Ξενοδοχεία Romantic σε Heilongjiang, China

"The family room at Xue Li Hotel is spacious and tidy, with a warm and playful themed decor, complete with a small tent, dolls, and children's building blocks, which the kids absolutely loved. The bathroom is well-equipped with special toiletries and a bathtub for children, showing great attention to detail. The multi-zone air conditioning throughout the room was comfortable, helping to alleviate the dry northern air, and the bedding was soft and skin-friendly, ensuring a good night's sleep. The room has excellent natural light and an expansive high-level view, while the mini-fridge was very convenient. The staff provided meticulous and thoughtful service, able to adjust the room setup as needed. The hotel is conveniently located above a comprehensive shopping complex, making travel and shopping easy. Overall, the facilities are excellent, balancing fun for children with comfort for adults, making it an outstanding stay for families."

"This hotel deserves more than a five-star rating! Let's start with the location: it's nestled in a side alley right off Central Street, a mere minute's walk to the main thoroughfare. The Hongzhuan Morning Market is only three minutes away. How convenient is that? Cleanliness: Spotless! We were staying with a young child, so we moved the sofa next to the bed to prevent falls, and there wasn't a speck of dust underneath, which shows how thoroughly they clean. The bedding was dry and pristine, the bathroom had no odors, the drains worked perfectly, and even the nooks and crannies were dust-free. Facilities: Not brand new, but very well-maintained. The coffee machine was a nice and convenient touch. Service: The service was arguably the best part – incredibly heartwarming. They called us the day before our arrival. We got there quite early, and although our room wasn't ready, they kindly stored our luggage. Around 10 AM, they called to let us know the room was cleaned and ready for check-in. The next day, our child had online classes until 1 PM, and they graciously granted us a late check-out. The gentleman at the entrance actively helped with our luggage and greeted us warmly every time we passed. Great service truly lies in these small details, offering friendly assistance within arm's reach. That was really impressive."

"Bringing my little one to Harbin for a family trip, I decisively chose the Polar Bear Hotel within Polarland, and it absolutely exceeded all expectations! It's an absolute treasure for kids, hands down! 🐻❄️ The hotel is located inside Polarland, right next to Sun Island subway station, just a few minutes' walk away, making transportation incredibly convenient. You can directly access the Polar Pavilion from the hotel, so whenever the kids get tired, we could just head back to the room to rest without lugging them and our bags around – it's so family-friendly! It’s also very close to the Ice and Snow World and Central Street, just a few subway stops away, making getting around super easy. We booked the Polar Bear Family Room, which features huge panoramic windows. We could lie in bed and watch the polar bears swim, pace, and play with balls – it was a truly immersive experience! My little one would wake up in the morning and immediately press their face against the glass to watch, and at night, they'd fall asleep with the polar bears as their 'companions,' they were so excited. The hotel truly understands the needs of families with children! The room had exclusive bunk beds for kids, equipped with a full set of children's amenities: cartoon slippers, a mini toilet seat, kids' bathrobes, and toiletries. They even provided drawing supplies – the attention to detail was incredible. The public areas also featured a polar bear-themed playground and a picture book corner. Even the elevators had polar bear animations, making waiting for the elevator a fun experience. Every day, there were rich family activities: polar bear science classes, arts and crafts, and night tours of the Polar Pavilion. The kids could do crafts themselves, learn about animals, and have an amazing time, completely freeing up the parents! The restaurant boasts a panoramic glass design, so we could enjoy breakfast while watching the polar bears play below our feet – a truly unique experience. The breakfast spread was extensive, with soft bread, wontons, and cartoon-shaped buns suitable for children. The food tasted great, and my little one ate so happily. All the staff were incredibly gentle and kind. Check-in was efficient and quick, and they proactively explained the family activities and polar bear viewing times. They thoughtfully provided a baby cot and bed rail for families with children, and even gave us a polar bear plushie and a science picture book, which made my child so happy they couldn't put them down. The room was clean and tidy, the bedding was comfortable, and the heating was super strong, making it feel like spring even in winter – a truly comfortable stay. The Harbin Polarland Polar Bear Hotel perfectly combines a family-friendly experience with a polar theme. Its convenient location, thoughtful facilities, warm service, and unique immersive polar bear viewing experience make it a must-stay hotel for families visiting Harbin! The kids had a fantastic time, and the adults were relaxed and at ease. It was definitely an unforgettable family trip, highly recommended!"

