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I stayed here again after a year and it's still a great experience. The staff are all very friendly and polite. I booked a suite but found that some floors' suites didn't have a washing machine. I asked if I could switch to a room with one, and the front desk immediately agreed! The room was clean, tidy, and had no strange odors; it was spotless. Breakfast on Saturday and Sunday until 11 AM is a huge plus... They have hot waffles, which my kids loved! There's also a food court under the MRT station right by the entrance... very convenient for getting around!

My overall experience at this hotel was excellent. The check-in process was quick and efficient, handled by friendly front desk staff who provided great service. The room was clean and comfortable with a well-designed layout. The bed was soft and provided a good night's sleep, and the bathroom was spotless and bright with a full set of amenities. The overall environment was very relaxing. All in-room facilities, including the air conditioning, Wi-Fi, and TV, worked perfectly, and I encountered no issues during my stay. The hotel's public facilities were also very well-maintained. Whether it was the restaurant, gym, or lounge areas, you could tell they put a lot of effort into their operations. The breakfast offered a wide variety of fresh food, catering to different guests' needs. Moreover, the hotel boasts a convenient location, close to transport links and commercial areas, making it ideal for sightseeing, shopping, or business trips. All in all, this stay left me with a wonderful impression. Not only was the accommodation comfortable, but the staff were also professional and enthusiastic, making for a very pleasant experience. If I have the chance to visit this area again in the future, I would definitely choose this hotel again and recommend it to my friends and family.

This was my first time staying at the Somerset Hotel in Phra Ram 9. It's just a 5-minute walk to Central Rama 9, which wasn't far even with a stroller and a baby. The Phra Ram 9 MRT station is only about 2 minutes further. The hotel offers a shuttle service to these two stops every hour on the hour, but honestly, the distance is so short that walking is more convenient for scheduling. Since we were traveling with a baby under two, we pushed the bed against the wall. The floor under the bed was surprisingly clean and dust-free. The hotel's pool has a 50cm shallow end, which is perfect for little ones. It's great for swimming at any time except between 3:00 PM and 5:00 PM when it gets quite sunny. The hotel breakfast was decent, nothing spectacular, but it did have suitable options for our baby, which was very convenient.

The hotel's location is pretty good. There's a convenience store downstairs, and about 500 meters south, you'll find a large shopping mall and a night market. To the north, there are all Chinese restaurants. The room itself is quite spacious. Compared to hotels in China, the decor is a bit dated, but it's very clean and the bed is large and comfortable. The front desk staff can provide basic Chinese service, so checking in was easy. The breakfast spread is also quite rich. It might be a little far from the main attractions, though.

We had an amazing stay at this beautiful property. The location is perfect, right on the banks of the Chao Phraya River, offering lovely views and a peaceful atmosphere. The hotel also provides a complimentary boat shuttle service to the nearest pier, making it incredibly convenient to explore IconSiam, WatArun, WatPho, Asiatique etc. Hotel has an outstanding hospitality. Every member of the staff—from the bell attendants and reception team to the housekeeping staff, are warm, courteous, professional, and always eager to help. We even got a complimentary upgrade from a Deluxe Premium Room to a Suite, which made our stay even more memorable. The suite was spacious, elegant, and very comfortable. Breakfast got a huge variety to offer. Overall, it was a wonderful experience, and we would highly recommend this hotel to anyone looking for a luxurious stay with exceptional service in Bangkok. We would definitely love to return on our next visit. View from our room is attached.

Holiday Inn Bangkok: Perfect Solo Weekend Retreat Near Emsphere I recently spent a relaxed long weekend (just over two nights) solo at Holiday Inn Bangkok, right next to Emsphere mall. As an NRI zipping between Hong Kong and Bangkok for work, I needed a hassle-free spot with easy access to shopping, dining, and BTS— this nailed it. Location (5/5): Smack in Sukhumvit's heart, it's a 1-min walk to Emsphere's trendy shops, cinemas, and food scene. BTS Phrom Phong is 5 mins away, making airport runs and city jaunts effortless. No taxi drama in Bangkok traffic! Room & Comfort (4.5/5): My superior room was spotless, modern, and spacious for solo use— king bed was plush, blackout curtains ensured deep sleep despite city buzz. Huge bathroom with rain shower and amenities felt luxurious. Minor nitpick: AC was a tad noisy at night, but earplugs fixed it. Free Wi-Fi was speedy for my work calls. Service & Facilities (4/5): Staff were warm and efficient—check-in was instant, and they upgraded my view gratis. Gym and pool on the 8th floor offered stunning skyline vistas; poolside was quiet for solo unwinding. Breakfast buffet was solid (fresh Thai/Western options), but could use more variety for repeat stays. Value (4.5/5): At ~THB 4,500/night (booked via app), it's a steal for the location and IHG perks. Quiet for a city hotel, ideal for solo travelers avoiding party vibes. Overall: 4.5/5. Highly recommend for short business-leisure trips. Will return!

Two-story apartment with an incredible view of Bangkok. A comfortable apartment with everything you need: bedroom, kitchen area, dining area, living room, balcony, and bathroom with a shower. Air conditioners are available throughout, allowing you to regulate the temperature. The 7/11 store is a 7-minute walk away. GRAB delivery usually takes 40-50 minutes. The area is quite far from cafes, the metro, and main attractions. A one-way taxi ride to the city center costs approximately 300-400 baht (by car). The service was pleasant, and the staff were very responsive.

Addressed to Jon Warmington, the General Manager I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience. First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience. In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern. The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast. From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on. The second issue is far more serious and is the primary reason for this email. On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced. Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors. While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property. What further disappointed me was the handling of the matter after I raised my concern. I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse. The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution. I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight. For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention. I am raising this matter not only as a guest but also

The absolute highlight of this hotel is the room comfort! As soon as I entered, I was greeted by a subtle, pleasant scent, and it was clear the environment was meticulously clean and tidy, with not a speck of dust or any strange odors. I especially have to praise their bed and bedding; the firmness was absolutely perfect, offering both a comfortable embrace and ample support. It allowed me to sleep soundly until morning, making it hard to even want to get out of bed. If you're as picky as I am about whether 'the bed is comfortable and the room is clean,' you definitely won't be disappointed with this place.

Furama Silom Bangkok is a comfortable hotel in the heart of Bangkok. Its location is very convenient, with easy access to shopping areas, restaurants, and public transportation. The rooms are spacious, clean, and equipped with essential amenities for a pleasant stay. One of the highlights is the rooftop swimming pool, which offers beautiful views of the Bangkok skyline. The staff are friendly, helpful, and provide good service to guests. The breakfast buffet offers a variety of local and international dishes. Overall, the hotel provides good value for money and is suitable for both business and leisure travelers.