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The hotel's location and environment are excellent, especially the rooftop infinity pool with its breathtaking views of the Mekong River. However, the strong smell of renovation in the rooms, especially those not facing the sun, was quite off-putting. As the second highest-rated luxury hotel in Vientiane, I'd hope they'd provide an air purifier in every room in the future. Placing them in public areas on each floor seems pointless. The air purifier on the fifth floor had a broken motor, creating an extremely loud noise, and it was never replaced. Additionally, the hotel's smart control system was very uncomfortable to use. The panel lacks proximity sensors, making it invisible at night. Voice control is also far away, and the system often glitches; pressing the panel at night would even turn on the TV. The air conditioning in the room worked very well, but the lobby air conditioning was poor. Also, the exquisite teapot only holds one bottle of water, and it overflows when boiled.

The fitness center had a good selection of equipment, including treadmills, exercise bikes, and dumbbells, allowing for a basic workout. The pool was perfect for cooling down after a day of sightseeing and felt incredibly refreshing. Plus, the hotel's location is ideal, as it's within walking distance of the Mekong River night market, making it easy to soak in the local atmosphere.

Excellent location near the Mekong River, with plenty of restaurants nearby and convenient transportation. The room was clean and spacious, with a simple yet elegant decor, and I particularly liked the pretty tissue box. The front desk staff was very patient. Breakfast was a bit simple.

Front staffs on check in are good. The hotel’s air conditioning must be improve. A nightmare in this hotel is no electricity for over an hour without generating Support.

acceptable for the price. clean, friendly staff, close to everything. the room (double room) was very tiny, ac working but not great. we put it on 18 but it was still quite warm in the room. mattress was far away from soft but also not hard like a brick. they offer free drinking water dispenser but moat of the time it was empty or not working.

A cheap stay, good for our one night only. Room had no natural light and the lights flickered. Bathrooms were fine and mostly tidy, shared with everyone else. No shampoo or body wash in shower and no towel provided. Breakfast was fine, bread and some potatoes with egg. Super central to the night market and close enough to the Mekong. Good stay for the one night only.

The room was average, and so was the service. The environment and hygiene were decent, but the efficiency was poor. They missed my scheduled airport pick-up, and I couldn't get through to them on the phone!

My stay at Vientiane Tiangai Hotel truly exceeded expectations; the experience was fantastic! The hotel has its own swimming pool, the water is clean, and after a good swim, relaxing on the nearby lounge chairs was incredibly comfortable. The view from the room window was absolutely stunning – expansive cityscapes during the day and beautiful night views in the evening, making every photo look great. The location couldn't be better; transportation is super convenient. Taxis and public transport make getting anywhere very easy, no hassle at all for sightseeing. The biggest surprise was how close it is to the night market; just a few minutes' walk. It was super convenient to grab some snacks after dinner. The room was spotlessly clean, the bed was soft and comfortable, and the environment was quiet and peaceful. The front desk staff were very friendly and check-in was quick. Being able to enjoy the pool and views, while also having such convenient access to shopping and attractions, makes it perfect for both tourists and short stays. It offers great value for money, and I'll definitely stay here again next time I'm in the area. Highly recommend!

Excellent! The room was very spacious, and the staff were incredibly friendly and welcoming. Its central location is super convenient. The breakfast was a highlight! Absolutely fantastic value for money. The hotel also offers parking, so we'll definitely aim to drive here next time for another stay!

The hotel's location is decent, with a Big C supermarket nearby, which is convenient for dining and shopping. However, the breakfast is very mediocre, not living up to its Ctrip 5-diamond rating or its self-proclaimed 4-star Great Wall brand. I'm not sure how hotels outside of China can be rated by domestic Chinese star standards; it clearly seems like a self-awarded brand. There was a power outage in my room in the middle of the night. After dawn at 6 AM, I realized only my room had no power while other areas did. The phone was broken, so I had to walk to the front desk to request a repair. By 8 AM, no one had come to fix it, and the response I received was that the maintenance staff hadn't woken up yet. The room had a strong smell, clearly from long-term smoking. It improved slightly after turning on the air conditioning, but it still felt unpleasant. The hotel's hardware could be on par with a 4-star domestic Chinese hotel, but it's poorly maintained, and the staff's service is subpar, a far cry from the 'Dream South' service slogan. I will definitely not choose this hotel again, nor any other hotel under the 'Dream South' brand.