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"Convenient location - right in the main city! 10min walk from Interlaken west and 20min from Ost."

"Facilities: Absolutely loved the room, it was an unexpected delight. It was spacious, almost like a mini-suite, with a charming old European house vibe. The building itself is historic, filled with antique items. The decor was very comfortable, and the bed was great. The room had multiple balconies and windows with mountain views, and even old-fashioned keys, all contributing to a very reassuring atmosphere. There's also a public common area on the first floor where you can eat food brought from outside. Breakfast was good, very Swiss. Cleanliness: Very clean, especially the bathroom. Compared to other old houses I've stayed in, there weren't many insects here. It was cleaned daily. Environment: It's very close to the East Station, but actually only a twenty-minute walk to the West Station, making it super convenient to get to the town's main attractions and shopping areas. It's also very quiet. Service: The gentleman at the front desk during check-in was incredibly enthusiastic and meticulously explained everything. We also received an Interlaken City Card, which offers free public transport. Another lady was also very welcoming. One day later, a male staff member wasn't quite as understanding, but he still provided the necessary service, so it wasn't a big deal. It seemed like most of the hotel guests were Asian."

"Breakfast was so variety. Many choices of food, I really love it!! Eventhough the shower zone is so small (you cant even turn around), but the bed is comfy. Services are perfect (both cleaning service and also reception staffs). No airconditioner but fan privided."

"Stayed at twin deluxe room which is newly renovated and on the higher floors. Chose this specific twin room because of its size. Pros: 1. Hotel staff were friendly both at reception and breakfast 2. Rooms were fairly large and modern, views were incredibly (ask for mountain facing room) 3. They will give you an Interlaken guest card. 4. Location is about 7-10 mins walk from Interlaken West Station and surrounded by high-end shops. 5. There's free self-service coffee and tea making area at one of the floors and its helpful if you have a jug/bottle to fill cold/hot water Cons: 1. Same breakfast everyday and it lacked variety 2. No kettle nor cups to make hot drinks (notice this is the case with hotels in Switzerland 3. TV channels were mostly in German language"

"Spacious room, delicious breakfast, convenient location near Interlaken West train station….they also provide complementary bottled water and fruits for hotel guests…..highly recommended"

"The hotel is just a few minutes' walk from the bus station. Our room was on the first floor with a small balcony. It rained quite a bit during our stay, but luckily the room had a dehumidifier, so our clothes dried quickly."

"Friendly staffs especially the lady serving breakfast and coffee, great location, big and clean room, upgraded our 2 single room to a 2 double room, really nice gesture. I had to leave 6am for a day trip to Jungfraujoch and was given a packed breakfast, really really appreciated the good effort. Keep it up !"

"Hotel Krebs is very conveniently located, just about a 3-minute walk from the train station, making it extremely easy to reach even with luggage. This was another lovely stay at Hotel Krebs, and it felt great to return once again. The staff were as kind and welcoming as ever, with consistently warm hospitality that made the stay very comfortable and familiar. Guests staying at the hotel receive a 10% discount at the hotel’s restaurant, which is also a well-known and popular restaurant among locals. The food quality and atmosphere make it well worth dining there. In addition, the hotel offers discounts on various activities in Interlaken, which is a nice benefit for travelers planning to explore the area."

"Location The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region. Room The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel. Staff / Reception At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication. Breakfast The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel. • There was no declaration or allergen labeling for the food. • The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods. On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture. Overall Impression Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel."

"We booked a room with shared toilet but paid more to changed to a room with private toilet. The room is excellent because we got the view of the mountains everyday. Was contemplating to stay between Interlaken Ost or Interlaken West, but i was travelling with an elderly so this is the best option. Interlaken OST station is a v good transport base for most places in Switzerland. Interlaken West is convenient too but u'd need to take a short bus ride down to the main station. There's alot of buses that are relatively frequent. However as my mother cant walk far, this is the best coz it is very walkable to the train station. There is a lift to all the floors and luggage storage is available. Our included Breakfast is good (meat, cheese, bread, eggs, yoghurt, conflakes, tea, coffee, etc). There's a dinner set menu (need to pay of course) tt changes every night. The food is food and is relatively cheaper if u have the set meal of the day. Would stay here again. There's a big Coop opposite also. However if u'd like more shopping... Interlaken West has more shops but they usually close abt 7pm. There's dinner places there that closes abt 11pm. If you're thinking if where to stay, i think if u have an elderly that cant walk much, Interlaken Ost."