Ξενοδοχεία με 3-Star σε Minnesota, United States

The parking fee is OK, but there is no one on duty when checking out in the morning. The parking fee cannot be invoiced.

I’ve stayed here dozens of times. This stay we had no heat in our room. At checkout I told the front desk he should have maintenance check our room heater. I had a picture of the thermostat and showed him the air temp in the room was a chilly 62 degrees. He responded by saying they had turned off the boilers yesterday because it was warm outside. I told him that was ridiculous and wondered why they were not turned on again for the night. When I told him we woke in the middle of the night and we were cold, he simply stated we should have called the front desk and they would have brought us a space heater. I told him that’s ridiculous and 62-63 degrees is unacceptable. He offered no other solution, apology, or a credit of any sort. This is very disappointing as most of my other stays here were just fine.

非常好。小巧精緻，該有的都有，乾淨整潔衞生。

Facility was quiet and comfortable. Had a good price. No issues. Appeared building had recently been acquired by new Owners. Lawn sprinkler was broke and sprayed into the same spot in the ground all night. Elevator door frame appeared to have been painted with the skill of a 5 year old. I hope they continue to fix these minor details.

Very nice stay, fromt desk very friendly, rooms were very clean, good location to many types of food.

Early check-in was from 9am, which was great for early morning flights. It was in the heart of downtown, so it was great that you could walk to the NBA stadium. Breakfast was included, but the selection was limited compared to a Japanese buffet. However, there was a grill to toast bread, and fruit too, which was great. The room was spacious and had two TVs, which was great. The only disappointment was that on the day we stayed there, there were a lot of children staying for sports-related activities, so we could hear their footsteps from the surrounding rooms, which was annoying at night.

Great place for anyone using the Mayo Clinics...nice, big rooms, comfortable beds, microwave & small fridge for extended stay needs. Very good breakfast. Only negative was the super LOW toilet.

On the morning of May 8, 2025, when I checked out of the Hampton Inn in downtown Minneapolis, I encountered an extremely disrespectful front desk employee. I politely asked if I could store my luggage, but the employee not only rolled his eyes and showed disdain, but also directly refused and laughed at me when I left. But I later saw him helping other guests store their luggage. As an international business traveler, this was my seventh visit to the United States and my third visit to Minnesota, and it was also the first time I personally experienced such open hostility. After I formally complained, the hotel management responded to acknowledge the problem and record it in the employee file, and said that they would improve training and internal supervision. The hotel also promised to give me Hilton Honors points as compensation, but as of now, I have not received the points. Although the room fee cannot be refunded and I did not ask for a refund, I hope that this matter will be taken seriously to prevent other guests from being treated similarly. I have always trusted the Hilton brand and hope that this store can truly live up to their promise of ”inclusion and respect”.

The location is good, just beside the Mingda Stadium, it is very convenient to go to the graduation ceremony. The room is quite satisfactory, the facilities are old, there is hot water and coffee in the corridor, and breakfast is OK. The door is a Chinese restaurant and hot pot restaurant, which does not hurt my Chinese stomach.