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"We had a wonderful stay at Hotel Weisses Kreuz and would highly recommend it. The location is absolutely excellent — right in the heart of town with everything within walking distance. There are plenty of amenity shops, restaurants, and attractions just steps away, making it incredibly convenient. Parking was straightforward as well. There is nearby parking available, and payment applies from 7am onwards. We found the parking spaces to be relatively spacious, which was a plus. Cars can’t really drive into the hotel so we were a bit lost initially The receptionist was such an amazing lady — warm, welcoming, and professional. She kindly upgraded us to a corner room that was bigger than what we had originally booked, which we really appreciated. The room itself was comfortable, and we especially loved having a bathtub — it made the stay extra relaxing after a long day out. They were very thoughtful. They gave us chocolate on the bed. Thats sweet. There are lift for our heavy luggage as well. Breakfast was excellent with a wide variety of choices. Considering that breakfast is included in the price, we felt it was very good value for money. The only small note is that the corridor lighting is quite dim, which can make it feel a little heavy or subdued. However, the overall atmosphere of the hotel is vibrant and lively, with what seemed like a high occupancy rate — clearly a popular choice. Overall, this is a very well-located, comfortable hotel offering great value. We would gladly stay here again."

"Facilities: Absolutely loved the room, it was an unexpected delight. It was spacious, almost like a mini-suite, with a charming old European house vibe. The building itself is historic, filled with antique items. The decor was very comfortable, and the bed was great. The room had multiple balconies and windows with mountain views, and even old-fashioned keys, all contributing to a very reassuring atmosphere. There's also a public common area on the first floor where you can eat food brought from outside. Breakfast was good, very Swiss. Cleanliness: Very clean, especially the bathroom. Compared to other old houses I've stayed in, there weren't many insects here. It was cleaned daily. Environment: It's very close to the East Station, but actually only a twenty-minute walk to the West Station, making it super convenient to get to the town's main attractions and shopping areas. It's also very quiet. Service: The gentleman at the front desk during check-in was incredibly enthusiastic and meticulously explained everything. We also received an Interlaken City Card, which offers free public transport. Another lady was also very welcoming. One day later, a male staff member wasn't quite as understanding, but he still provided the necessary service, so it wasn't a big deal. It seemed like most of the hotel guests were Asian."

"Location was easily accessible to busstop and train station! Breakfast spread was simple but sufficient and good :) staff were friendly too"

"Stayed at twin deluxe room which is newly renovated and on the higher floors. Chose this specific twin room because of its size. Pros: 1. Hotel staff were friendly both at reception and breakfast 2. Rooms were fairly large and modern, views were incredibly (ask for mountain facing room) 3. They will give you an Interlaken guest card. 4. Location is about 7-10 mins walk from Interlaken West Station and surrounded by high-end shops. 5. There's free self-service coffee and tea making area at one of the floors and its helpful if you have a jug/bottle to fill cold/hot water Cons: 1. Same breakfast everyday and it lacked variety 2. No kettle nor cups to make hot drinks (notice this is the case with hotels in Switzerland 3. TV channels were mostly in German language"

"Breakfast had a great selection and a good view! The stay was during Easter and we were also given an Easter bunny chocolate which was a great gesture."

"The room was clean and looked exactly like the photos. The breakfast, including bread and ham, was also delicious. Perhaps because it was an attic room, it tended to get humid and hot. While there was a small window for ventilation and an air conditioner to keep cool, the AC's operational or drainage noise was quite loud. I was able to sleep without the AC at night, so it wasn't a huge problem, but depending on the season, one might have to tolerate the noise. The location is great, close to both the station and a supermarket, making it perfect for exploring the town on foot or taking a bus to see the lake. The front desk staff were also very friendly. Overall, I was satisfied."

"Breakfast was so variety. Many choices of food, I really love it!! Eventhough the shower zone is so small (you cant even turn around), but the bed is comfy. Services are perfect (both cleaning service and also reception staffs). No airconditioner but fan privided."

"Location The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region. Room The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel. Staff / Reception At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication. Breakfast The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel. • There was no declaration or allergen labeling for the food. • The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods. On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture. Overall Impression Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel."

"Great location. Building is super cool looking and has easy access to supermarkets and other things in the area. There are apparently 3 bars that are in the bottom level of the hotel but I was too scared to check them out because they looked like the kind of place my mom would drink at."

"Friendly staffs especially the lady serving breakfast and coffee, great location, big and clean room, upgraded our 2 single room to a 2 double room, really nice gesture. I had to leave 6am for a day trip to Jungfraujoch and was given a packed breakfast, really really appreciated the good effort. Keep it up !"