Ξενοδοχεία με Pools σε East Kalimantan, Indonesia

The service is truly incredible! My daughter left her bracelet in the hotel room after we checked out and they could not find it, we had to leave afterwards for our flight. Miraculously, the hotel had shipped it back to our home a week after with no charges. Thank you pentacity hotel, we truly enjoyed our stay and services ☺️ wish you more prosperity to come.

Very satisfying ************* Thank you, I will definitely come here next time

Location is wonderful. But little dirty and too much noisy. I can hear clearly the outside store music sound until late time and traffic sound also. For the more, The room was not soundproofed at all, so I could hear sounds from the room next door and the hallway very clearly.

1. It was a brand new hotel, having only been open for a week. Everything, including the room, was clean and nice. 2. The location was about 20 minutes from the airport and 5 minutes from the port to Derawan, but it was right in the city center. 3. For food, I think the best option was to just eat at the restaurant. Berau doesn't have a particularly good food scene, but the hotel offers a variety of options, including pizza, burgers, and rice dishes, and they were all delicious. Due to Islamic culture, alcohol isn't sold anywhere. 4. The staff was better than expected. Of course, the security guard didn't speak English very well. 5. There were water bottles in the room, and they were placed in the hallways and near the elevators, so you could get as much as you needed. I had trouble operating the machines, so I took my bottle down to the restaurant and asked for some water. The entire third floor is dedicated to meeting rooms and restaurants, and smoking is permitted in the central glass-enclosed smoking area and on the veranda. 6. As soon as you enter the first floor, there's a lobby. If you continue straight to the right, you'll find the swimming pool and exercise room. 7. Next time I visit Berau, I'd definitely stay at this hotel again.

aku pesan kamar no smoking. namun kamar nya ngak ada karena habis... kita tau kamar di rawat 2x agar tidak bauk rokok. namun karena 1 lantai khusus kamar perokok. ac nya bauk rokok.. malam ac saya matikan karena bila ac nya hidup. kamar bauk asap rokok. 2 malam saya tak bisa tidur. karena di berikan kamar smoking. mau pindah kamar no smoking hanya ada tipe atas. dan harus tambah 300rb/malam. makasih.

Greeted from getting out of the car in front of the hotel... the receptionists were friendly... only for the restaurant, food and drink orders took a while except for mineral water... hopefully in the future the restaurant service can be faster 🙏🙏🙏

The hotel room was clean and spacious, and there was plenty of hot water. The breakfast spread was varied and plentiful, but the facilities were a bit old, and the parking spaces were quite narrow.

I stayed in a room with a view of the Mahakam Bridge, and it was absolutely stunning at night. The dining area also offers the same beautiful view. The room was bright and clean, and the service was friendly and excellent.

This is the cleanest, most modern hotel in Samarinda. However, the restaurant's menu is quite limited, service at the lobby cafe is quite slow, and customer service is somewhat lacking. For those who prioritize facilities, this hotel is highly recommended. For those who frequently utilize in-house services, the Mercure Hotel in downtown Samarinda may be a better option.

The hotel is located inside the mall. Easy to find culinary, children's games..and other shopping. Got a room on the top floor, the view is very beautiful