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"Good location 20min walk from Central Square with metro and trains. Corner SPAR mini market was so convenient. Next door to an Auditorium where beautiful music lulled you. The entrance of IBIS was off the side behind a grand building. And what a welcoming sight as the bright cheerful interior of IBIS immediately lifted spirits. The place was joyful, fun, energetic and staffed by the most enthusiastic and hospitable receptionists I ever met. They were polite, spoke good English, helpful and accommodating. Special shoutout to Sheshe, I was impressed with this hotel, I extended my stay. Breakfast was excellent with free flow of coffee and tea. Highly recommended hotel."

"The hotel is well-located, within easy reach of the main sights. The staff were very helpful and friendly. Our room had a balcony with a lovely view, and the bathroom was nice and warm. Complimentary water, tea, and coffee were restocked daily. The only minor downside was that the furniture was a bit dated. Overall, it was a very pleasant stay—I wish I could have stayed longer!"

"I had a wonderful stay at Ibis Styles Tbilisi Center. The location is excellent, just a short walking distance from Liberty Square. The family room was incredibly spacious, featuring two comfortable double beds, which made our stay very relaxing. I loved everything about the hotel, from the staff’s courtesy and politeness to their genuine helpfulness, which made us feel comfortable and well taken care of in a foreign country. On our last day, we were pleasantly surprised with a welcoming Georgian treat from the customer service representative, Nino. She is truly sweet and kind, and her thoughtful gesture made our stay even more memorable. I will definitely stay at Ibis Styles Tbilisi Center again on my next visit."

"The hotel was clean. However, our room was a family room, and they had opened up a sofa bed for our daughter. The leg of the sofa wasn't fully extended, and when my daughter sat on the edge, the metal part of the sofa fell onto her ankle. Thankfully, it only caused a bruise. Please be very careful. The hotel staff came and attended to it, but it was a significant oversight. We got off lightly. The hotel's breakfast area is definitely inadequate; everyone is packed in, and you can't find a place to sit. There are long queues, and plates and cups constantly run out. Of course, since it was Eid al-Adha, there was a very high volume of tourists. There are no phones in the rooms. If you need to call reception, there's only one phone by the elevator. There's no water in the room either; they've put a water dispenser next to the elevator for water. What's different is that the toilets have bidets."

"Great location, very near to metro where you are able to get to liberty square in 2 stops surrounded by shops and restaurant and Fabrika. Room was nice but many equipments in room was not work. Safety box was not work, tv remote control was not work, we have asked for new battery but no body brought them to our room. Bed sheet was not changed during stay. Water, coffee and tea bag was not replaced."

"Everything was wonderful. The room is so comfy with a nice river view. Meanwhile, the staff is so helpful and friendly, especially the front desk Nini. 😊"

"The hotel is generally well located; however, access by car is not very convenient. Vehicles cannot approach the entrance directly, so guests are dropped off nearby and have to walk to the hotel with their luggage. Overall, the staff leave a positive impression — the team works in a coordinated manner, and there is clear involvement from both the front desk and management. Unfortunately, this applies to a lesser extent to the restaurant and room service. Restaurant service could be improved: service is not always prompt, and tables are cleared with delays. At the same time, the food quality is good — breakfasts are tasty, and hot dishes are prepared well and replenished on time. I would also note that during breakfast, waiters leave the dining area several times to smoke, exiting directly from the restaurant. As a result, the door is frequently opened and cold air enters the room, which is uncomfortable during the winter season. I would also note that communication with room service was inappropriate — the order was taken in a rather rude manner, which does not meet expectations for a hotel of this level. The rooms are very compact. Once a suitcase is opened or a chair is moved away from the desk, it becomes difficult to move around the room. All beds in the hotel are made of two joined beds; there are no king-size beds. This information was confirmed at the front desk when I attempted to upgrade my room. Room lighting is insufficient, and the windows face neighboring buildings. The organization of drinking water also raises questions. Despite the hotel’s four-star rating, water is not delivered to the rooms. Guests are expected to fill their own bottles from a water dispenser on the floor, where queues sometimes form, creating the impression of staying in a student campus. Housekeeping is carried out regularly, though not always thoroughly. At the same time, I would like to note a positive point: due to low occupancy, I was provided with a complimentary room upgrade, which had a positive impact on my overall impression of the stay. Overall, the hotel leaves a mixed impression: strong work from the front desk and management and decent food quality are combined with noticeable shortcomings in restaurant service, room comfort, and basic guest amenities."