Ξενοδοχεία Mountain view σε Αλμάτι

"We stayed in two double rooms at the hotel, and overall, our impression was mixed. The location is quite convenient: the airport is a 25-minute taxi ride away, and there's a park, a zoo, and a cable car to Koktebel nearby. Plus, there are many cafes just a block from the hotel. The hotel itself is new and clean, and the rooms are spacious and comfortable, featuring a sofa, a coffee table, and air conditioning. Each room has everything you need except a refrigerator – there's a water cooler, a couple of tea bags, 3-in-1 coffee, shampoo, shower gel, and a dental kit. The small, enclosed courtyard with a glass table and chairs adds a nice touch of coziness. However, the service was a significant letdown. Rooms aren't cleaned while guests are staying, and breakfast was a real disappointment. The selection was meager, and often there wasn't enough food for all guests. On the first day, there were only a few spoonfuls of porridge, two boiled eggs, a small amount of cheese, and some sliced vegetables – not even bread or butter. We had to ask the reception to cut more cheese and bread. Given that there were four of us, the lack of food was particularly noticeable. The situation repeated on the second day: there was only enough porridge for three out of four of us, and those who came after us got nothing. For drinks, only tea was available; there were no pastries, yogurts, or coffee. Another major drawback was the noise in the courtyard in the evenings. Staff's children were constantly running, playing, and riding bikes there, making it impossible to sit quietly at a table, work, or talk on the phone. It seems like the hotel is a family business, and the relaxation area has essentially turned into a playground. In conclusion, the hotel is a viable option for accommodation, but it's best to book without breakfast. The owners should seriously consider improving their service and guest comfort."

"The place was kept clean even though there were many people during my stay. They also have a washing machine and dryer if you need to wash and dry your clothes. The guy at the reception was very helpful. There is an ATM and a small mini mart close to the accommodation and a fruit shop just at the entrance. Across it is Sayran reservoir where you can walk or just relax."

"This is a really great, new guesthouse. I stayed for one day and then extended my stay. It's very clean, comfortable, and convenient. The owner can pick you up from the airport and drop you off, which is perfect if you need a place to stay in the city between flights. The rooms are clean, quiet, and have everything you need. My stay was wonderful, just like being at home. Breakfasts are included and served at your convenience. There's a kitchen, a large dining area, a fridge, a washing machine, all the hygiene essentials, and a garden for a stroll. I highly recommend it! The owner even treated me to a delicious Chinese specialty for lunch. I definitely recommend this hotel."

"The location is convenient, relatively close to the metro. The apartment has everything you need. The view from the window is beautiful. The owner was always in touch, and check-in was smooth and efficient. The only slight inconvenience was the check-in time after 3 PM, which isn't ideal for early arrivals."

"Wonderful stay at Zvezdnaya Eco Hotel I had a great experience staying at Zvezdnaya Eco Hotel. The place is clean, cozy, and very comfortable, perfect for a relaxing stay. I would like to especially mention the manager, Alikhan, who was very kind, professional, and helpful throughout our stay. Big thank you as well to all the staff for their amazing support. They went above and beyond to help me buy a new luggage and also assisted us with booking our taxi through Yandex, which made everything so much easier and stress-free. The hospitality here truly made a difference. I highly recommend Zvezdnaya Eco Hotel and would definitely stay here again. Thank you so much to the whole team! 💙✨"

"As the message indicates, the location is very convenient for walking and exploring the surrounding attractions. Breakfast is only average, but the dining space (restaurant) is truly beautiful and a comfortable place to eat. Each floor has spacious common areas where you can relax and chat. The building's exterior is old, but the interior facilities are still acceptable."