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"The hotel is brand new, so the interiors were impeccably clean. I was really impressed with the facilities; you wouldn't expect such a well-equipped place from the modest entrance on the first floor. They had everything you could need, like a self-service convenience store, water dispensers, and a gym. I'd definitely choose this hotel again if I come back to Matsue, and I'd recommend it to my friends too."

"The hotel is in a good location, very close to Ichibata Railway Shinjiko Onsen Station, only two or three minutes' walk away. It is very convenient to take the Ichibata Railway to Izumo Taisha Shrine. The hotel rooms are large, clean and tidy. The buffet breakfast and dinner are very good, including seafood bowls. The hot springs are also good and the baths are very comfortable."

"This Showa-era business hotel is right outside Matsue Station's South Exit. The lobby is sunken, which might be a bit inconvenient for those with heavy luggage. The room facilities are quite old, there's no outlet by the bed, and power is activated by an old-fashioned key card system (or rather, a key). The large public bath on the top floor wasn't open, and the elevator is also very small. When you go out, you need to hand your key to the front desk, and when you return, you show a card with your room number to retrieve your key and meal voucher. They offer free breakfast and dinner. Breakfast is a buffet with limited options, and for dinner, you can choose between a curry set meal or a daily Japanese-style set. All in all, for just over 200 a night, including breakfast and dinner, what more could you ask for? If it doesn't mind my budget, I won't mind its age."

"When you leave the station, don't rely on Google Maps for directions as it might send you on a long detour. Instead, just turn left and the bus stop is right there. The hotel rooms are quite spacious, and they even offer hot spring services, which is a fantastic perk! The front desk staff were all incredibly friendly and helpful."

"Matsue Excel Hotel Tokyu was our 5th hotel in this journey, and honestly, it set the bar pretty high. The location was hard to beat — right opposite Matsue Station, and it could be easily reached through an underpass, which was especially helpful when travelling with big luggage or during bad weather. One big surprise for us was the check-in experience. We arrived at the hotel at around 11.30am, fully expecting to leave our luggage and return later, but we were told that our room was already ready and we could occupy it immediately instead of waiting until the usual 3pm check-in time. It also seemed that they upgraded our booking to a Standard Double Room, which made the experience even better. Two thumbs up for this hotel. Even though we had booked a Standard Single Room, the space genuinely surprised us. The room came with a queen bed and was more than comfortable for two of us. We were able to fully open our large suitcases without feeling cramped — something that is not always guaranteed in Japanese hotels. The room layout was practical and well thought out, with a proper TV console and work desk with a chair, a single sofa with a small table, an air purifier, and a fridge. The TV model was a bit outdated, though it did not affect our stay. The bathroom was also spacious, with a proper bathtub that allowed us to stretch our legs comfortably after long days out. The bed was very comfy, and they provided two pillows for each of us, which made our sleep even better. Amenities and bottled water were provided at the lobby area, which we found convenient. We paid around SGD159 (JPY19,000) for two nights, and it was excellent value. Overall, it was one of the best hotels in this journey, and we would gladly stay here again."

"The hot spring was pleasant and the washing area was spacious. I booked with breakfast and dinner included. I think this was the simplest course for the price, but dinner was a full course and I was full. The final dessert parfait was a specialty and was very delicious and filling. The breakfast buffet also had a wide variety of Japanese and Western dishes, so it was hard to choose. The clam miso soup was excellent. All the staff were very kind and I would like to stay with them again if I have the opportunity. It was more than worth the price. Thank you very much."

"Nice and clean hotel with natural onsen. There are complimentary ramen for supper. Pleasant stay."

"Suitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi ! We are fully satisfied with our stay. Will repeat for our next stay in the area."

"Environment: There are many restaurants nearby, right next to the train and subway station. Hygiene: Very clean Facilities: Also very good, although the room is a bit small Service: Breakfast is a bit simple, and it is cleaned up immediately after the time. Not even a piece of bread can be eaten, even if it is not completely put away, it is not allowed to be eaten! This is a bit strange."

"This hotel is truly amazing! I appreciate a lot on: - warm and friendly staff who could not speak much English but were very nice to explain to me the details of the hotel - gorgeous garden where you could take a seat and enjoy the view - free Japanese alcohol at 1500-1800 (soft drinks until 2100) - impressive free Japanese cultural performance at 2110 - quick and positive response despite I made several urgent requests due to sudden plan change - free shuttle bus service between JR station and hotel if you approached front desk for information - the environment of the public bath was quite clean - totally different food combination in dinner for 2 nights Considering the price I paid for such service, I would say the quality is definitely beyond my expectation. :) Thank you every hotel staff who made my experience a better stay!!"