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The front desk was gentle, the work was neat, and the problems were dealt with in time, and I was very satisfied. The hotel's hygiene is particularly in place, the rooms are clean and tidy, and the living is particularly comfortable. The location is excellent, the transportation is convenient, the parking lot is sufficient, and the first choice for self-driving travel!

The hotel opened in 2024. The front desk staff had a very good service attitude. Because Inner Mongolia is relatively dry, they would kindly remind us to drink more water and moisturize. The only problem was that we didn't have breakfast, which we will make up for next time.

Staying at Shunsha, I had a VIP wristband, which allowed for a smooth cable car ride to the island via Ropeway No. 3. The staff at the transfer station were very enthusiastic and helpful, contacting a shuttle bus to take us to the hotel. The young lady at the lobby was incredibly beautiful and welcoming. The kids' entertainment area was fantastic, featuring a 3D printer, microscopes for observing animal and plant furs, and even microscopes to view sand from various islands. There was also a VR room next to it. The pool lifeguard was amazing, constantly monitoring the kids in their glass boats. The pool area had a fantastic vibe in the evening. The staff even set up beach chairs for guests to watch the sunset, which was incredibly thoughtful. The stargazing guide in the evening was very engaging and knowledgeable, and there were quizzes with many small gifts given out. The 'Round-the-World' cocktail at the Starry Sky Bar was beautiful and tasted excellent. The upgraded water-view room (for an extra charge) offered an amazing view. On weekend evenings, there was even hotpot by the pool, creating a wonderful atmosphere.

I'm so glad we booked our stay inside the Xiangshawan Desert Scenic Area! It made everything so incredibly easy. Each room came with 6 bottles of water, and the air conditioning was already on before we even arrived. Even though it's a yurt, the interior space is very large, and the private bathroom is super clean. The hotel's services were all excellent. The all-inclusive meals were not at all superficial; each meal featured local specialties like lamb offal soup, savory milk tea, and plenty of beef and lamb. The quality was on par with outside restaurants, and we all agreed their milk tea was the best we had during our entire trip. After a fun day exploring the two islands, returning to the hotel wasn't boring at all. In the evenings, there were disco parties, firework displays, and stargazing. Every event was well-organized and very entertaining. It truly lived up to its nickname, 'Desert Disney'! Definitely worth the trip!

Sisters visiting Xiangshawan and Ordos! I wholeheartedly recommend this hotel! The moment I walked in, I was charmed by the lucky bamboo in the lobby and the koi pond. Watching the fish swim peacefully in such a comfortable environment instantly melted away the exhaustion of travel. I especially want to commend the hotel's delivery robot. No need to go downstairs to pick up takeout, and no contact with strangers – it's incredibly social-anxiety friendly. The robot automatically calls you for delivery, which is so thoughtful and convenient, truly enhancing the stay experience!

