Staff was EXCELLENT!! Rooms were clean, location was great after a long drive. We stayed at this hotel because if previous excellent breakfast at same hotel in Atlanta. This breakfast was not anything close to that one however staff was the best!! Thank you for making it feel like home even at 11pm check in.
My daughter stayed at the hotel for one night before leaving Durham after graduating. The hotel was quite large, with a resort-like feel, and the rooms were spacious. However, there were very few staff members; only one person handled check-in at the lobby, and they gave me the wrong room key, forcing me to walk across the entire hotel to get it back. No one helped with the luggage cart, and I couldn't even offer a tip.
Staff very friendly and attentive! Rooms were very clean and well kept. We have found our new halfway point for traveling to FL! Location is awesome and has a lot of restaurants nearby.
Πολύ καλό
103 κριτικές
8,7/10
Τιμή από
78 €
ανά διανυκτέρευση
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Εμφάνιση όλων
9.0/10
Great
GGuest UserThe hotel is in a nice location and convenient to the interstate. The restaurant and bar isn’t very big. The staff is very friendly. The only complaint was some of the guests were noisy early in the morning.
RRae FrykbergWe arrived around 2:30 ish pm and needed to get to our room, order LYFT and go to a meeting scheduled for 5:00 pm. The desk person said check in time is 4:00 but would ck to see if a room had been cleaned and ready for occupancy. He verified one was ready and allowed us to go to that room. We were appreciative of the cleaning staff and the desk person.
All the hotel employees were friendly and courteous. The desk personnel even helped me with getting a Lyft app set up on my phone. The breakfast buffet was really good and extensive. There was always a line to cook waffles which caused a back up and slow moving line. Maybe have more waffle irons available. I wanted to order food from a nearby Panera Bread but the desk personnel called and/or looked up on line to find it had closed. She suggested if I placed an order thru the Panera Bread app, the person who drives the shuttle could take me to a different Panera Bread a little further away to pick up the food. I accepted her offer, bought the driver a snack and gave her a tip. I was able to have a wonderful mid afternoon meal.
The beds were very comfortable. I like the bathroom door with ”cloudy” glass which allows light in for use of the bathroom overnight. I like the use of attached to the wall containers of bath soap, etc. which definitely cuts down on use of smaller containers partially used and thrown away.
One important thing we suggest is the street sign for Arrow Street be much larger. Not being locals, the area was unfamiliar with us, there is heavy traffic and the Arrow Street sign is very hard to see.
Otherwise, we were very happy staying in this hotel.
YYUWENThe location is very good, walking distance from the Meadowmont to go, one side is the fast road on the side of the woods, there is a special walking/riding lane, followed by navigation and culvert crossing the road to a pond and lawn hillside, behind which is the office building to go. There are trails to the business center of Meadowmont, which is convenient for Harris Teeter supermarket, Quickley tea shop, pizza shop, etc. The room and service are normal.
AAnonymous UserThe hotel is clean and I'm glad it's non smoking. They had a sign that they had cocoa, but they didn't have any. I got locked out of my room a couple of times, but the front clerk helped me. I liked the fitness center, except one of the machines didn't work. The walls are kind of thin. I could hear the couple in the next room **********.
JJessiWe booked a room for 2 adults and 1 infant. Our room was nice and spacious with a king sized bed and a chaise lounge sofa -that also was a fold out bed. The room was even large enough for us to comfortably open a Pack-n-Play and still have plenty of room to function. It fit perfectly beside the bed and did not block the sofa so that it could still be used. The room also had two dressers, a tv, a desk with chair, two night stands, a mini fridge, coffee maker, closet with safe and a bathroom with a glass door shower (no tub). This hotel is pet friendly too, so I noticed some claw marks/scratches on the back of our door -but it wasn't very noticeable. The hotel also has a fitness/gym room and a pool. There is a sign in the bathroom that states in order to save on water/energy waste they will change out towels and sheets every three days, but if you’d prefer everyday then just let the front staff know. We stayed for 5 nights and our linens never got changed out, nor did the trash. (Not a dealbreaker for me, as I like my privacy and knew no one had been in our room.)
The staff was really nice and greeted us each morning as we went for our outings. They even offered to take photos for us so we can show our little one when he’s older.
Overall, our stay was lovely. Would definitely book this hotel again when visiting Raleigh.
GGuest UserThe bathroom definitely wasn't clean. The toilet was really small and it ropped back and forth the original room that we were in or that they gave us. We were told after we had gone to eat and came back that the toilet wasn't working but that side of the building is really the quietest. Being that this was the second time we would have been staying there. The side they put us on at 1:00 in the morning had people fighting beating up on his wife or a girlfriend. Whatever it was and doors slamming cars getting slammed with their doors up until about 1:30 closer 2:00. If you should stay at this facility I would recommend that you stay on the even side the numbers not the odd number side which is closer to the gas station. Other than that I would say the staff is very friendly. Just be a reminder of who you used to schedule your stay that they actually pay for the room and not have you standing there for 20 minutes. Wondering what happened to your room and you're having to call who you scheduled your stay through
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