Ξενοδοχεία Romantic σε Kumamoto Prefecture, Japan

A very nice hotel with great facilities. It has a public bath, and there is also a washing machine available (chargeable), so you’ll need to prepare 100-yen coins — about 600 yen for 2 hours. They offer free coffee, which is a nice touch. The breakfast is buffet-style with a wide variety of local Japanese dishes. I especially enjoyed the tamagoyaki (玉子烧) — I had quite a lot of it, hehe. The tatami-style room is very comfortable. It’s also convenient to buy snacks or instant noodles/ramen and enjoy them in the room. Overall, it was a really pleasant and enjoyable experience.

An excellent hotel. The location is very convenient, a 20-minute walk from Kumamoto Station or a 10-minute tram ride. The reception staff are courteous and attentive. Essential items can be collected on the ground floor. The room was on the very top floor. The beds are large. The cleaning service is excellent, with towels changed daily. Perhaps the only drawback is the lack of sufficient space to open a large suitcase, you have to jostle about to do so. At one point, the room became quite stuffy, the air conditioning didn’t help with the air circulation, and the window couldn’t be opened. I realise this has been done for everyone’s safety.

Highly recommended! The breakfast and dinner buffets are the highlight, offering a wide variety of delicious options. From 9:00–10:30 pm, you can also enjoy free ramen—a perfect late-night treat. The hotel features a spacious public bath, separated for men and women; remember, tattoos need to be covered. The bath garden is expansive and stunning, especially at sunset. A car is recommended for getting around, and the hotel makes a convenient base for exploring Aso and Takachiho Gorge.

This hotel is really nice and conveniently located right on top of Sakura Machi mall, so there are plenty of food options and shops for shopping. Right across the street is a pedestrian street, which is great for walking around. It’s not too crowded, so the atmosphere is quite relaxed. There’s also a major bus stop right downstairs, which makes it super convenient—especially if you don’t have a car. If you’re traveling between cities, this is likely a main stop you’ll pass through. For those who drive, you can find parking nearby. The hotel may offer parking discounts at certain locations, but I’m not entirely sure which ones. The hotel itself is beautiful, modern, and smells really nice—feels new and well-maintained. Amenities are quite complete as well. The bed and pillows were just okay, slightly leaning towards the uncomfortable side. However, the bathroom is excellent, with a separate standing shower and a small bathtub. The room I got was also quite cute, with a small sofa area, which was a nice touch.

Location is very good, walking distance to the shopping streets. We had everything we need from the amenities area. Breakfast is very good range, and most important YUMMY! The staffs at the breakfast area were very friendly and helpful too, they even helped my son (5yr old) with his drink he wants 🥰 We loved the bath, face and hand towels that are used in the hotel. They feel so soft to the skin!

Right on a lively street, it's great! Perfect for a stroll or doing anything else. There's also a constant flow of people. Games, snacks, izakayas, and a convenience store are all downstairs. The service is also very sweet. Environment: 👌 Service: 👌 Hygiene: 👌 Facilities: 👌

One of the many ryokans in the area. Picked this ryokan due to the location to the bus station, but the hotel did pick up and drop off us at the bus station. The dinner was satisfying, and as we are not very big eaters, we were so full by the end. The stay comes with private onsen which requires reservation. Hospitality of the staffs are great.

Fantastic atmosphere! The hotel is very close to the main attractions in Kurokawa Onsen. The rooms themselves are quite spacious and come with air conditioning (heater). When we realized we didn't have a 100V adapter, the staff quickly found us a charging station with USB output. The hotel has 6 private onsen rooms available on a first-come, first-served basis. There's a separate app on the TV to track their availability. In mid-March, there was enough availability for everyone. But if you don't want to wait, you can always go to the shared men's/women's onsen. I really liked that you're not allowed to wear shoes inside the ryokan (the residential area); you have to leave them until check-out and receive slippers to wear around the premises. Oh, and I almost forgot – there's a lady at the front desk who speaks excellent English, big thanks to her for explaining the main rules!

The dinner food is very rich and fresh, the breakfast is as delicious, there is Asu Shrine nearby, and the private hot spring is very enjoyable. Definitely come again next time.

An absolutely wonderful experience.
The staff at the ryokan were incredibly polite and always ready to help with anything we needed. Upon check-in, we were provided with traditional attire, pajamas, tabi slippers, bath amenities, and a small welcome treat with matcha and coffee. We also asked at the front desk if they could give us a ride to the bus stop after check-out, and they kindly said yes, of course. 
Our room was spacious, clean, and beautifully decorated. At first, we were planning to explore several other local onsens, but after experiencing the ones at the ryokan, we felt completely satisfied. There are separate baths for hotel guests (men’s and women’s), baths open to both guests and visitors (also divided by gender), as well as a private onsen. One of the onsens also has a sauna.
The traditional dinner and breakfast were both impressive—delicious and very generous in portion.
The surrounding grounds are stunning, perfect for peaceful walks. This ryokan is a bit further from the main cluster of inns, but that was exactly what we wanted—to enjoy quiet walking.
At night, our futons were laid out for us, adding to the authentic experience. The only reason I deducted one star is the very bright green light on the ceiling that stays on all night and can’t be turned off or covered. I didn’t have a sleep mask with me, and the ryokan didn’t provide one, so I had a sleepless night. It was quite unpleasant.
That said, I still highly recommend this ryokan—it’s an unforgettable place to stay.