Βρείτε ξενοδοχεία 5-Star στην πόλη Μακάου

"Knowing this hotel was a bit far from the main attractions, we planned to spend most of our time relaxing at the hotel. We initially wanted to go for a swim right after checking in, but at 3 PM check-in, we were informed that it would take another two hours to clean the room. The front desk gave us our room cards and an extended 1-hour late check-out. During this time, we explored the hotel's mall; there's a Yata supermarket on the second floor that helped us pass the time. The pool area includes an indoor pool, an outdoor pool, and a jacuzzi, which I thought was great. We had dinner at one of the hotel's restaurants. The food quality was decent, but the service was poor. Dishes were served very slowly; one guest waited an hour for their food, and the staff didn't apologize or actively follow up. The room was spacious and, apart from some stains in the shower area, was very clean overall. Our room offered a garden view. The mini-bar drinks in the room were complimentary. Breakfast at 'The Buffet' offered a wide variety of choices, and the food quality was above average. Overall, I was very satisfied."

"Where Every Detail Felt Like Home. From the moment I stepped into Artyzen Grand Lapa, I felt a warm and inviting atmosphere. At check-in, I was greeted with the words, “We have been waiting for you,” which immediately made me feel special. Soon after, a beautiful bouquet of flowers with birthday wishes appeared—sent by my loved ones through the hotel, which was a wonderful surprise. The hotel kindly upgraded my room and offered a late check-out, and I also received a welcome fruit platter. The following day, the staff delivered the most delicious blueberry cheesecake, which was such a thoughtful gesture. The service throughout my stay was immaculate. I would especially like to thank Edgar and Maree for their assistance with booking my birthday dinner and helping me plan my sightseeing schedule. The room was lovely, with an exceptionally comfortable bed—I especially enjoyed the pillow menu. Coffee was great, everything worked perfectly, and I loved the strong shower and high-quality bathroom amenities. Breakfast was outstanding, with a wide variety of delicious options. The spa and swimming pool facilities were also amazing. Overall, the staff were consistently friendly, attentive, and welcoming. Thank you for creating such a memorable and wonderful birthday experience for me."

"First time staying at this hotel, and it was quite comfortable. It's conveniently located whether you're heading further into Taipa (it's actually right at the border between Taipa and the Peninsula, just across a bridge) or exploring the Macau Peninsula. On arrival day, it's better to take a public bus to the hotel rather than the hotel shuttle, as missing one means waiting almost an hour. Also, on check-out day, you can get a free shuttle to the Border Gate by showing your room key card holder, according to their schedule. The hotel's room service food was also good and tasty."

"The hotel is quite grand and the rooms are very spacious, though a bit old-fashioned. There was a faint 'ding-dong' sound occasionally at night, so the soundproofing could be better. The service was excellent; the front desk staff were very welcoming and my luggage was delivered right to my room door. The shuttle service was great, running every few minutes, very convenient! Recommended."