Ξενοδοχεία με balcony σε Ella

"This hotel boasts a fantastic location on a high hill with breathtaking views, tucked away from noisy roads and streets. The staff are wonderful and attentive, and the rooms are perfectly clean and cozy. The view from the terrace is simply stunning! A special shout-out to the chef – the food is incredibly delicious! We tried the curry, a fish dish, and Kottu, and everything was so tasty with beautiful, restaurant-quality presentation. They even ask and accommodate your spice preferences. The homemade sauces and mango chutney were the best we've ever had anywhere. The maître d' is super positive – big thumbs up to them! They're so helpful and really brighten your day with their energy and good mood. Being around people like that truly helps you relax and unwind! There's a pool, fresh towels, and all the main tourist attractions are nearby (Little Adam's Peak, Nine Arch Bridge, waterfalls). We will definitely be back!"

"Great accommodation! It's a bit far from the center, but they offer to pick you up and take you wherever you need to go. In fact, we had to go to the doctor, and the guy didn't leave our side until everything was sorted. Not to mention the amazing views of Ella from there. They were super friendly from the moment we arrived. Without a doubt, if I return to Ella, I'd stay at this hotel again."

"Keeping in mind this is a 3 star hotel, the positives are the rooms are big with a balcony looking out at amazing views (ours anyway), and the pool is clean and quite big also with amazing views and a concrete elephant water feature!!! The location of the hotel is pretty good too - far enough from other properties to be quiet but close enough to Ella main drag that you can walk in 10-15 minutes or pay a tuk tuk driver double the rate of Colombo to get to and from. The big negative for us was that despite being told upon checking in that the room would be cleaned every day, it was not. And I was told the reason why was that we didn’t hand in our key for it to be done - which seems bizarre after staying in hotels for decades and not being told to or having to hand in a key in order to get a standard daily room clean. The insinuation that it was our fault for not handing in a key (not that we were told to do so on checking in) was extremely irritating. Food was ok but overpriced so we ate elsewhere (lots of options). There were lots of little things in the rooms that could be easily addressed to make them nicer - definitely not having ripped old bath towels, and removing an empty TV bracket from the wall (like a TV used to be there but not anymore - or was it just our room, who knows). All these little things add up to I really think the room rate is too high - but we are here in the high season so maybe that’s just the going rate."

"At the beginning, our hotel confirmation was not found. After a few minutes we got our rooms. The pot was very nice."

"The female owner's hospitality was excellent, and we had a wonderful stay. She gave us information about local sightseeing spots, and when we told her we were going to Kandy next, she also shared some of the highlights there, making this a fond memory of our trip to Sri Lanka. We got caught in the rain while sightseeing in Ella, and when we arrived at the inn soaking wet, the warm Ceylon tea she had prepared for us was delicious and comforting. It was a perfect stay without any complaints, and we'll come again."

"Что хорошо: гостеприимство хозяина настолько сыграло большую роль, что мы почувствали себя своими,как у самых доброжелательных и искренних родственников. В номере чисто, есть все необходимое, вплоть до утюга, обогревателя, чайника, сушилки для вещей. Отель без изысков современных гостиниц (в нём нет супер модного ремонта или шикарного интерьера), но в нём чувствуется, что о комфорте гостей думают: в первую очередь потому, что мы заселились на сутки позже бронирования, нас к сожалению, по пути из Нувара-Элии в Эллу застал разгар циклона с проливным дождем, но хозяин лично нас встретил на пороге, попросил свою управляющую по кухне задержаться ради нас и приготовить еду. Хотя во время нашего заселения на завтрак по таймингу давно мы опоздали, и тем не менее, сотрудники вежливо подождали, позволив нам намокшим, замерзшим сначала принять горячий душ и переодеться, а потом молодой работник подал наш завтрак и сразу помог нам донести вещи до номера. В день, когда мы не смогли заселиться вовремя, с нами были на связи и предлагали помощь, чтобы мы смогли благополучно добраться до места назначения, просто арендованные байки оставляли нам мало вариантов для действий, чтобы эту помощь принять, хотя предложение с их стороны было бесценно. Как итог - персонал отеля отнесся к нам с пониманием и заботой. Поэтому Duet Hearts в наших сердцах действительно занял место для теплых и душевных воспоминаний. Завтрак простой, но голодными перед прогулкой по городу не останетесь точно. Удобно расположен для пеших маршрутов по Элле: есть выход и к туристическим улицам, и до девятиарочного моста мы ходили самостоятельно, не используя услуги такси. Из минусов: Подъездная дорога к отелю из ухабов, местами размытая почва, щебень, будьте осторожны в дождливую погоду, но проехать как самому, так и с водителем или пройти пешком - вполне реально. На территории отеля нет лоска в благоустройстве, но любоваться джунглями со второго этажа гостиницы нам этот нюанс не мешал. В этой Duet Hearts нам удалось почувствовать уют, умиротворение - hugge, несмотря на испытания мокрой погодой нон-стопом. Однозначно рекомендуем к посещению."

"**”An Outstanding Stay at Alta Vista – Highly Recommended!”**   We had an **absolutely wonderful** experience at Alta Vista, thanks to the **exceptional hospitality** of **Nandan and his team**. The **spacious, well-equipped rooms** (with both fans and AC) provided a **comfortable and relaxing retreat**.   The **breakfast was a highlight** – a **delicious, wide spread** that set the perfect tone for our days. The **prime location** was unbeatable – just a **2-minute walk to the main city center**, with easy access to **trending restaurants and vibrant spots**.   What truly made our stay special was the **attentive service and warm atmosphere**. **Great food, fantastic service, and genuinely caring staff** – we couldn’t have asked for more!   **Highly recommend** Alta Vista for travelers seeking **comfort, convenience, and genuine hospitality**. **Thank you for a memorable stay One thing which can make more effective is WhatsApp service. WhatsApp will speed up things. Service was prompt if you have a Srilanka number over phone call."

"This hotel is worth staying for the stunning mountain views alone. Otherwise, the rooms are a bit dirty, especially the bathroom, with lots of dead insects on the curtains. The bathroom lacks even basic amenities (soap dish, glass for toothbrushes, etc.). There were mosquitoes in the room upon check-in. The staff didn't seem particularly concerned."