Ξενοδοχεία Romantic σε Catalonia, Spain

"A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children."

"Beautiful hotel in the center of Barcelona! Exceptional staff and delicious breakfast in a beautiful environment. The rooms are spacious and very well furnished."

"The Nobu Hotel is excellent! The rooms are spacious, and the sofa is beautiful and stylish, showing great design. The bathroom has double sinks and a well-planned layout. The distant views are also very nice. There's a subway station within a 5-minute walk, making transportation very convenient. A large supermarket is right next door, less than 2 minutes away, so you can easily get bread, milk, and fruit for breakfast. The area feels safe, making it a great choice for travelers!"

"This small hotel is beautifully designed and decorated — you immediately feel at home. The room was lovely, and the bed was beyond perfect. The sheets were incredibly soft, and the pillows were exactly the kind I’d love to have at home. Everyone who worked there was warm and genuinely friendly. The restaurant served delicious food, and the breakfast was super good as well. This is a place I’ll always want to come back to."

"The whole view of the hotel is beautiful, and it's even better looking out of the room! The room facilities are also good. The breakfast is especially interesting and is a highlight of the entire trip."

"Really nice experience to stay here. Everything is perfect in this this room. All amenities available and cleanliness is on top. Will book next time again.😉"

"The hotel was great overall, but the bellman who helped with luggage when we were leaving in the morning was incredibly annoying. It was very early, and I initially considered asking the hotel to call a taxi. When I got to the entrance, he was just being weird. I preferred to call an Uber myself, but the car was taking a bit longer to arrive. He kept grumbling and complaining, saying their taxis would have arrived long ago, that they've called many cars, and all guests use their service. He just kept talking and talking, for as long as we waited. If it was really about saving his time, we could have just taken our luggage to the car ourselves, instead of him trying to rush us like that."