Ξενοδοχεία Romantic σε Hokkaido, Japan

This hotel boasts an excellent location, situated above Cocono with a mall and cinema downstairs. It's seamlessly connected to Susukino subway station underground. I took the airport bus from New Chitose to Minami 3-jo, and it was just a 5-minute walk to the hotel. Sapporo isn't very big, so most places are only one or two stops away by subway, or even walkable if you're up for it. Dining and shopping options are very convenient; Tanukikoji is close by, and there's a *** (likely referring to a convenience store or similar, but kept as is since it's unclear) not far downstairs. When leaving, the airport bus stop is just across the street, a 2-minute walk, making trips to the airport super convenient. The breakfast buffet is also very rich, with main dishes rotated daily, including roast meat bowls, Wagyu beef bowls, and seafood bowls. I booked a larger twin room, and it was indeed more spacious than typical rooms, with enough space to open luggage. This will definitely be my top choice for future visits to Sapporo.

This Japanese hotel really exceeded my expectations! The location is perfect, right in the heart of the city, a ten-minute walk to the subway station. There are tons of convenience stores and restaurants nearby, making both getting around and daily life super convenient. The biggest surprise was the room space; compared to the generally small rooms in Japanese hotels, this one was genuinely spacious. I had no problem spreading out my luggage, and the natural light and ventilation were excellent. The room was clean and tidy, and the bedding was comfortable, making for a very pleasant stay. It's great value for money, and I'll definitely choose it again next time I visit!

This was my third stay, and it was just as great as the previous times. I enjoyed watching the cruise ships and the sea, and loved the open-air onsen on the top floor. By coincidence, there was an earthquake during my stay, and it was quite shaky, but the hotel's emergency response was excellent, which helped everyone feel less nervous and worried!

This is a very convenient resort. Food, drinks, and entertainment are all easily accessible. The hotel is right inside the ski resort, so you can rent ski equipment directly and then explore the Elf Terrace without worrying about snowy road conditions.

Good Hotel, staff are very kind...We spend more time in this hotel, enjoy the private hot spring (with shower, hair dryer & etc - complete accessories), after the hot spring go for a massage chair then follow by free ice cream. At night free noodles are also Oishi.

This hotel offers incredible value for money. For breakfast, you get to choose one of three set meals; the Japanese option was quite good. The service attitude was also excellent. Our room featured a private Japanese garden view, which was very unique and picturesque – definitely worth booking this room type for photos.

The hotel is located in Odori, not far from Odori subway station, and actually quite close to Sapporo Station, about a 9-minute walk. The area is relatively quiet but still has convenience stores and restaurants, so the location is pretty good. I booked a Cross Floor room with a view of Sapporo TV Tower. The room isn't huge, but just about big enough to open two suitcases. The hotel doesn't provide bottled water; you need to get drinking water from the dispenser in the elevator area. However, guests on the Cross Floor get complimentary access to the lounge and public bath, which is a big plus for those who enjoy a drink. The breakfast selection was a bit limited and didn't feature any particularly impressive dishes.

Dear Sir/Madam, I hope this message finds you well. I would like to share a small concern regarding my experience at the front desk on March 1, in the hope that it may be helpful for your future service considerations. After checking out from another hotel, we planned a 2‑day, 1‑night trip to Otaru and wished to store our luggage at your hotel beforehand. When we arrived, we were assisted by your staff member, Ms. Hayshi(林）.When we asked whether it was possible to store our luggage, we were informed that storage was limited to one day only. We then explained that we would be returning quite late the following evening and asked if there might be any flexibility or alternative arrangements. However, the response we received felt a little abrupt, including a surprised “Huh?” that left us unsure how to continue the conversation. This made us feel slightly uncomfortable and misunderstood, though we believe it may simply have been a moment of miscommunication. In addition, from the day we inquired about luggage storage until March 4, we noticed that there were still two pieces of luggage stored in the luggage area for several days. We would appreciate some clarification on why those items were allowed to remain for an extended period, as this left us a bit confused about the policy. At the same time, I would also like to express my sincere appreciation for the warmth and professionalism shown by your Assistant Front Office Manager “Faucett mark “during my check‑in. He welcomed me with genuine kindness, clearly explained the procedures and facilities, and made me feel very well taken care of after a long journey. His patience and attentiveness created a truly positive impression, and I hope the hotel will acknowledge his excellent service. We have always appreciated the thoughtful hospitality that Japanese hotels are known for, which is why we chose to stay with you. With this in mind, we wanted to gently share both our concern and our gratitude, and we would appreciate a brief reply so we can feel more at ease for the rest of our stay. Thank you very much for taking the time to read this message. We wish your team a pleasant and successful day. Best regards, Mandy

The hotel is next to the Hell Valley and the welcoming is pleasant. I chose the Japanese style room at East Wing which is close to the front desk and near to restaurant. Room is ok for 3 people to stay and bathroom is separated which I like it. No sulphur smell at all. I chose the buffet dinner and that’s the best buffet I ever had. Food is good and they serve the snow crabs generously. Breakfast is good too with lots of varieties. I would recommend to friends who wanted to have a relaxation day though the room rate is premium.

This is my second time staying at this hotel! I stayed here once in November 2023 and found it to be excellent value for money with impressive aspects across the board. So, when I came back to Toya, I naturally chose this hotel again! The location is quite central and convenient in the Toyako Onsen area. It's very easy to find places to eat, close to convenience stores, and a short walk to the boat pier. Plus, there's a 'Sakuramachi' bus stop right outside. The hotel isn't small, with many rooms and two onsen baths: the Cave Onsen and the Clear Sky Onsen. Both are genuine hot springs and very comfortable to soak in. You can also pay extra to book a private onsen, which is great for families. Although the hotel is a bit older, it has maintained its service and cleanliness, giving it that classic Japanese onsen ryokan feel that I really love. The lake view is superb, and on a clear day, you can easily see the beautiful Mount Yotei from your room! Overall, I think this is the best value-for-money hotel in Toya! Friends who enjoy the Japanese onsen ryokan style should definitely give it a try~