Ξενοδοχεία με Pools σε Faro District, Portugal

La struttura è datata e necessita di una ristrutturazione, soprattutto le camere e la piscina. In camera non c'è il phon, ma è possibile chiederlo alla reception. Le camere vanno rinnovate, sono veramente spoglie, basterebbe un po' di colore alle pareti e mettere qualche quadro colorato. Runner e cuscini in velluto sono ormai superati e inutili, finiti immediatamente dentro l armadio. In bagno, la carta igienica è talmente soffice, che si sgretola in mano, soprattutto quando in bagno si crea vapore quando si apre l acqua calda. Ci sono 2 terrazze solarium, dove ci sono solo dei lettini. Le terrazze mi hanno dato l impressione di essere abbandonate, se ci fossero degli ombrelloni e dei tavolini e qualcuno venisse ogni tanto a portare dei teli e a chiedere se si ha bisogno di qualcosa, sarebbe sicuramente una cosa diversa. Anche in piscina mancano gli ombrelloni. Inoltre, noi avevamo la camera sullo stesso piano della piscina, purtroppo dovevamo tenere sempre la tenda chiusa, altrimenti gli altri ospiti potevano guardarci dentro la camera, ed era necessario accendere la luce anche in pieno giorno, altrimenti non si vedeva nulla. Suggerisco di mettere, oltre alla tenda oscurante, anche una tendina leggera, che blocchi gli sguardi indiscreti ma faccia passare la luce. Sarebbe il caso anche di ristrutturare camere, bagno e corridoi. È un peccato, perché la zona della reception, con le pareti verde chiaro e il divanetto tondo è molto carina. La zona colazione è ok, ma purtroppo non c è varietà. Oltre al prosciutto cotto, si potrebbero usare, a rotazione, magari, anche altri salumi. Inserire anche uova sode o all'occhio, latte e yogurt senza lattosio, qualche formaggio, cambiate gusti delle marmellate, mettere cioccolata spalmabile, waffles al posto dei pancake, ecc... C è un bar, ma non viene utilizzato da nessuno, peccato. Il personale è sempre stato estremamente gentile e disponibile. Ricordo il sorriso di Carolina che ci ha fatto il check in e con una mappa alla mano ci ha spiegato tutto, un collega uomo, anche lui molto sorridente, che in serata mi ha gentilmente fornito il phon, e la signora con il quale abbiamo fatto il check out. Anche le signore della colazioni molto disponibili, e una volta ci hanno fatto entrare anche se siamo arrivati tardi. Do comunque un voto alto, per non penalizzare nessuno, ma fiduciosa che il feedback serva a migliorare.

Experience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile  “deal” was for one guest in room.  Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese.  The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts.  He appeared unkempt with s dirty shirt and was unshaven .  His attitude was aggressive and disrespectful in the extreme.  We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors.  This was patently a lie as the initial receptionist told me that the hotel was not fully booked. While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot.  She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan.  She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around.  Other staff around the property didn’t seem overly friendly to guests as well. It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue. Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces.  Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice. I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby.

Great location with a very nice hotel. The staff were very friendly and helpful. The only downside is the fire door at the downstairs corridor entry which bang during the night. Otherwise this hotel is perfect. Breakfast was also great with a fine choice.

Once called the Alvor Luna Bay when bedrooms seemed larger!!! Renamed and reshaped. Swishly refurbed as new. Now the main problem is the lack of storage in what seem smaller bedrooms despite voluminous balconies. Simply, storage is inadequate for two guests for longer than a week, maximum. Let me describe............ a small [4feet tall?] open metal wardrobe rail with five fixed point clothes hangers. Four or five open shelves beside this rail., one occupied by the rooms safe. In all other respects its fine. The staff good and plentiful and helpful. The location the best in town!

Very close to the beach, about 5 minutes drive to the seaside and the central area, there is a supermarket nearby, the location is very convenient and quiet, the hotel facilities and services are very complete, recommend this place.

Another great stay in Sagres. We love this hotel. It is our second stay here and will return. We had an apartment overlooking the pool and ocean. Great for watching the sunset. There was a kitchenette, a living room, balcony, bedroom with 2 twin beds and bathroom. It was perfect for us. Great value for the money.

Our family room window is much higher than normal level, we can’t see the outside view , when we open the shade, there is a staff walkway just a floor above ours. So we even can’t open the shade to enjoy daylight due to privacy. I believe other rooms won’t have this issue, but still not good for us. ❌ Everyday have different iced welcome drink in reception. ✅ Small pool but not busy, free without booking from 8am-8pm ✅ Our room has mini-kitchen, electronic cooker and hood ✅ Refrigerator is cold enough for really cold drinks.✅ No refill of bottle water and no mini- bar❌ No clean up of cutlery❌ Shower with good temperature range and enough pressure.✅ Just 2 pin sockets, no USB. ❌ Hotel location is PERFECT👍🏻👍🏻👍🏻.Plenty of restaurants around. At the middle of famous attractions. 2 Supermarkets and self laundry around. ✅✅✅ Plenty of nice Algarve wall artwork.✅ Nice breakfast buffet ✅

Extremely friendly and helpful staff claudia and katarina were excellent entertainment leaders Food was varied and of very good quality Evening entertainment was excellent Drinks were good Grounds were lovely

The hotel was great, and I was lucky to be upgraded to the huge terrace of the suite on the top floor, and then each room has a corresponding terrace. The staff is warm and thoughtful. There is a beach on foot at the entrance of the hotel, and it is very convenient to go to other places. It is about 500 meters away from the hotel. There is a sea view steak restaurant. It is recommended that everyone go to the environment.