Ξενοδοχεία με Pools σε La Altagracia, Dominican Republic

"It is a hotel that is almost 5 stars. The most positive thing is that the staff is all super friendly, with a super cheerful spirit, the hotel maintenance is super good, only some small details such as in the public bathrooms, general maintenance but not cleaning, the gastronomy is what I think can improve a little more apart from the Toro restaurant that was of high quality, the food is good but not at the level of excellence. We visited all the restaurants and they were good. I do not have anything negative about the hotel, the bad thing for us was the beach, impossible to swim in, a lot of waves, the children cannot even play on the shore, super dangerous, we even managed to see a person drowning and thanks to the service of the lifeguards they managed to revive the person. The rooms are quite comfortable and large, and if you are not interested in buying property do not agree to go to the talk for the points because you will lose half a morning. And with the vendors on the beaches you will find better prices. But if you are only looking for a pool and nightlife with discos, casinos and theaters, this is the perfect hotel. If you are only looking for a beach, this is not the hotel, although you can find quiet beaches within a 20-minute walk along the shore."

"This is a large hotel complex where accommodation is spread out over a very wide area in separate residential buildings/villas. There's a tram/golf cart service within the complex, which in theory is great, but in practice, the system is annoying: the carts wait at the end of the line until they're full, meaning you often can't get on if you're picked up along the way. Sometimes several carts would be queuing up. The rooms were mostly clean. I stayed in two different rooms myself. However, the shower water pressure was weak, and on a few mornings, only lukewarm water was available. One morning, pressure washing started in the pool area around 6:00-6:30 AM, which isn't exactly pleasant when you're trying to sleep. The food is generally 3/5 quality. Not gourmet, but not a disaster either. The pizzas at the buffet were better than at the actual pizzeria, which says something. The pizzeria's 'thin & crispy' was more like soggy dough than thin and crispy pizza. In the same place, the lasagna was quite alright, and it sometimes appeared in the buffet as well. I'd skip the sushi restaurant entirely: watery rice mush with a piece of fish thrown in. At the Mexican place, I got the wrong order, and at the Indian restaurant, the food wasn't spicy or hot even when specifically requested. There are many restaurants and plenty of choice, but in many places, customer service and quality are severely lacking. Generally, the male employees gave a lazy impression, as if they were just doing the bare minimum. Female employees, on the other hand, smiled, chatted, and clearly made more effort. There were exceptions, of course, but few and far between. Hygiene also raised a few questions. Birds flew around the food if you left your plate unattended for a moment. Once, I saw a bird fly into the steak restaurant area, where dishes were being prepared. Towels are changed often, but in the evening, they might not be available. Also, you didn't always get your towel card back when exchanging towels, at least not at the quieter pool's towel station. The drinks selection is quite simple: beer, red and white wine were practically all of the same quality. The cocktails felt like they were all made from the same bottle, just with a slight change of color. You can get better for money, of course. On the positive side, there's a different show every evening and activities for children. Waiters also circulate around the area. However, I missed having water stations where I could refill my glass myself without queuing behind food trucks or cocktail counters. If you get the hotel cheaply and your main purpose is to be at a large resort, eat at the buffet, and indulge in alcohol, then it's fine. The facilities are good, but in terms of service, restaurant quality, and practical arrangements, the overall experience remained quite mediocre."

"Upon arrival i found out that Trip.com botch my reservation. i booked a garden suite that offered a king bed or two doubles. My search was 1 room 2 adults i was giving Punta Cana. princess suites. the resort refuse to check me and my sister in because a phone rep told me that my booking was good for two. had to use my spending money to pay extra cause Trip.com did not put my sister on the booking. food was nasty, cold and picked over. fresh food was not put out often enough. Flies were all over the food. wait staff at the steak house was rude and nasty. Refuse to correct my order after they messed it up. Spent an entire night hungry. beautiful spot but will never go to this resort again nor will i book with trip.com"

"We were hosted at the hotel Bakour and our experience was absolutely exceptional. Since we arrived, the staff made us feel like at home. The attention was of high quality, familiar and extremely careful. They were always ready to help us with whatever we needed. The reception was particularly highly high thanks to Kimberly's friendlyness and efficiency, who greeted us every day and kept us informed about the activities of the hotel. Your personalized attention and your willingness to help us at any time were essential for our stay. But what really loved us was the staff's attitude in general. From Manuel, the tours seller who became a friend and made us several gifts without commit, even the bar and buffet boys, such as Jazmín and Joan, who were always attentive and kind. Even Junior, who worked at night, was extremely social and made us feel part of the family. We were very happy to have a nice and comfortable room, and we were very happy to have a nice room. The hotel was very comfortable and very comfortable and the hotel was very comfortable and very comfortable. In short, the hotel is worth the 5-stars with a great deal of cressing, staff is very careful and carefully concerned about the guests' experience. If you are looking for a place where you feel like at home and be treated as part of the family, this is the perfect hotel for you."

"The environment is beautiful, and the staff are very welcoming. There's also a wide variety of food available. It's a great place to stay for several days, and they have many shows. I'll definitely visit this hotel again if I have the chance. It's perfect for a family trip with kids."

"My stay was overall great, the room looked good and comfortably accommodated 3 persons with the bed, sofa bed area, the nice kitchen with a big fridge and appliances, and the bathroom was big and looked great. The staff were great and very accommodating, very friendly and helpful in every way. My only complaint would be the lack of insect control. I believe it’s due to the high door that insects can easily crawl under and get inside. Numerous small insects, mosquitoes and even a small lizard at one point were found in the room (compliments to the male front desk worker who came and tried helping to remove the lizard that night). Also cobwebs and dust (minimal) in the ceiling and on the surfaces of high appliances respectively. Seems as though the room I got hadn’t been used in awhile. But overall a wonderful stay."

"靠譜不踩雷全包酒店 餐廳裏的飯都不錯 酒店本身很好但通過攜程訂的話不出問題沒事，一出問題就找不到人能幫忙解決了，攜程跟酒店相互踢皮球。比如我們因為航空原因晚到 攜程不給往後延一天入住 等我們到酒店住完走的時候酒店都説如果是直接跟酒店訂的可以給延。攜程不給延期也不給退款"

"Most of the waiters can’t communicate well in English, causing many things to go wrong. The restaurant requires an appointment except for the two buffets. The food in the international restaurant is very dirty. My friend ordered an appetizer. There were more than 10 bugs on the table. The scene of climbing out of the food is shocking and the restaurant is very inefficient but the hotel is well located. A taxi from Punta Cana Airport is 30 dollars, downtown is 10 dollars, and Blue mall is 25 dollars."

"Honestly, I had underestimated this accommodation because of the rate, but yes, I was wrong. The cleanliness is incredible, absolutely spotless, and the customer service is just as good. From the moment I arrived, the attention from Yajaira, the staff at the adults-only bar, and the snack bar made my solo trip delightful. And what can I say, I got to enjoy a spectacular beach... If you're used to trips with a gourmet dining experience, this isn't your place, but otherwise, it was very good. 💫"

"Excellent place! The facilities are beautiful, clean, and in great condition. The staff's service and treatment are exceptional; they made us feel like family. I truly loved every moment there and all their employees. I would definitely come back a thousand times without a doubt."