Ξενοδοχεία Boutique σε Shandong, China

The hygiene is impeccable. Every journey is a dialogue with a new city, and the hotel is the most tender pause in that conversation. ✨ Pushing open the door, I was greeted by a bed as white as clouds. The soft bedding felt like it was embracing every tired soul, making you want to sink right in. 🛏️ The cotton-like lightness, paired with the warm lighting, instantly smoothed away the dust of travel. 🌙 Outside, the city lights twinkled; inside, it was my own peaceful corner. Sleeping in such an environment at night, even dreams became softer. When the morning sun streamed through the curtains onto the bed, I was already fully energized to explore the city. ☀️ Life needs these little moments of happiness, reminding us that even in a rush, we can find a moment of tenderness and peace. 💕

Jenny at the guest services center provided excellent service. The hotel staff were incredibly attentive and thoughtful. The room was comfortable and the bathroom was spacious. Service was prompt and efficient. The location is absolutely fantastic: a five-minute walk to the terminal, and you can even see the terminal from your room. Highly recommend for travelers arriving late or departing early.

After searching through many hotels along the coast, I felt that Haitan offered the best value for money! And my choice proved to be correct! The service at this five-star hotel is absolutely top-notch. As soon as we arrived, even before getting out of the car, they were already actively helping with our luggage. Since we were staying for four nights, the front desk upgraded our room type. The room facilities were excellent, with electric curtains and card-free power, adding a nice touch of human-centered design. The view was fantastic, with floor-to-ceiling windows overlooking Qingdao's Third Bathing Beach. Our hotel butler, Lilith, checked in with us daily via WeChat to see how our stay was going and if we had any new needs, which she promptly met! The hotel's location is also superb, right between Badaguan and the Olympic Sailing Center! Plus, there's a mall right downstairs!

The hotel is located in the city center, right across the street from Suochengli, and just a short walk from Wanda Plaza. It's also very close to Yantai Mountain. During the May Day holiday, parking was difficult, but a taxi ride from the hotel was just the minimum fare. The hotel management is excellent; from the doormen to the front desk staff, everyone is polite, demonstrating the professionalism expected of a star-rated hotel. On May 2nd, it rained on the day of check-in, which disrupted our plans, so we arrived early to see if we could check in. The front desk staff welcomed us warmly without any hesitation. They explained that the room was still being cleaned and that housekeeping had been notified to expedite the process, and also informed us that we could check in a little earlier, which made us feel very reassured. The breakfast was plentiful with a wide variety of options. Overall, it was a fantastic experience.

Great location and, as always, the hotel is grand. The overall service was alright, but during check-in, I kept running into other guests cutting in to ask questions, which disrupted the service a bit! It would be so simple to just have an information desk or a lobby manager where people could get their questions answered. I’ve seen similar situations in other cities, and it just cheapens the overall experience. Details like this really reflect the overall service standard. They said they upgraded my room to one with a better view, which was a slight improvement over what I originally booked, but without a direct comparison, I can't really tell the true difference. It lacks the grandiosity of other luxury hotels, and the perks are pretty stingy. It's really just a big name.

I have to say, this really doesn't live up to the Sheraton brand. First, during the May Day holiday when there's a huge influx of people, there were only two staff members at the front desk checking people in. They only opened a third station after seeing a long queue forming. What's more, the front desk staff's efficiency and problem-solving skills were quite concerning. Here's why: When I booked the room in advance, I specifically requested a room on the same floor as my parents. Following the front desk's instructions, I cancelled my original standard twin room and rebooked an executive floor twin room. Executive floor rooms are more expensive than standard ones. At the time, over the phone, they confirmed there were rooms available on the same floor, and the front desk agent assured me they had noted my request to be on the same floor, and I just needed to remind the check-in staff. However, on the day of check-in, the front desk first told me there were no rooms on the same floor. Even though they saw the note, for some unknown reason, the room hadn't been reserved in advance. I was willing to compromise, understanding that it was a busy holiday. But then, the front desk told me they would have to downgrade my room, taking me off the executive floor. This is the first time I've ever heard of a hotel downgrading a customer's room when they haven't met the customer's initial request – especially since executive floor rooms are more expensive! This is completely out of line with the service standards expected of a star-rated hotel and made for a very poor experience. With Zibo becoming more popular, more and more customers are visiting. I hope the service standards can keep up with the demand.

Reception, location and room are great for the price you pay. My gripe is with the breakfast reception. We entered and told them our room number. Just before getting our food, the lady told us that someone has claimed the breakfast with our room number and we cannot eat here unless we pay extra for our meal. Even though I insisted we haven't eaten and we are the actual occupants, the lady repeated a few times that the breakfast has been claimed and we can't eat. Eventually she relented when I told her to take a look at my friend who is clearly a foreigner and insisted that she check the CCTV. I get that mix-ups are probably rare, but to immediately insinuate that we are thiefs who are trying to take advantage of (a pretty mediocre) hotel breakfast at an airport hotel is unbelievable. Especially given that my friend is clearly not of East Asian descent! It left a pretty sour taste in my mouth. I don't know why the SOP isn't to make sure that we are the actual guests and give us benefit of doubt.

The stay was very satisfactory overall, really praised, and the stay was super comfortable! , Talk about the advantages of super favorites:, The overall environment of the hotel is particularly elegant and it is very relaxing. The room facilities are very new, the layout of the apartment is reasonable and comfortable, and all kinds of daily necessities and electrical appliances are also fully equipped. , The most pleasant surprise is that the hotel has a gym and a self-service laundry room. It is too convenient to travel! , There are many choices for breakfast at the hotel and the taste is very good. , The front desk and cleaning staff are very good, and they are kind and gentle. , The location is really nothing to say, very close to the scenic spot and the station, it is super easy to go out and play, and take the car. , The drinks bar in the lobby must be praised, the drinks are delicious, the price is not expensive, and the price is absolutely perfect! , There are a few small suggestions for improvement: 1. The suite we live in, the living room socket is a bit small, there is no charging port next to the table and sofa, it is not convenient to play with mobile phone charging, it is quite necessary; 2, the guest bathroom of the suite does not have spare towels and hand sanitizer, daily temporary use will be a bit inconvenient; , 3, this is a seaside city, the bathroom can prepare a pair of plastic bath slippers, step on the water, wash will be much more practical; 4, the room put a capsule coffee machine, the result is a instant coffee, a little contrast, replaced with capsule coffee is more intimate; , 5. Unfortunately, the executive lounge and beer garden have not opened yet, and I can't experience it. It's a little regrettable; 6. The living room and bedroom are glass partitions and there is no curtain. If someone sleeps inside, the living room does not dare to turn on the light, and the experience of installing a blackout curtain is full!

Great place to stay. Clean, spacious, comfortable. however the room service food isnt so great. Can be improve in the future. Will repeat if visiting the town again.

Great location! It's right above Guihe Shopping Center and very close to World Trade Plaza, Henglong Plaza, Kuanghouli Snack Street, Daming Lake, Baotu Spring, Quancheng Square, and Jiefang Pavilion, making it super convenient for shopping and dining. The concierge staff were proactive in helping with luggage. Vera Liu at the front desk upgraded us to a room with a view of Daming Lake. The room was spacious, housekeeping kept it clean and tidy, and the breakfast had a good variety, with the braised pork being particularly tasty. All in all, my friend had a very pleasant stay!