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"One of the most satisfactory hotels in Xinjiang, the room is relatively large, the overall feeling is very transparent, and the hygiene is quite good. The hotel is located in the new urban area, and the overall layout is quite comfortable. Warm porridge at night: There are not many things, but it is just right for simple meals at night, suitable for babies who don't want to go out for food at night after a long journey. There is a Hotan rose pilaf near the hotel, which is within walking distance, and the lamb kebabs taste great. The only drawback is that the water pressure of the hotel is unstable at night, and the bath water is sometimes cold and sometimes hot, which is unexpected."

"A really nice B&B! **Amenities**: The room was fully equipped with air conditioning, underfloor heating, a wet/dry separated bathroom, and a large balcony perfect for tea and relaxing. **Environment**: It's very close to the new Sayram Lake Tourist Center, just a traffic light away by car, takes only a few minutes. After verifying your ID (provided you've bought tickets in advance), you can enter. Turning right takes you counter-clockwise around the lake, and turning left takes you clockwise. **Service**: There's a dedicated butler providing one-on-one service. Whatever you need, just message them on WeChat and they respond very quickly."

"First off, I was quite happy with the room location they assigned me at check-in. The hotel's location is convenient; the scenic area's self-drive entrance is right downstairs, and the room has a great view. However, at 12 AM on the night I checked in, four people in the adjacent room were playing cards and chatting extremely loudly. I could clearly hear every card played and the loud laughter of several women from my room, making it impossible to sleep. The poor soundproofing is mainly because the hotel room type has been modified; there's a sealed-off door in the wall between the two rooms. This door provides very poor sound insulation and definitely can't compare to a solid wall. I especially want to complain about the hotel's front desk. I called them twice to send someone to handle the situation, but no one did, and I would have known if they had, since I could hear everything next door. Eventually, I went down to the front desk in the early hours of the morning to confront them and demand they address it. Only then did the front desk speak to the people next door. Poor service, to say the least."

"A truly novel experience! While 2,000+ (RMB) felt a bit pricey, the feeling of salvation upon entering the warm room after freezing in the dark was priceless. The room had underfloor heating, and the air conditioning worked perfectly. Even with outside temperatures in the low teens at night, I could shower and walk around the room without clothes and not feel cold. The only minor downside is that the electric water heater only provides hot water for about 15 minutes, but it's enough if you shower quickly. The hotel isn't directly inside the scenic area; you need to exit the East Gate and walk a bit. However, you get an unobstructed, direct view of Sayram Lake, which is stunning. You can also see the starry sky at night. If you're driving, you check in at the front desk, and then a shuttle will help with your luggage. Xiao Mu (a staff member) was very helpful. Just a few small suggestions: for such an expensive hotel, I hope the details could be more refined. The tissues in the room were of very poor quality and difficult to use. For the toilet, at least provide disinfectant wipes or disposable toilet seat covers. Also, there were too few trash cans in the room; it was inconvenient to walk around the circular room just to throw something away."

"This experience truly exceeded my expectations; overall, it was incredibly pleasant, and I have to give it a full five-star rating! From the initial booking communication to the actual on-site experience, the entire process was smooth and hassle-free. There were no hidden issues, and the attention to service details was superb, making everything feel very genuine and reliable. The staff's service attitude was exceptionally gentle and patient, treating guests with warmth and courtesy. Their response time was incredibly fast, and they meticulously answered any questions, providing thoughtful and thorough service throughout. They were never perfunctory, which made us feel truly valued. The overall environment was clean and tidy, meticulously maintained, and the hygiene was excellent. Every corner was spotless and bright, with no strange odors or dirty spots. The atmosphere was quiet, comfortable, clean, and airy, making one feel instantly relaxed and at ease upon entering. Overall, the value for money is outstanding. Compared to similar experiences, whether it's the quality of service, the environmental conditions, or the overall experience, it far exceeded expectations and was absolutely worth every penny. The entire process offered an excellent experience, professional yet attentive, with no disappointments whatsoever. I am extremely satisfied. I sincerely recommend this to everyone; it was a truly perfect experience! I've already saved it as a favorite and will definitely choose it again if needed in the future, and I'll also recommend it to my friends. It's a reliable choice!"

"We booked the guest rooms, which are actually a “盲盒” concept where you get whichever room is available upon check-in. Luckily, we were upgraded to wooden cabins with two rooms each. Since I booked 3 rooms, they arranged 2 wooden cabins for us. Each cabin came with two independent bedrooms with attached bathrooms, plus a shared living room. We absolutely loved it because we could gather and spend time together in the living room. We even had steamboat there one evening, which made the stay feel extra cozy, lovely, and convenient. There was also a huge open area in front of the cabins, but unfortunately the wind during our stay was too strong for us to sit outside. In the evening, sheep were grazing right outside our unit. On good weather days, you can even see Sayram Lake and the snow mountains directly from the cabin, which was really beautiful. The cabins are spread across a large area, so you do need to walk to your unit, but the pathways are properly paved and easy to walk on. Our cabin was about 200m from the car park. Special shoutout to the staff, Hemu and Dan Ni Er, who were extremely helpful. They used their small transport buggy to help move our luggage during check-in and check-out. Since we were travelling with elderly family members who had difficulty walking, they also kindly gave them rides to and from the cabin, which we truly appreciated. Highly recommended for those looking for a different and more memorable experience compared to a normal hotel stay."

"To be honest, the hotel facilities are very good, but the breakfast is very poor. I don't know who designed the TV wall in the room. It's so ugly. When the sliding doors on both sides are closed, the TV is completely blocked. When you open it, you have to walk sideways from the living room to the bedroom; when you insert the room card, the curtains will automatically close. When you calm down, the toilet suddenly says: Welcome to use the Xiaoai toilet. For these problems, I suggest the boss to bring the management team to experience it in person. It cost so much money to repair it, don't be fooled by the contractor like this. I especially praise Manager Ai and Zhang Ning at the front desk. They are very enthusiastic to guests and try their best to solve these small problems of inadequate facilities."