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[Fufu Hakone: A Luxurious Mountain Escape] Fufu Hakone is located in the quiet Gora region and seamlessly blends modern comforts with traditional Japanese ryokan hospitality. The property stands out for its unique dual hot spring experiences, providing private balcony baths with clear mineral water in every suite alongside communal pools filled with therapeutic, milky-white sulfur volcanic water. We had a wonderful one-night stay at Fufu Hakone on 28 May 2026, which included a Kaiseki dinner and breakfast. [Getting There] Our journey began with a midnight flight from Singapore, reaching Tokyo at 9:00 AM. From there, we caught the Narita Express and changed to the Tokaido Shinkansen to travel to Odawara, before making our way up to Gora. We arrived at Gora Station close to 3:00 PM to find it drizzling. Unfortunately, local taxis were completely unavailable and we could not find any vehicles on the GO app. Fortunately, we managed to get into the shelter of the tourist information centre. The lady on duty was incredibly helpful, assisting us to call Fufu Hakone for a pickup and directing us to the exact area where hotel shuttle services operate. We highly recommend that you do not attempt to walk to the resort from the station, especially in poor weather. [Arrival Experience] The moment we arrived at the resort, we were met with warm smiles and greetings. We were guided to the reception area located on the second level of the front building and seated comfortably in the lounge, where we were served hot tea. A designated staff member came over to complete our check-in process and then escorted us to our room in the guest building. The level of attentiveness was outstanding. The staff member explained every single detail in the room, including the layout of the suite, the private balcony onsen, the water temperature controls, the television, and the mini-bar, which is entirely complimentary. They also carefully went through our dinner order, taking down all of our personal preferences, likes, and dislikes. [The Suite] Our suite, named 楢の芽 (Naranome), was located on the third level. Rather than trying to describe the beautiful layout in words, I will let the accompanying photos speak for themselves. The room features two super-single beds that are incredibly fluffy and soft, with each bed featuring two plush pillows to guarantee a perfect night of sleep. The resort provided both pyjamas and a two-piece samue yukata for our stay. The pyjamas are strictly for use inside the room, while the samue yukata is intended to be worn when exploring the public areas of the property. [Dinner and Breakfast] Both the Kaiseki dinner and the breakfast were exceptional. Because many of the exquisite dishes feature seasonal ingredients that change throughout the year, please refer to my photos for a visual look at what was served during our stay. [The Ultimate Onsen Routine] To make the most of the dual hot springs, I highly recommend this routine: - Welcome Soak: Start with the light and refreshing clear mineral water on your private balcony to gently wash away travel fatigue before dinner. - Dinner and Rest: Enjoy your Kaiseki meal, then return to your suite to digest comfortably for a few hours. - Nightcap Soak: End the evening in the communal baths. The thick, milky-white sulphur volcanic water melts away muscle tension and deeply relaxes the body before sleep. [Areas for Improvement] While the stay was mostly flawless, there are two minor points to note: - Toothbrush Set: The provided toothbrush set was rather small for my liking. It felt like it took ages to finish brushing my teeth. You should definitely bring your own if this is a concern for you. - Room Attire: The two-piece samue yukata was not comfortable at all. It is not mandatory to wear it around the property, but we chose to do so anyway to fully immerse ourselves in the traditional ryokan culture.

This hotel was by far the best one we stayed at during our trip to Japan. The breakfast offered both Japanese and Western options; while the selection wasn't huge, which is a common trait of Japanese hotels, the environment was absolutely stunning. I checked in at night, and when I woke up in the morning, I was completely amazed by the beautiful scenery outside the window. I couldn't even sleep in; I quickly got up to enjoy the view in the garden. The staff were very friendly, and there was a lovely ********* lady who helped us communicate without any issues. She even brought our luggage all the way to our room and thoughtfully explained everything, which was incredibly helpful. The room was spacious too. We booked a double room, but since their beds are 1.4 meters wide and there were three of us, the hotel thoughtfully converted the sofa into a separate bed for us, turning a double into a triple! I loved it so much. I'll definitely recommend it to friends and I'll stay here again next time I visit Japan! 🎉

Wonderful facilities, kitchen was well equipped for cooking, bathrooms are fast with hot water, rooms are comfortable..And the common space? poetry Staff are super friendly and helpful Near a bus station and train station, easy to get there! a lot of previous memories were made, wished i stayed longer..!

