critical. What was truly disappointing, however, was the service. The hotel presents itself as a 4-star property, yet it is surprisingly strict about a very basic necessity — drinking water. Guests are provided with only one bottle of water per person per day.
There is coffee and tea available in the room, but to boil the kettle you need additional drinking water, which the staff refused to provide. They insisted that water had already been supplied during housekeeping and that no more was allowed. We had to keep asking for it as if they were personally paying for it themselves. That was extremely unpleasant.
The tap water is yellow, and there were also issues with the hot water.
Only one person works at the reception desk, which is clearly insufficient for a hotel with this many rooms, resulting in long waiting times. The reception staff are not knowledgeable about nearby attractions and do not assist with arranging tours, suggesting that guests find everything out on their own.
Unfortunately, the overall service was extremely disappointing.
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Τιμή ανά διανυκτέρευση από:63 NZD
Δημοσίευση22 Ιούλ. 2026|Superior Twin
Guest UserThe room itself was great, clean and tidy. I arrived on an early flight and didn't expect to be able to check in early, but was told I could come back at 11 AM to check in. Happy, I stored my luggage and went out to explore. When I returned to the hotel at 10:30 AM, I was told there would be an extra charge for early check-in. I then reminded the front desk that they had agreed to let me check in at 11 AM earlier that morning, and only then was I asked to wait a bit longer for check-in. This little hiccup was the only thing that dampened my mood, but everything else was really good. There are two large supermarkets around the hotel, and on the ground floor, there's a bakery and a Japanese dessert shop, so breakfast was easily sorted. The breakfast and lunch at the bakery were excellent; I ate there twice. The Japanese desserts were also delicious, and two people don't need to order too much. From the hotel room, you can see the mosque, which is truly beautiful.
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Τιμή ανά διανυκτέρευση από:131 NZD
Δημοσίευση5 Ιούν. 2026
くろねこしろねこ《全力で楽しむ海外旅行》When we arrived, the hotel offered a free shuttle service to the night market if we booked through them, which was super helpful! On the way back, they even took us to two mosques so we could get some great photos of the illuminations ✨ It was truly amazing service, I was so impressed! 🤩
Regarding breakfast... I wanted to try some local food, so I didn't book breakfast. When I asked the hotel staff for recommendations, they happily gave me a ton of suggestions for breakfast spots (and even wrote them down for me!)
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Τιμή ανά διανυκτέρευση από:196 NZD
Δημοσίευση6 Μάιος 2026
nooopyThe location was great. There's a decent-sized supermarket in the hotel's basement, which was super convenient since it's open late.
They upgraded our room, so we ended up with a really spacious one.
The hotel itself is a bit old and could use some cleaning in places, but for the price, it's not bad.
Breakfast wasn't amazing taste-wise, but it was colorful and looked nice.
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Τιμή ανά διανυκτέρευση από:99 NZD
Δημοσίευση28 Μάιος 2026
Guest UserHygiene: Clean and tidy, very well-maintained.
Service: Warm and proactive, responsive to issues.
Environment: Downstairs is a mall with a supermarket and well-known stores like Rolex and Patchi.
Facilities: The temperature was cool, the air conditioning was set quite low overall. If you're sensitive to cold, you'll need a jacket.
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Τιμή ανά διανυκτέρευση από:198 NZD
Δημοσίευση30 Απρ. 2026
Guest UserThis was my first time using this hotel for business. While there aren't many commercial facilities nearby, the rooms are clean, the environment is pleasant, and the proximity to the airport and shuttle service are convenient. The hotel cafe is also relaxing.
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Τιμή ανά διανυκτέρευση από:144 NZD
Δημοσίευση11 Φεβ. 2026|Superior Twin Room
Guest UserWe enjoyed our one-night stay with my friends. We stayed there for our hiking trip. They granted us a late check-out until 1:00 PM.
Breakfast was alright. I wish they had soup options like corn or mushroom, and more fruit selections—there was only watermelon (not sweet) However, the main courses were delicious.
Wi-Fi on Level 5 was not stable. The swimming pool was closed for some reason. We called the reception 3x, but no one picked up.
Other than that, we were happy with our stay and would recommend it.
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Τιμή ανά διανυκτέρευση από:56 NZD
Δημοσίευση21 Φεβ. 2020
joshuaelaineThe two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.
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Τιμή ανά διανυκτέρευση από:93 NZD