Ξενοδοχεία με spa σε Thanh Hoa Province, Vietnam

"This is the only hotel I've stayed at recently that I have zero complaints about, absolutely fantastic! Facilities: The hotel amenities are great, with a gym and swimming pool, and the bedding in the room is also excellent. Cleanliness: Spotless. Environment: Corner room with floor-to-ceiling windows offering a first-class 270-degree view, and it's quiet. Service: The breakfast is superb, with plenty of choices and delicious food."

"The room with a private pool and sea view was incredibly beautiful! Everything was clean, and we could also use the facilities of the main building. Everything was lovely, and the service was very good and friendly. The breakfast was excellent, but we didn't enjoy the dinner much, so we preferred to eat out in town. The burger at the hotel restaurant wasn't very tasty, but the food in town was great. It was also the off-season, and almost nothing was going on. Maybe the food is better when it's busy. The massage at the spa was superb! We booked it again right away. There isn't really a beach, just a wall with stairs through the rocks, but it was also nice just to hear the sea. The transport from Hanoi airport takes a long time, but the value for money was really very good."

"The newly opened hotel's decor and facilities are acceptable; however, the service really needs improvement. The most frustrating thing was the indifferent attitude of the front desk staff. Because I woke up late, I called the hotel hoping to delay my check-out, but was immediately refused; the reason given was that all rooms were booked, even though the booking platform showed more rooms available than the previous day. How can such inhumane management retain customers?! Because I needed to stay an extra day for work, I decisively booked another hotel!"

"The exterior was very nice, but the room was average. There was no place to wash clothes, which was a problem when staying multiple nights. There was no conditioner as an amenity, so it would have been helpful if there was. The breakfast buffet was delicious, but there were no spoons, so when I asked for some I was told they couldn't be brought because they had been washed, which was disappointing. I felt that a first-class hotel in Vietnam should provide a little more training in terms of service, etc."

"This was one of the most bizarre and dystopian stays of my entire trip. Checkin and checkout were unnecessarily lengthy and frustrating experiences. Two of the restaurants were closed, spa was closed, bar was closed, and the one restaurant that was open didn't do cocktails just watermelon juice or beer. We had the private villa and pool. Room was great, spacious and comfy bed. Although much of bedroom was taken up by desk for TV which could've been wallmounted. Lovely balcony, a shame there was no seats to sit out on it. Pool was really gross and dirty when we arrived. Pool cleaner came and made it much better but still the corners of Pool floor were grimey. No furniture on pool deck either. Much of rooftop taken up by flowerbed full of dead plants. Outdoor shower was cool and beautiful lake view. Ordered ice and it took an hour and a half to get to our room even though I never saw any other guests. All the staff were pleasant and happy. Some good things, but for the price we payed it was not worth it when we compare it to other stays we've had in Vietnam."

"Clean hotel.. nice room, enthusiastic staff.. I still want to come back to the hotel and use the service at the hotel"

"The second visit to Tyne Hoa was chosen as a lane because there was no room, but it was more than expected Friendly staff Everything was satisfactory It is a hotel I want to visit again Recommended"

"Great service, clean room, very good food at the hotel, will come back next time"

"I had one of the most memorable stays at “Halora Puluong Retreat”, and the experience exceeded my expectations in so many ways. The bungalows are beautifully designed, exceptionally clean, and perfectly situated among the breathtaking rice terraces. The panoramic views are simply unforgettable, and waking up each morning surrounded by such peaceful and beautiful scenery was truly special. What made our stay even more enjoyable was the wonderful team. Everyone was friendly, welcoming, attentive, and always greeted us with genuine smiles. I would especially like to express my sincere appreciation to “Chiên”, who truly went above and beyond throughout our stay. She was incredibly kind, cheerful, professional, and dedicated to helping us with everything we needed. Her warm personality and outstanding hospitality made a real difference and left us with beautiful memories of our time here. I would also like to give a very special thank you to “Jenny”, whose energy, enthusiasm, and beautiful smile brought so much warmth to the retreat. She was always active, helpful, and full of positive energy. Her presence was truly memorable, and she seemed to be the spirit of the retreat. We sincerely appreciate everything she did for us during our stay. Her kindness and dedication made our experience even more special. A special thank you as well to the restaurant team for their excellent service. They were attentive, polite, and consistently made us feel welcome, creating a lovely dining experience throughout our stay. I only have one small suggestion that could make this already wonderful experience even better. We noticed that some male staff members occasionally smoked in the seating area near the reception. Perhaps creating a designated smoking area outside, away from the main guest areas, would be a more professional solution and would help maintain the fresh, peaceful atmosphere that makes this retreat so special. This is only a small suggestion, as overall we were extremely happy with our stay. Thank you to the entire team for everything and for creating such a beautiful and memorable experience. If you are looking for a peaceful, elegant retreat surrounded by nature and away from the hustle and bustle of Hanoi, “Halora Puluong Retreat” is an excellent choice. We spent two unforgettable days here and would genuinely be happy to return again. Highly recommended! ❤️"