Ξενοδοχεία με bar σε Melaka State, Malaysia

"This was our fifth stay at this hotel, and unfortunately, this time was very disappointing. 1. Check-in The check-in process was smooth, and the staff were polite and welcoming. I had requested a Queen Bed room instead of Twin Beds. However, I was informed that because my booking was made at the last minute (one day before check-in), only a Twin Bed room was available as all Queen Bed rooms were fully occupied. We accepted the explanation and proceeded with the room provided. 2. Room Condition Upon entering the room, the first issue we noticed was the air conditioning. Despite setting the fan speed to high, the room remained warm and the air conditioner was not cooling properly. 3. Bathroom There appeared to be a blockage beneath the sink, as water was pooling around the sink and toilet area. In addition, the shower holder was broken while we were using the shower. We chose not to complain and continued our stay. 4. Room Door & Bathroom Door The bathroom door could not be closed properly unless it was pulled and pushed firmly. The more serious issue occurred the next morning after breakfast when our room door became stuck and could not be opened. We contacted maintenance, and the team arrived to inspect the problem. From approximately 8:00 AM onwards, we were unable to access our room. Around 8:30 AM, the maintenance team requested approval from the Front Office to move us to another room because the repair would require additional time. However, they informed that changing rooms would incur an additional charge because we were checking out on the same day. I strongly disagree with this decision. From 8:30 AM until our checkout time at 12:00/12:30 PM, we were still paying guests of the hotel. The room issue was caused by a defect on the hotel’s side, and guests should not be charged extra to move rooms due to problems beyond their control. The Most Disappointing Part During check-in, we were informed that no Queen Bed Deluxe Rooms were available. However, while the maintenance team was accessing our room through the connecting room next door, we discovered that the adjacent room was vacant and equipped with a Queen Bed. If the actual reason was that the room was unavailable due to maintenance, it would have been more professional and honest to explain that from the beginning rather than simply saying all Queen Bed rooms were fully occupied. This experience has left us very disappointed. Every time we visit Melaka, this hotel has always been our preferred choice. However, after this stay, we have decided not to return. I appreciate the hospitality shown by the staff during check-in, but I sincerely hope the hotel will improve both its facilities and service standards. Thank you."

"Worth the price. The staff are nice and friendly, and they kindly accommodated our request for a late checkout without any extra charges, which we really appreciated. They r also generous with pillows. For room service, i ordered nasi goreng kampung Morten. it was delicious, except for the sambal belacan which could be improved. Cons: Room slippers are only provided for suite rooms. It would be great if they could provide slippers for all room types, as it’s uncomfortable to walk barefoot on the room carpet"

"Stayed at 1825 Gallery Hotel during my Malacca trip and honestly it’s a really nice place to stay ✨ The location is super convenient with lots of good food nearby within walking distance. Morning breakfast can head to Ban Kheng, then grab coffee at The Curious Baker ☕ their coffee was really good. At night, we chilled with dinner and drinks at Tipsy Brew 🍻 Everything was nearby, making the whole stay relaxing and easy. Perfect spot for a short getaway in Malacca 🌿"

"Pro: A good stay at a very affordable price point. Having stayed at other hotels in this budget range, I wasn't expecting much, but the service and breakfast truly set this place apart.I was impressed by the breakfast spread.I expected a simple meal like nasi lemak since its a budget hotel, but the variety and quality were outstanding.Keep up the great work! Cons: Upon arrival,there was a unpleasent odor coming from the bathroom.However,I appreciate the staff’s quick response in sending a cleaner immediately to resolve the issue."

"Lovely place that maintained its charm. Can work on room maintenance, shower head and water pressure. Otherwise very satisfied with the room. Love Estadia Deluxe Suite more than Estadia Family Suite bcos of the living room area, a lot more usable space. Impressed with the seriousness they have to feedback - one evening, we shared that one of the life button did not work, that lift was closed for maintenance the very next morning. We look forward to the hotel maintaining the facilities and room conditions to better serve guests in comfort!"

"There are many rooms on each floor, but the decor is a bit outdated. There aren't many shops nearby, just an Indian-run convenience store across the street that closes quite early. The breakfast was decent, but considering we were abroad, the selection of Chinese food was limited, which is completely understandable."