My stay at the Xiangshawan Lotus Hotel was absolutely perfect, comfortable and pleasant throughout. The biggest surprise was the hotel's dining, which completely exceeded my expectations. The hotel is located deep in the desert, with its pure white lotus shape making it highly recognizable. The rooms have excellent lighting and views. The all-inclusive policy was a real convenience; the Sand Island and Joyful Sand Island attractions offered unlimited play with a wristband, and the exclusive skip-the-line access for guests saved a lot of waiting time. The evening activities like bonfires and stargazing created a fantastic atmosphere. The staff were warm and attentive, with meticulous and thoughtful services like luggage handling and inter-island shuttle buses, ensuring a hassle-free experience throughout our desert trip. My stay at the Xiangshawan Lotus Hotel was absolutely perfect, comfortable and pleasant throughout. The biggest surprise was the hotel's dining, which completely exceeded my expectations. The hotel is located deep in the desert, with its pure white lotus shape making it highly recognizable. The rooms have excellent lighting and views. The all-inclusive policy was a real convenience; the Sand Island and Joyful Sand Island attractions offered unlimited play with a wristband, and the exclusive skip-the-line access for guests saved a lot of waiting time. The evening activities like bonfires and stargazing created a fantastic atmosphere. The staff were warm and attentive, with meticulous and thoughtful services like luggage handling and inter-island shuttle buses, ensuring a hassle-free experience throughout our desert trip. There are also various entertainment facilities at the Blue Lotus Hall, where the 'Yue Lian Hui' (Leaping Lotus Club) allows children to experience the excitement of competition and the joy of winning. I must particularly praise the food: the breakfast, lunch, and dinner buffets offered a rich and balanced selection of dishes. The authentic Inner Mongolian beef and lamb were tender and free of ***** taste, with hand-pulled lamb and freshly roasted lamb chops tasting truly authentic. For breakfast, the Mongolian milk tea and dairy products had an authentic flavor, and the hotpot for dinner featured fresh and ample ingredients. Chinese and Western hot dishes, desserts, fruits, and beverages were available in unlimited quantities throughout the day. The Shalian Hall also provided self-service snacks and drinks from day to night. Despite being in the dry desert, the food quality was consistently high, with timely replenishment of ingredients and stable flavors. Every meal was satisfying, and we didn't have to worry about finding food elsewhere. I must particularly praise the food: the breakfast, lunch, and dinner buffets offered a rich and balanced selection of dishes. The authentic Inner Mongolian beef and lamb were tender and free of ***** taste, with hand-pulled lamb and freshly roasted lamb chops tasting truly authentic. For breakfast, the Mongolian milk tea and dairy products had an authentic flavor, and the hotpot for dinner featured fresh and ample ingredients. Chinese and Western hot dishes, desserts, fruits, and beverages were available in unlimited quantities throughout the day. The Shalian Hall also provided self-service snacks and drinks from day to night. Despite being in the dry desert, the food quality was consistently high, with timely replenishment of ingredients and stable flavors. Every meal was satisfying, and we didn't have to worry about finding food elsewhere. From the desert scenery and leisure activities to the dining, everything was impeccable. This trip was extremely satisfying and definitely worth a special visit. I will choose the Lotus Hotel again next time.

The shower was small, and the room wasn't big either. I was thinking the cleanliness would be acceptable, but then there was a wet towel left under the sink... To make matters worse, there was a municipal power outage. The room was right next to the stairs, and there was a lot of noise from people carrying luggage downstairs early in the morning. The room wasn't soundproof either. The air conditioner didn't work either. The worst part was that I thought I could at least get some sleep even if it was noisy, but then the power came back on, and the TV automatically turned on again. I turned off the TV, and then the power went out again, then came back on, and the TV turned on again, then went out again. I was completely unable to sleep. Because of the power outage, there was no food for breakfast, and I had to use two candles to keep the other things warm. How could they even charge for breakfast? Breakfast was listed as an extra charge when I booked the room. While the municipal power outage is unavoidable, it definitely affected the experience. I specifically chose a new hotel, and the entrance was hard to find. Three cars behind us all went to the wrong entrance.

I give this place a perfect score, seriously. The price is really good, and the interior design is comparable to a high-end hotel. I was quite satisfied! We were all amazed! We will definitely be back next time! The surrounding facilities are also very complete.

A fantastic stay from start to finish! The accommodation was clean, comfortable, and well looked after. What really made the experience special was the host’s kindness and generosity. The young man went out of his way to drive me to different locations, making it much easier to explore the area. He also cooked delicious food, which was a real highlight of my stay. Nothing was too much trouble, and he was always friendly, welcoming, and eager to help. His hospitality made me feel right at home, and I truly appreciated all the effort he put into making my visit enjoyable. I would happily stay here again and highly recommend it to anyone visiting the area.

[”The room was meticulously cleaned, and the bedding was so soft I slept incredibly soundly. The front desk was super responsive, and it offers amazing value for money. I'll definitely stay here again next time.”,”The location is absolutely fantastic! It's just a few minutes' walk to the commercial district. The soundproofing is excellent, and the breakfast selection is diverse. Overall, it exceeded my expectations.”,”King of value for money! The facilities are new with no musty smell, and the toiletries are high quality. My stay was incredibly comfortable. What's even better is that they have EV charging stations – I didn't expect that, and it was truly the cherry on top for my trip!!!!!”]