Ξενοδοχεία με Airport Shuttle σε Βουδαπέστη

"1. Room not prepared We arrived at the hotel around 8:00 PM with my wife and children. One of the two rooms we had booked, meant for three people, had not been prepared for the third guest: no bed made up, no pillow, no sheets, and no towel. I reported this to the receptionist on duty, who assured me it would be taken care of while we were out. When we returned around 11:30 PM, nothing had been done. The receptionist on duty at that time explained that because the reservation had been made that same morning through a booking site, the room could not be prepared accordingly. I understand the logistical constraint this may have caused, but I believe that once a hotel accepts a reservation for three people, regardless of the time it was made, it should be able to honor it under the conditions advertised. I therefore had to make the bed myself at 11:30 PM, after requesting the sheets, pillow, and towels from reception. 2. Reception attitude at the garage entrance Upon our arrival around 8:30 PM, I approached the garage door, which would not open. When I asked the receptionist where the call button was located, she replied in a somewhat condescending tone that it was a ”little magic button” right next to the door — in front of my children. In reality, the button was completely hidden by a car parked along the wall, making it impossible to call reception from that spot. I had to double-park on the street and go directly to the front desk instead. I had to stay in numerous hotels.establishments, I remain attentive to service quality. This is why this type of attitude, in a 4-star hotel recently recognized with an award, was particularly surprising to me."

"Unlike a four-star hotel, the three-star hotels are barely priced. There is no separate lobby in the entrance, the breakfast area is a small table, there is a damp smell in the bathroom, there is no central air conditioning, only small indoor air conditioning. Even the first air conditioner could not be used on the first night. There was no remote control, it was a power failure, and it was repaired the next day. Ctrip later coordinated my appeal. If there are certain requirements for quality, it is recommended not to order this so-called ”four-star” hotel, because it is really not a four-star, basically the standard of the guest house."

"Our stay at this hotel was truly exceptional. The location is absolutely incredible !!! Just step outside, and you’re already in the heart of the city, surrounded by its most iconic landmarks. The service exceeded all expectations! We were warmly welcomed and even offered early check-in, which was a wonderful surprise. The breakfast was delicious, with a great variety of options, and the coffee was really good . Every detail made us feel genuinely cared for- we would return without hesitation!"

"Location: About a 10-minute walk from the train station, but the whole area felt a bit run-down and deserted. If you're walking late at night, you might want to be careful. Cleanliness: For the price, I think it was acceptable. As a brief layover spot, it served its purpose well. The bathroom facilities were decent too. I honestly didn't find the carpet stains that many reviews mentioned to be a big issue. Room: The 15 square meter room was a little more spacious than I expected. I was able to open both my 28-inch and 20-inch suitcases. Breakfast: Very, very mediocre... However, it's located right off a highway, and the area is quite desolate with no restaurants or cafes nearby. There's an Aldi supermarket about a 10-minute walk away where you can pick up some food. Overall, for a layover stop when traveling by train, I'd say it offers decent value for money."

"This was my first time staying at this hotel. The location is excellent, just steps from the food street, with Chinese and Western restaurants nearby, including a Michelin-starred restaurant. Various attractions are also within walking distance. The hotel was newly renovated in 2022, and all the facilities are very good. The rooms are spacious, and the front desk staff are very warm and friendly—I would have given them full marks for service! However, on my last day at breakfast, I got burned by the food tongs. The tongs were extremely hot and placed on the food plate (I guess the tongs and food had just been taken out of the oven). This shouldn't happen in a five-star hotel."

"The room was clean, and overall, the place was good. The receptionist was also very nice and welcoming, he greeted me with a smile, which was a lovely touch. However, on the night I stayed, I could hear noise from the neighboring room throughout the night. Also, the location is quite far from the city center."

"The staff was very friendly and always ready to help. The room was comfortable and well-appointed, with good soundproofing and a large, comfortable bed. Breakfast, while repetitive every day, was very good and offered a good selection. The location was very convenient—the metro was a 5-minute walk away. I'll definitely stay at this hotel again."

"I booked two nights here in different room. One is bigger and another is smaller, not much difference. Everything is great! Very convenient, beautiful design, nice services…I might probably come back!"