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"Upon entering the first room, there was a pungent smell that my mother absolutely couldn't stand, so she requested a room change. After leaving the room, we saw two other rooms being cleaned, and they also had that strong odor. Afterward, a friendly front desk staff member showed us two more rooms; one had the smell, and the other didn't. Even though we had already partially used the original room, the front desk was very accommodating and switched our room, which was excellent service. The swimming pool was just okay, and the restrooms were decent, but the locker room's disinfected shoe cabinets also had a foul smell, making us hesitant to wear the provided slippers. The hotel rooms are visibly old. In the room before we switched, the wallpaper and cabinet doors were noticeably worn and tattered, and there were no tissues on the desk. The new room was a bit better. In the original room, even with the AC set to 16 degrees, it was only cool, not cold at all, but the air conditioning in the new room was much stronger. The cookies given by the front desk were quite tasty. This hotel is not in the old town; it seems to be in a newer area. To go to the old town for food and sightseeing, you have to cross a bridge every time, so those who mind should consider this carefully."

"An unexpectedly delightful choice! ✨ The Chunmuyuan Dinosaur Hotel in Heyuan truly brings fairy tales to life. From the moment we stepped into this dinosaur park, our whole family entered an immersive world of fun.🌿 Outdoor Fun Overload: Every photo here looks like it's straight out of a whimsical forest. My child ran wild on the grass, and I, as a mom, finally got to indulge in my photography obsession, snapping away happily! 📸💦 Family Water Play Paradise: The mosaic-tiled, volcano-shaped fountain is incredibly well-designed! With gurgling water and swaying palm trees, it's a cool and refreshing haven for splashing around in the summer – definitely the perfect spot to beat the heat. 🌴🦕 Themed Rooms with Impeccable Details: The 'Dino Overlord Room' features a soft-padded headboard shaped like an adorable dinosaur, complemented by warm orange forest murals. It feels like sleeping in the Jurassic world, full of both security and childlike wonder.🧶 Indoor Art Surprise: The giant knitted Triceratops in the lobby is an absolute work of art! Its colorful, woven texture is warm and soothing. The kids were mesmerized by it, and even the adults couldn't resist taking photos. The entire space exudes a soft, fairytale-like ambiance. 🥙 Town's Specialty Dining: A hidden gem with Thai cuisine, BBQ, and even a late-night eatery. The food quality is truly excellent, the service is attentive, and the attention to detail is superb. I'm already planning another visit this summer."

"My stay at the Four Points by Sheraton Heyuan Bavarian Village Resort was incredibly pleasant. The front desk staff were exceptionally warm and helpful, making the check-in process very smooth. They patiently assisted with all my questions, demonstrating a truly human-centered service approach. The hotel facilities are well-maintained, and the room was clean and comfortable. The resort's environment is also very relaxing. It's the perfect escape from the city bustle for a relaxing vacation. I felt completely at ease during my stay and will definitely choose this hotel again next time. I highly recommend it to anyone looking for a resort getaway."

"The stay was not very pleasant. I asked the hotel to send more water. I said no to the pillow. It takes Trip.com coordination. The view room has no view at all. The outside is a green pond and the same view as the village in the city. If I know that it is such a view, I will book a common room. In addition to powder, there is almost no hot food, not even juice, milk is seriously mixed with water, no milk smell. I have to verify the paper meal ticket, which is too backward. The hotel can go upstairs directly without swiping the card. The takeaway staff who are not in the hotel can enter and exit casually, and there is no safety guarantee. The only good thing is to give a small plate of fruit every day, and the front desk gave the children a small snack when they checked in. Warm winter drinks • Cold Cuisine Tea [Choose one of two drinks]: I didn't enjoy it, and the hotel didn't mention it. Welcome fruit: Fruits are delivered daily"

"I like the hotel that I will recommend. New, brand hotel, good management, good value for money, clean, large and comfortable rooms, I don’t want to soak in the hot springs, so I didn’t pick a room with a hot spring package, but I only bought a 1-person package for 40. The beauty at the front desk is warm and courteous, with a smile on her face. The lobby registration counter also has a prominent tableboard for guests to put some small items when checking in. The room is large, clean, comfortable bedding, there is enough place to hang clothes, dry and wet separation, shower room is big enough, breakfast room is big, food can be, This is the brand, design, management office can give guests, compared with some 3-star new hotels, laundry room, lobby drinks supply, etc., it is still much higher. The parking lot and charging village are also in front of the hotel, which is super good for self-driving. Please continue to work hard to maintain and maintain, I will come again in the future 😊"

"Stayed at the Palm Tree Hotel with my kids, and overall, it was a great experience! The hotel's location is excellent, very close to Legoland and the bonfire party area for the evenings. Our butler, Kiki, provided great service and was always quick to answer any questions. We did have a minor issue during our stay – the toothbrushes in the room shed bristles – but everything else was fantastic."

"Awesome hotel in Heyuan City! The location is excellent, one-stop shopping is done. The room is clean and comfortable, the layout is reasonable, the lavender fragrance is elegant and pleasant, and the living is particularly comfortable. The service is intimate and meticulous, professional and temperature, and the experience is excellent. The breakfast is rich in variety, delicious, varied in choice, and very satisfying. The comprehensive experience is impeccable, the price/performance ratio and comfort are double online, it is worth staying repeatedly, I really recommend it to everyone ～"

"The day before our departure, the housekeeper proactively contacted us to discuss every detail. For our two adults and two children, the housekeeper arranged the room and bedding to our exacting specifications. A special thank you to our housekeepers, Xiao Feng and Xiao Xu, for their attentive service. During our stay, all reasonable requests were met with responsiveness. The hotel's public areas, while small, are exquisite. The pool is clean, and I particularly enjoyed the Japanese-style hot springs, with smooth, warm water. Best of all, the mornings and evenings are less crowded and especially comfortable. The public areas feel like a private garden. The breakfast was also plentiful and we devoured it all. The complimentary Spring Bathing Town also offers a wealth of activities, especially the kayaking, which was a delight. The hotel's design offers a changing landscape, and I spent a truly relaxing weekend."

"The location is very good, close to Hakka Park, where I saw the statue of Sun Yat-sen. In addition, there are plenty of charging piles, and charging is fast, which is really convenient. The service is good and the hotel is clean. In short, I am very satisfied with this stay."

"The courtyard duplex we stayed in was quite clean and tidy. Our housekeeper, Xiao Ou, was very patient, giving us directions, providing complimentary fruit and supplies. The town itself had great scenery and fresh air, and there were many activities to do, making it suitable for family trips. I would definitely come again if I have the chance! 😊"