Ξενοδοχεία με Pools σε Greater London, United Kingdom

The hotel had a great location and was very clean and well kept. View was really nice. The room quality was also really good. The only downside was the amenities — even just providing bottled water in the room would make a big difference, since not everyone wants to drink tap water. I had to go out and buy water, which was a bit inconvenient. At breakfast, the eggs were served next to the bacon, so they seemed contaminated and weren’t really suitable for vegetarians or anyone avoiding bacon.

The hotel was in a great location, a quick walk from Kensington High Street tube, and a pleasant 20mins walk to Notting Hill. The hotel itself in entering was very pleasant, looked inviting (with a Starbucks to one side but still within the same atmosphere and decoration) The staff were all friendly, concierge being the most willing and happy to help. The room was a bit disappointing. Appeared very grey and dark on entrance, but everything was clean had what you needed. TV was opposite a small settee, but far more comfortable to sit in the bed so the tv was across to the right, feel the room was too small to have a settee/sitting area as it was immediately next to the door. Didn’t feel inviting. But after the initial disappointment it didn’t need to be much more for our needs. We then used the pool area. Again a bit like the rooms this is a tired looking area, the pool sides stained and peeling bits here and there. The hot tub and steam room were both closed, but swam a few lengths and then used the sauna which was within the changing room area. Sauna was good hot enough too! We were going to have room service as a bit of a novelty, but thought the bar area looked nicer to sit for an hour or so so had a meal there. This was the biggest disappointment and extremely over priced. I was possibly unlucky and ordered the wrong thing, but would not eat here again. I ordered ‘Crushed avocado on a toasted bruschetta with slow roasted tomatoes’ and a side of chunky chips. This can as a dollop of cheap guacamole on a slice of french basic baguette with half a cherry tom on top, 3 of these! I personally can’t eat guacamole on its own so had to scrape most of it off to then eat the bread (and only did because I was by then hungry) Besides that I would stay again but would rather not have paid the price we did.

Everything was fine apart from the fact that I had to pay a fine of 10 pounds for losing my key card, something which I find quite awkward. Other than that the staff were polite and friendly. Ideal location for some of the main attractions in central London

Very good location. The hotel is good but my room was facing to the railway tracks so i could hear the sound of the train. Their weakness point is their staff. I work in hospitality and there are certain standards that you have to follow to provide quality service. Reception is available 24h but i called twice from my room (at midnight) and nobody picked up the phone. Finally, i had to come to the reception to inform them something was going on with my phone. That two night receptionist looked at me like if i was crazy and told me my phone was working because there was signal (Of course it was working, they just weren't answering my calls and were sitting around doing nothing). I asked them for a bottle opener and their answer was ” we do not have”. That's imposible in a 4 stars hotel so what i take away from this hotel is that they simply didn't want to help me. Also they weren't able to help me connect my device to the TV. The only staff good point was they gave me late check out until 12:30 for free. That's why i give you 2/5.

I recently stayed at this hotel for a 3-night visit while travelling to London for medical treatment. I specifically chose this property because it advertised a gym and steam room, which I needed to support my recovery. Unfortunately, these facilities were completely out of service on arrival, and at no point before or during booking was I informed that they were unavailable. This was extremely disappointing given that these facilities were the main reason for choosing this hotel. Prior to booking, I had also explained that I have several allergies and requested that something I brought with me be heated up upon arrival. When I asked at reception, the young gentleman was unsure and checked with a colleague, whom I assume was his line manager. Despite the fact that the item could’ve been baby food and that my allergies were noted on my booking, the response was dismissive, and no questions or context were asked, the female receptionist didn’t even look up from the screen as she answered. I fully appreciate the importance of avoiding cross-contamination in hotel kitchens, but the lack of communication or willingness to understand the situation felt unnecessarily unhelpful. When I raised the issue regarding the closed facilities, the hotel did not provide any solution or meaningful support, and they also failed to respond to Trip.com for more than 24 hours, even though we were due to check out the next morning. This lack of communication made the situation more frustrating and felt very unprofessional. To their credit, Trip.com stepped in where the hotel didn’t and resolved the issue the best way they could. However, the hotel’s customer service and failure to provide advertised amenities fell well below expectations for a Radisson-branded property. The room itself was clean, house keeping staff very helpful and attentiveand the location is convenient for Heathrow, but the lack of advertised facilities and the unresponsiveness left a poor impression overall. I hope the hotel improves their communication and ensures that major facilities shown in listings are actually available to guests, and that staff take more care when dealing with guests who have specific health or dietary needs.

Overall experience was very good.On the first day of my stay, the staff member Hiten showed a very friendly attitude and was extremely helpful. However, the only downside was that when I returned to the hotel at night, I was treated rudely by the security guard. Even though it was already past 11 PM, when she wasn’t sure whether the person entering was a guest, she should have asked politely instead of directly questioning me with “Where are you going?” in a very rude tone. It seems the hotel needs to provide more training in this area.

The hotel was conveniently located to meet my partner as she had driven and I had flown into Heathrow. I had searched for a hotel with parking, Sauna and breakfast! Great I thought when Radisson was in the list of hotels with my criteria, disappointingly I was met with an additional £20 charge for parking my vehicle however my partner who had been at a conference in a nearby hotel had parking included for 24 hours.

The hotel was nice and clean and the location was perfect. Has great transportation links. I would say the rooms are nice but rather small. Also the hotel does not have room service or a in room phone. If you wish to contact reception you can contact them via WhatsApp. If you wish to order food then you can by ordering from the other kitchen restaurant and it will be brought to your room. This is definitely something to note when booking. However the amenities were good. Overall I would stay there again.

The location is phenomenal. Right across from the street you can find the Bakerloo Line. Room was big, clean, tidy and modern, same for the bathroom. Staff very kind and happy to help. Swimming pool facility was very hot and sadly full of screaming children. But sauna and Turkish bath also well maintained. I would suggest to check the mold in the bathroom shower, also no soap refilled.

This hotel, part of the Marriott group, while showing its age and not having the most outstanding facilities, is located in the safe and quiet West End. It's a 5-minute walk from the subway station, and the room size was just right, with a small balcony overlooking the street. Breakfast, if pre-booked, is £18 per person, and the variety and taste are up to a five-star standard. The value for money is quite reasonable. At check-in, the front desk upgraded me to a standard twin room instead of my original booking of a king bed + sofa bed room. The main difference was the slightly larger area of the twin room, which was a great choice for my family of three. The concierge service was also excellent, providing very detailed directions. Storing our luggage for half a day before leaving on the last day was also very convenient. I would definitely choose this hotel again for my next visit.