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"The hotel is brand new, so the interiors were impeccably clean. I was really impressed with the facilities; you wouldn't expect such a well-equipped place from the modest entrance on the first floor. They had everything you could need, like a self-service convenience store, water dispensers, and a gym. I'd definitely choose this hotel again if I come back to Matsue, and I'd recommend it to my friends too."

"Old and famous ryokan in town, with old and very nice Japanese garden with its own history. This hotel provide a very large outdoor public hot bath pond which both men and women could use together. Nearby the hotel is a drainage canal with cherry blossom trees along both sides made a wonderful view."

"Nice and clean hotel with natural onsen. There are complimentary ramen for supper. Pleasant stay."

"Suitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi ! We are fully satisfied with our stay. Will repeat for our next stay in the area."

"This Showa-era business hotel is right outside Matsue Station's South Exit. The lobby is sunken, which might be a bit inconvenient for those with heavy luggage. The room facilities are quite old, there's no outlet by the bed, and power is activated by an old-fashioned key card system (or rather, a key). The large public bath on the top floor wasn't open, and the elevator is also very small. When you go out, you need to hand your key to the front desk, and when you return, you show a card with your room number to retrieve your key and meal voucher. They offer free breakfast and dinner. Breakfast is a buffet with limited options, and for dinner, you can choose between a curry set meal or a daily Japanese-style set. All in all, for just over 200 a night, including breakfast and dinner, what more could you ask for? If it doesn't mind my budget, I won't mind its age."

"Matsue Excel Hotel Tokyu was our 5th hotel in this journey, and honestly, it set the bar pretty high. The location was hard to beat — right opposite Matsue Station, and it could be easily reached through an underpass, which was especially helpful when travelling with big luggage or during bad weather. One big surprise for us was the check-in experience. We arrived at the hotel at around 11.30am, fully expecting to leave our luggage and return later, but we were told that our room was already ready and we could occupy it immediately instead of waiting until the usual 3pm check-in time. It also seemed that they upgraded our booking to a Standard Double Room, which made the experience even better. Two thumbs up for this hotel. Even though we had booked a Standard Single Room, the space genuinely surprised us. The room came with a queen bed and was more than comfortable for two of us. We were able to fully open our large suitcases without feeling cramped — something that is not always guaranteed in Japanese hotels. The room layout was practical and well thought out, with a proper TV console and work desk with a chair, a single sofa with a small table, an air purifier, and a fridge. The TV model was a bit outdated, though it did not affect our stay. The bathroom was also spacious, with a proper bathtub that allowed us to stretch our legs comfortably after long days out. The bed was very comfy, and they provided two pillows for each of us, which made our sleep even better. Amenities and bottled water were provided at the lobby area, which we found convenient. We paid around SGD159 (JPY19,000) for two nights, and it was excellent value. Overall, it was one of the best hotels in this journey, and we would gladly stay here again."

"The hot spring was pleasant and the washing area was spacious. I booked with breakfast and dinner included. I think this was the simplest course for the price, but dinner was a full course and I was full. The final dessert parfait was a specialty and was very delicious and filling. The breakfast buffet also had a wide variety of Japanese and Western dishes, so it was hard to choose. The clam miso soup was excellent. All the staff were very kind and I would like to stay with them again if I have the opportunity. It was more than worth the price. Thank you very much."

"Although the public areas of this hotel look outdated, the rooms are modern and clean. However, the room is too small for two people. Considering the location and price, it's decent for just an overnight stay."

"I was driving myself, so I'm not sure about other public transportation options. The service at check-in was excellent. Being from Hong Kong, I specifically requested a ********* staff member to serve me during meals. They were incredibly attentive, explaining each dish meticulously. On another day at breakfast, this same ********* staff member also arranged for friends and family staying in different rooms to sit together. As for the hot springs, there were different areas and types to choose from. Overall, I was very satisfied with my stay and would definitely come again."

"It was a set price, so I couldn't eat dinner at the inn. However, the breakfast was delicious. After all, I wanted to eat dinner at the inn. The sale here is still hot spring ♨️. Tamatsukuri Onsen ♨️ entered three times including in the morning. I was surprised that my skin was smooth. It was a really relaxing time in nature, such as walking around footbaths and shrines. I want to go again."