"Nobody told me about the complimentary late-night congee or the Song Dynasty aesthetic dress-up experience. I don't know if they're actually offered, but I certainly didn't get to try them, so I can't comment. The double afternoon tea buffet is served in the lobby from 2 PM to 4 PM, for anyone wondering. Cleanliness: This was really poor. There were eggshells, and hair under the pillow. The duvet upstairs also had eyelashes on it. Although they politely cleaned it up, it was still a bit off-putting. Location-wise, it's really not far from Central Street, which is great! Facilities: The bathroom door is really awkward. My child pushed it open once and someone inside got hit in the head, which hurt a lot. But the biggest issue has to be the laundry room! Can't there be a set time for using it? People shouldn't be doing laundry at 11 or 12 at night. We ran into some inconsiderate guests who were really loud, shouting even after the front desk repeatedly reminded them. Finally, thanks for the room upgrade, though it ended up being right opposite the laundry room. I didn't sleep well at all. They did send earplugs later, but they rang the doorbell, which was a bit inconvenient. They could have just messaged me through the app, as no reply would mean I was asleep. Thanks anyway, and I hope your hotel gets better and better!"

"Facilities: Very new Cleanliness: Clean and tidy Environment: Very good Service: The front desk staff were very enthusiastic City specialty souvenirs: I really liked the unique refrigerator magnets Riverside Deep Dream · Sleep Healing Gift Pack: The sleep eye mask was very practical The hotel's location is excellent. It's very convenient to take a walk along the Songhua River or visit St. Sophia Cathedral from here. I've tried both taxis and the subway. This was our first time traveling to Harbin, and we will definitely stay here again next time!"

"Okay, first, let me share a few thoughts. The service here is exceptionally good. The staff are incredibly warm and welcoming. When I first arrived, there was one attendant who was just so lovely and enthusiastic. Secondly, the location is really convenient, as it's close to Central Street, making it easy to get around. My third point, and something that really adds to its value for money, is that it has a bathtub. You can actually take a bath, which is a real advantage compared to other hotels in the same price range. Now, for the downsides: I think the soundproofing needs improvement. Also, the gym isn't fully equipped, so we couldn't really work out. And thirdly, the restaurant is a bit small and cramped, though I suppose that's because the hotel itself is quite compact."

"If you appreciate Chinese aesthetics, this is the place to stay. The Song Dynasty-inspired soft furnishings are warm, elegant, and create a peaceful, healing atmosphere. The facilities are brand new and in perfect condition, with convenient smart controls. The separate wet and dry areas in the bathroom are a great design. Hygiene is impeccable; there wasn't a single water stain or smudge on the vanity or in the shower, and the bedding was soft and spotless. The service was attentive and discreet; the front desk and housekeeping staff were friendly, and any requests were handled promptly. It's just a few minutes' walk from the attractions, and there are plenty of malls and restaurants nearby, making it incredibly convenient for shopping and dining."

"The hotel's front desk service was incredibly welcoming, and they even gave us a small gift. We were very satisfied with our room and were also granted a late check-out. The service overall was excellent. They provided a complimentary afternoon tea, and on the second floor, there's a Russian restaurant and a 'tieguodun' (iron pot stew) place, plus they offered discount coupons. There are many great restaurants and attractions around the hotel, and Central Street is beautiful. It was a really great experience!"