As a Korean family living in the United States, we stayed here as a family of four with our two young children (40 months and 21 months old), and overall, we had a truly memorable experience. We booked through Trip.com, and because there were no clearly stated child occupancy policies during booking, we reserved the room as 3 adults. This later created some confusion during check-in, which I will mention below, but aside from that, nearly everything about this hotel was exceptional. First, the positives: The breakfast was outstanding—worthy of its Michelin Guide 2025 recognition. Every meal was beautifully prepared, thoughtful, and delicious. We chose a traditional Japanese-style room with tatami flooring, and for our family with young children, it was perfect. Being able to remove our shoes and comfortably live on the floor felt especially natural and relaxing as Asians, and parents with little children will understand how convenient and comfortable this setup is. The location is also excellent—within walking distance from Gora Station, where the mountain railway arrives. Even with two small children, the walk was very manageable. The onsen experience was wonderful, and the guest lounge available from morning until 10 PM was another highlight that made the stay feel luxurious and comfortable. The dining area itself deserves special praise. Enjoying breakfast and dinner while overlooking the beautiful inner garden pond was peaceful and elegant, and the restaurant service team was abundant, attentive, warm, and professional. It truly felt like top-class hospitality. Now, one disappointment: During check-in, one female staff member wearing a headscarf made several comments that felt unnecessarily cold and transactional. Because we booked as 3 adults, she repeatedly explained that our children could be accommodated because of that booking choice—as if we were receiving an exception—despite there being no clearly stated child policy during reservation. She also explained that only 3 adult yukata/lounge outfits had been prepared in the room because we booked for 3 adults, and said we could request children's clothing “if needed.” When I asked when we should request them, she simply repeated that we could ask when necessary. At that point, a more thoughtful hospitality approach would have been something simple like: “I see you have two young children—would you like us to prepare children’s outfits now?” That small difference would have reflected genuine care. At check-out, I again observed behavior that felt uncomfortable. A trainee staff member was assisting us, and when the trainee forgot to request identification, the same staff member visibly frowned and corrected the trainee in front of us. It felt unnecessarily tense and unprofessional in front of guests. What stood out was that every other staff member we encountered was warm, polite, smiling, and genuinely welcoming. They bowed, greeted us kindly, and made us feel respected. Only this one staff member felt noticeably different—cold enough that we were left wondering whether it was discomfort toward children, cultural bias, or simply a personal attitude issue. I travel frequently internationally for business in a senior executive role, and this was the first time I experienced service that felt this distinctly uncomfortable from a luxury hospitality employee. That said, I want to emphasize: everyone else at the hotel was wonderful, and the property itself is beautiful, peaceful, elegant, and family-friendly. We would gladly return—but I hope the warmth shown by the rest of the team becomes the standard reflected consistently by every member of staff.

Our stay at Musashino Bekkan in Hakone was a beautiful and unforgettable experience. The hospitality was exceptional, with staff who made us feel genuinely welcomed from the moment we arrived. The ryokan’s traditional design and serene atmosphere enhanced the charm of our visit. The hot spring baths were a true standout—immaculately maintained and incredibly calming, with natural spring water that left us feeling refreshed. Our room blended comfort and traditional aesthetics perfectly, and the kaiseki dinner showcased refined flavors and beautiful presentation. We left with wonderful memories and would highly recommend Musashino Bekkan to anyone seeking a luxurious and authentic ryokan stay.

Overall, I was very satisfied with my stay. The hotel is super close to Yumoto Station, just across the road, which was great as I could drop off my luggage and explore the sights without any hassle. The room was spacious with a lovely mountain view outside the window. Waking up to the sound of flowing water and birdsong in the fresh morning air was delightful. The hotel staff were also excellent – very warm and attentive, paying close attention to every detail. If I had one suggestion for improvement, it would be to enhance the breakfast environment and the variety/uniqueness of the dishes.

The room is spacious as advertised, the hotel is a bit old but overall is still comfortable and relaxing. The in room hot spring is awesome with nice view of the lake. The open air public bath is not very big but it's fine when no crowded. The observatory deck (Take the stairs from 4th floor) is slightly below expectations due to the handprints on the window but it's still a nice place to chill. The food for dinner and breakfast have limited choices but the taste is good. You can have the view of Mt Fuji outside the lounge on a clear sky day. Free shuttle from hotel is available to pick up at Motohakone pier and the bus (Hakone Free Pass) to Hakone Yumoto station is available at the front of the hotel.

The hotel is new and well operated. We have booked with breakfast and dinner buffet. There are various kinds of drinks provided, including whisky, wine, beer, soft drinks and fruit juice, worth for trying, but there are limited choices of food. The view of the room is perfect as you can see the lake and the cable car station without any obstruction from your balcony. The hot spring spa at the hotel is wonderful, with indoor and outdoor portion and outside the hot spring, there are kimono that you could choose to dress during your stay. There is a private spa room but it’s full during my stay so we could not try it.

I booked a one-night, two-meal package at this hotel. The room was a Japanese-style tatami room. The hotel is a 12-minute walk from Hakone-Yumoto Station and has a very distinctive ambiance with its courtyard, waterfall, and koi fish. The staff were attentive and detail-oriented. The dinner offered a wide variety of dishes, including sashimi, sushi, and tempura. What left the deepest impression was the natural hot spring, which provided a truly delightful and relaxing experience for both body and mind!

I would recommend everyone to experience this ryokan at least once. A huge room with a kitchen, dining room, bedroom, bathroom, toilet and a hot bath. There is no window in the room with the bath, but because the bath is hot, you don't feel the coolness, but you can enjoy the views of the mountains. Dinner and breakfast - my respects! Gigantic and filling, but in the Japanese spirit. Fans of continental breakfasts in regular hotels will be sad. The staff is friendly. They try to speak English. It is not always possible to understand each other, but they try very hard! A special plus for this!