Βρείτε ξενοδοχεία 5-Star στην πόλη Κάιρο

"The environment is decent, and the lobby service is okay. There was a security guard with a gun, and everyone's service attitude was very enthusiastic. Breakfast was very average, everything was sickly sweet, and there was no meat dish, just a very unappetizing sausage slice. The hotel is located about 30 meters down a small street next to a green park. I'd say the location is just so-so. There are often young hoodlum-like people in that park, and there are many shops next to this green park: McDonald's, Orange, a convenience store, banks, clothing stores, etc. The bed in the room was huge, the carpet was a bit dirty, and the facilities looked rather old. The housekeeping staff had a great attitude. To get into the room, you had to insert the key card and immediately pull it out. The quality of the card or the card reader was quite poor; I was stuck outside the door several times and had to call housekeeping to let me in. Then, one day, this broken card stopped working twice in a single day, forcing me to go to the lobby twice to get new ones!!! I tipped the cleaning staff 50 EGP, and they did an excellent job! They also fulfilled my request for extra water bottles!!! However, one day, I only had one towel in my room??? I have no idea what happened!!"

"Right by the Nile, with great views of the river from the room. It feels very secure, with two checkpoints to enter and exit, and you even need to swipe your card after getting off the elevator to go to your room. Breakfast was good, a typical 'Western' breakfast, which makes sense as most guests are European. The staff are also very friendly. The room was clean, not huge, but very well-appointed."

"I recently had the pleasure of staying in Cairo and the experience was nothing short of exceptional. From the moment I arrived, the level of hospitality was truly world class. The staff were incredibly attentive, professional, and warm, always going above and beyond to ensure every detail of the stay was perfect. The hotel itself is absolutely stunning. The interiors are elegant and beautifully designed, blending modern luxury with subtle touches of Egyptian character. What truly sets this hotel apart is the attention to detail. If you are looking for a luxurious and memorable stay in Cairo, this hotel delivers on every level. I would return without hesitation and highly recommend it to anyone visiting the city who appreciates comfort, elegance, and exceptional service."

"I was upgraded to a suite this time, which is definitely a plus. The hotel's main draw is its safety and expansive grounds; the gardens on a hillside are a rare green oasis in Cairo's often dusty environment. However, the hotel is undeniably old, and the facilities are quite dated. In the suite, one of the wall-mounted AC remote controls had its casing fall off. The breakfast selection was also limited. On the other hand, the hotel's decor, with its sculptures and murals, exudes a strong artistic vibe."

"Excellent hotel! The room was very comfortable, and the breakfast (you could choose from two restaurants) offered a great variety of dishes. I particularly enjoyed the oriental restaurant on the hotel grounds. The service was top-notch: the quality, the staff's professionalism, and the overall service were all outstanding, making me want to come back again! I highly recommend this hotel!"

"I had very bad experience in this hotel and will never stay in the future again. I booked for double room however when I came and checked in and went up to the room , I was surprised that the room has two single beds . Called the reception and informed him but he said that the tour operator did not inform them that I have double occupancy and needs king size bed . They did not have king size bed available so we stayed in this room however , the AC was so noisy to the extend that you can not hear each other when you talk inside the room . I asked them to change the room and they gave me another one but the AC was also extremely loud - I understood after asking few questions that almost all rooms in the hotel are having loud noisy sound .  Next day they changed my room to double room with king size bed and I told them clearly that I need a room with good AC . I moved to the room and I was shocked that the the sound was fine but the AC was not cooling , the temperature in the room was not going below 26 degree. I told the recipient to send the engineering team and they tried to fix it but the problem was the same . No one did any courtesy call to check and I did not tell the Front office team about the problem as I lost all hopes that they will fix it . Stuff are generally not smiling , FO team are very dry and arrogant except for Mostapha , FB team are not smiling at all and they have stiff body language except for one lady in the lobby coffee who is very so cheerful ( morning duty )Muhammad and Amir from the sport bar are amazing and true hoteliers - they know how to talk to guests and they are very pleasant and always smiling - they are really professional. Muhammad from bell desk is just amazing and nice person . Yousef from laundry is a true hotelier who went extra mile and beyond his scope of work when he had to stay late after the closing hours of the laundry when I called him at 9:55pm asking him that I need one shirt urgent  to be pressed as all my shirts are wrinkled in the bag. He helped me to do it and had to stay late - he should be eligible for employee of the month . I am not able to write many details here but I did not have a pleasant experience. Very important point that the feeling that you get to once you enter the hotel from the main entrance of the street that you are entering a military base from the amount of security level they have which I am fine with it but what I do not accept that when I came with uber and it happened few times - those security officers stopping the cars do not have the right to waste the time of the guests when we have to listen to thier personal stories after stoping the car and the guest inside it - it’s absolutely un acceptable and does not reflect a professional image for the hotel - those security officers must be trained to make sure that when uber car or any car enters the hotel with the guest , they should inspect the car and take copies of the drivers licenses instantly and swiftly - not to keep the car waiting for long time until they finish their story . This is irrespecful for the timing and we should pay a good attention to timing and train our staff how to respect it.  The housekeeping attendant forgot the dirty duster on the side table when she cleaned the room ."

"The hotel lobby is very luxurious, but the rooms feel a bit outdated. The Nile view is beautiful. What I really couldn't stand about this hotel was the creaking noise at night, either from the pipes or the elevator (my room was very close to it), which made it incredibly hard to fall asleep. Everything else was fine."

"The staff's service attitude was excellent. I accidentally left a ring behind when checking out, and I honestly thought I'd never see it again, especially being in a foreign country. But the hotel staff handled it incredibly fast. The front desk lady was also super warm and lovely. When I went to pick it up, the ring was in an envelope, and they even asked for my passport to verify my identity, which I thought was fantastic. The hotel also has a swimming pool, and I slept really well. The hot water supply was plentiful, and there's a bathtub. It would be perfect if you brought a disposable four-piece toiletries set when you come."