The room was spacious and well-equipped. The toiletries were also of good quality. The location is excellent, just a few minutes' walk to King's Centre, making it very convenient for shopping and visiting the Sky Bridge. Breakfast was delicious too. The staff were very enthusiastic. They quickly helped me find scissors when I unexpectedly needed them. Highly recommended! (P.S. I booked last-minute and received confirmation within 20 minutes.) For booking hotels overseas, Trip.com is reliable! A genuine compliment from someone who's been ripped off before!
[”The National Library is directly opposite, and the subway station entrance is just 50 meters to your right as you step out. It's incredibly convenient for transportation.”,”The breakfast selection was very limited and not tasty.”,”The air conditioning was very noisy.”,”The room was quite spacious and reasonably clean.”]
It was good hotel but only things they should focus on the customer service like receipts, if you try to reached them at night it's difficult to get them, they ignore customers calls without getting back to the customer while calling. Also while checking out I've requested them to check.the minibars if there's anything missing there were very slow to check it and I was waiting for more then 5 minutes. I think they should train them professionally so that hotel standard increases more.
Overall, the hotel was okay. The location is convenient, very close to the metro, which made getting around easy.
On the downside, the room was missing some basic amenities: there were no bathrobes at all, towels were provided only for one person, and the dental kit was also for one person, even though the room was booked for two guests. In addition, the reception staff could have been more welcoming.
On the positive side, the breakfast was quite good, and the chef preparing omelets and waffles was very kind and friendly, which made the morning experience more pleasant
Just a bit outside of the centralized Riyadh, but the staff were very friendly. The room was clean. The hotel seemed a little older with two separate buildings which was just slightly confusing on which building you are booked at.
Among the hotels I have stayed in during this trip to Saudi Arabia, this one is generally cost-effective. The attitude of the hotel service staff is quite good. I feel that Saudi Arabia has hired many foreigners to serve them. In the hotel, I saw employees wiping the railings and floors bit by bit with rags.
Overall it was wonderful meeting people like Moataz Mersal - he was always very quick in welcoming my wife n I to the Nakheel restaurant. Great food great service - thumbs up! Then there was Raghad (guest services) who gave timely and sound advice to my wife regarding safety n metro directions to National Museum etc. Need to mention Montaser n Ahmed as well! Such attentive staff at the bar & gym! 👍
On the other hand, the housekeeping team needs re-training. Everyday (for four days three nights) they forgot to replenish items in the room! We had to keep calling them! 👎
Πολύ καλό
174 κριτικές
8,3/10
Τιμή από
310 BRL
ανά διανυκτέρευση
Έλεγχος διαθεσιμότητας
Δείτε όλα τα ξενοδοχεία με Spa στην πόλη Riyadh Province
Διαβάστε κριτικές επισκεπτών για ξενοδοχεία σε Riyadh Province
Εμφάνιση όλων
9.2/10
Great
GGuest UserAn outstanding hotel experience.
The hotel is genuinely excellent, with a prime and highly convenient location. The level of service is exceptionally refined and professional, reflecting genuine attention to detail and guest comfort. Everything exceeded expectations, and the overall atmosphere was both welcoming and luxurious.
A place well worth visiting again, without a location.
Abdulrahman
HHassan Mansour 1305The perfect stay.
For that price and that location it’s already worth it.
The hotel has everything, services are good, breakfast has a full variety of dishes and the room I got was perfectly clean and with no issues.
I would 100% consider to book Haven Plaza for my next trip to Riyadh.
TTONGThe hotel is located in the north of Riyadh, the new district, like the development zones of some cities in China. There will be a king's financial district and many high-rise buildings under construction in the urban area. It only takes 15 minutes to get to the airport. But it is a bit far from the old town. The facilities of the hotel are very good, especially with a bathtub. There are no bathtubs in many international brand hotels in this desert city. The hotel's restaurant is also very good, the food and taste are very much like, the buffet has a lot of precious fruits, value for money.
GGuest UserDuring our stay, both Butler Kim and Butler Hani were incredibly kind, professional, and attentive. They made everything feel easy and comfortable from the moment we arrived. Kim, in particular, truly stood out. She was cheerful, warm, and very thoughtful, and even took the initiative to help my husband and me take beautiful photos, which meant so much to us. Her genuine care and positive energy made our experience feel personal rather than routine.
GGuest UserI visited during the off-season, so the room rate was quite reasonable. The room itself was spacious, and being street-facing, it offered a bit of a view. However, the windows were quite dirty; when the sun shone in, all you could see were the dirt spots on the glass.
QQiqiaoban29The hotel is a bit old and the rooms are relatively small. I was a bit surprised that the twin room had a 0.8m bed. However, the service was quite good, and the breakfast was also very good. There were many local foods, and the bread tasted quite different from Western food. The cheese at breakfast was excellent!
GGuest UserThe hotel is excellent and still cares about cleanliness. I did not use the hotel facilities because I am always busy outside the hotel. I thank the management, especially the receptionist Ahmed Al-Othaim, who is very cooperative and kind in dealing.
GGuest UserOverall, the hotel was okay. The location is convenient, very close to the metro, which made getting around easy.
On the downside, the room was missing some basic amenities: there were no bathrobes at all, towels were provided only for one person, and the dental kit was also for one person, even though the room was booked for two guests. In addition, the reception staff could have been more welcoming.
On the positive side, the breakfast was quite good, and the chef preparing omelets and waffles was very kind and friendly, which made the morning experience more pleasant
DDaochuwakengzhongbaicaiThe room was spacious and well-equipped. The toiletries were also of good quality. The location is excellent, just a few minutes' walk to King's Centre, making it very convenient for shopping and visiting the Sky Bridge. Breakfast was delicious too. The staff were very enthusiastic. They quickly helped me find scissors when I unexpectedly needed them. Highly recommended! (P.S. I booked last-minute and received confirmation within 20 minutes.) For booking hotels overseas, Trip.com is reliable! A genuine compliment from someone who's been ripped off before!
11382349****The hotel is quite new, with a good exterior design. The interior decor and amenities are comparable to a 4-star hotel in China.
The staff are polite and generally able to meet any requests.
The room size is just right.
Breakfast is Western-style with a good selection of pastries that taste fine. However, there aren't many hot dishes, and their taste is mediocre.
Overall, I'd recommend it.
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