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Δημοσίευση21 Ιούλ. 2026|Deluxe Loft Twin
phun Pitt khuanWe had a very pleasant stay at Aloft Surabaya Pakuwon. The hotel is new, modern, and very well maintained, with clean rooms and excellent facilities. The bed was very comfortable, which made for a great night's sleep.
The buffet breakfast offered a good variety of food. A special thank you to Mr. Arul, who was exceptionally friendly, attentive, and helpful throughout our stay. His warm hospitality made our experience even more enjoyable.
The 24-hour gym is a great bonus for guests who like to work out at any time of the day.
One thing to note is the location. The hotel is next to Pakuwon City Mall, which is different from Pakuwon Mall. If your main destination is Pakuwon Mall, expect about a 40-minute Grab ride depending on traffic.
Overall, we had a great experience at Aloft Surabaya. The comfortable rooms, excellent service, and modern facilities make it a hotel I would happily recommend and stay at again.
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Τιμή ανά διανυκτέρευση από:40 €
Δημοσίευση13 Ιούλ. 2026
-nana-7My favorite part about this hotel is the breakfast; the restaurant staff are incredibly welcoming. I choose this hotel every time I visit, and the mall downstairs is super convenient. Everyone at the hotel is just wonderful!
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Τιμή ανά διανυκτέρευση από:62 €
Δημοσίευση13 Απρ. 2026
tiramita
the room is really comfy, the breakfast was great, but i hape there’s another option for the savory one, especially the western food. the coffee was really good even though it came from a coffee machine, i got a 7th floor room and the night view was great, also really close to Graha Pena, there are a plenty options of food there, so if you’re hungry at night, just walk for 15-20 minutes and you’re arrived
for me the location was great, near to airport and some of bus offices, but in front of it was a train track, so even at night it kinda noisy, the room isn’t a soundproof room, i can hear a lot of noises from the room besides me
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Τιμή ανά διανυκτέρευση από:27 €
Δημοσίευση6 Ιούν. 2026
Guest UserStayed for one night during a layover. Overall, it was good. It's rare to find a hotel where you're not bothered by street noise downstairs. The only downside is the restaurant food is terrible and there's nothing else around. My advice is to eat before you arrive.
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Τιμή ανά διανυκτέρευση από:30 €
Δημοσίευση24 Νοέμ. 2025|Junior Suite Historical King
AYP91I requested a non-smoking room, but I could smell strong cigarette smoke every night, which disturbed my sleep. The air conditioner was also not cold, and I couldn’t adjust the temperature because the remote control was broken. No floor mat was provided, and the hotel itself feels quite old and in need of upgrades. My transportation keep registering every time I went out. Overall, the best thing about this hotel is its strategic location. It’s easy to access restaurants, malls, and several attractions within walking distance. The staffs also very friendly. To repeat again? I don’t think so. Better to find another best place to stay for you to have a memorable nights in Surabaya 🙌🏼..
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Τιμή ανά διανυκτέρευση από:17 €
Δημοσίευση16 Απρ. 2026
Guest User
Excellent value for money! I stayed in Surabaya for over 10 days and tried several hotels, and this one truly stands out for its breakfast quality. They offer a wide variety of fruits, various local desserts (though I didn't quite dare to try them), and even ice cream. What I particularly loved, though, was the daily availability of hot ginger and hot cinnamon tea.
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Τιμή ανά διανυκτέρευση από:22 €
Δημοσίευση28 Ιαν. 2025|Deluxe Twin Room
Guest UserKamar luas makanan lumayan harga selalu murah walaupun lg high season
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Τιμή ανά διανυκτέρευση από:18 €
Δημοσίευση27 Μάρ. 2026
Guest User
Our stay here was really great; the staff throughout the property were very, very friendly and helpful. Good location, a varied selection of delicious breakfasts. Comfortable rooms, including a pool and spa. If we ever come back here, we’ll definitely stay here again.
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Τιμή ανά διανυκτέρευση από:23 €
Δημοσίευση8 Απρ. 2026
Guest User
Very good hotel. The service and staff are some of the best i have seen so far. The taste of the food included in the breakfast is very good to. Rooms are clean and the housekeeping doesnt mess with your stuff when your not there.
The only stuff i can think of this hotel could improve on is stuff others mentioned before already:
Very loud traffic,some of the drivers think they are valentino rossi.. so some more soundproofing would be recommended. The airconditioning is ok in deluxe premiere and higher rooms,i booked a deluxe double wich ment me and my girl were being cooked alive but the staff upgraded our room to deluxe premiere for free wich was absolutely very nice of them. The water pressure is ok but could be a little higher. And the food despite tasting very good is being held warm on electri hotplates but they need to set these to a higher temperature for some of the food so that its still warm after it has left the kitchen.
Final verdict: 4.5 stars out of 5 and would recommend this hotel to others but as foreigner who struggles with indonesian temperatures i recommend you book a deluxe premiere or better room.
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Τιμή ανά διανυκτέρευση από:20 €
Δημοσίευση24 Νοέμ. 2025
Anonymous User
Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%.
My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished.
I feel that the staff put on a brave face and they are professional in their duties.
Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it.
If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!!
The owners need to reinvest!!
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Τιμή ανά διανυκτέρευση από:14 €