SStevenChong85Guests: 2 adults, 1 child (6 years old)
Room type: King Bed (Double Bed)
---
⭐ Location: Absolutely Perfect
The hotel is right next to Nanjing Road Pedestrian Street. M&M's, LEGO, and the Bund are just a short walk away.
It's incredibly convenient for dining, shopping, and taking the subway.
The area downstairs is lively, but we didn't find it noisy. However, if you're sensitive to noise, I recommend asking the hotel for a higher floor room in advance (their highest is the 6th floor).
⭐ Room: Small, but Clean
The room isn't very large. After placing two suitcases and a stroller, it was pretty difficult to move around.
One unique feature: the sink isn't inside the bathroom; it's right by the entrance on the right. If this bothers you, you might want to reconsider.
We specifically asked the hotel staff, and if you want a larger room, they suggest the family room. The main differences are the location within the hotel and the size of the desk.
If you're traveling with kids, I honestly recommend booking a family room directly.
As for cleanliness, it was impeccable:
· Towels were replaced daily, and they were the individually packaged, disposable kind.
· A cleaner came to tidy up every day.
· Water bottles were replenished daily.
The hot water and air conditioning worked perfectly, no issues at all.
⭐ Service: Truly Worth Mentioning
This was the most surprising aspect of our entire stay.
We don't have Chinese phone numbers, and initially, we were worried about ordering food delivery or making purchases.
However, the hotel staff were incredibly proactive in helping us. Not only was their attitude excellent, but they genuinely solved our problems:
· Helped with food delivery: They used their own phones to order meals for us directly.
· Helped buy a suitcase: On one occasion, we needed to buy a suitcase, and a supervisor named Ruan (阮) even used his personal account to order it for us.
This level of service goes beyond ”basic courtesy”; they were truly dedicated to helping guests. We arrived at the hotel past 1 AM, and the front desk quickly processed our check-in without any issues, even though we were using passports.
Luggage storage was also smooth: On the day we went to Wuzhen, we left our large suitcases in the lobby. They tagged them, and we simply picked them up upon our return.
There are many surveillance cameras throughout the hotel, making it feel quite secure.
⭐ Value for Money: No Breakfast, No Restaurant, but Location and Service Made Up for It
This hotel doesn't offer breakfast or have a restaurant. While there are many dining options downstairs, the hotel itself doesn't provide breakfast.
Considering the price, the location, and this level of service, it was very reasonable, even exceeding our expectations.
---
✅ In Summary
If you want to stay near Nanjing Road and can accept a slightly smaller room, this hotel is definitely worth considering.
Especially if you're traveling with children and don't have a Chinese phone number, their service will give you great peace of mind.
However, for family trips, I recommend booking a family room directly.
Εμφάνιση περισσότερων