Ξενοδοχεία με Zhangjiajie National Forest Park, Zhangjiajie

Staff: they all were very friendly and helpful. They seem to make long hours. They were always there at breakfast (at 07.30h) and were still there after dinner (at 21h). Our host spoke decent English but not good enough to fully help us. Luckily, we used a translator to communicate back and forth which worked great. 5 stars for the staff!! Facility: didn't live up to our expectations. We had the basic room which was weirdly structured and didn't look as good as on the photos. We then got an upgrade, thanks to the staff, to a much nicer room. But even here the upkeep and quality was nothing close to what you expect from a 5 star hotel (or for the money you pay for a room). Examples: parts of the wall were painted in a different color, the door to the balcony had a small hole where insects could creep into, the matrass lay on the ground. The walls are very thin, so you hear lots of noise from outside. Breakfast was fairly basic. Decent enough to fill your stomach but not much too it. Location: super close to one of the entrances (a 4 min walk). From there shuttles are going to another location in the park. This worked very well. The village itself was (obviously) small and calm. There was a good coffee spot on walking distance (might not look like much but had great coffee). The scenery in and around the village is great. Beautiful mountains, some 'farm land' and seeing locals go about there business was nice. Conclusion: a bit disappointed on the quality for value ratio. Hopefully the staff doesn't get 'punished' for this review as this was definitely not their fault. They did everything to make it a pleasant stay for us

The location of this hotel is excellent, just a short walk from the entrance gate and close to a scenic creek, adding a natural, pleasant touch to the stay. There are many dining options within minutes, making it convenient for guests. The service is commendable, as the staff helps arrange itineraries and book tickets at no extra cost, even providing route explanations for tours. The breakfast is a standout feature, designed with international guests in mind. They offer an automated coffee machine, fresh fruit salad, a toaster, and other amenities, ensuring a satisfying and friendly experience to start the day.

The service of the front desk staff is excellent. They are friendly and helped me arrange the tours and get ticket for the amazing show. Room is spacious and clean. Breakfast is good. The restaurant is on the first floor and food is good. Remember, don't forget to watch the local minority's show, The Amazing Western Hunan! The hotel is very close to the theater.

We loved our stay at Eryatou Inn. The staff at the facility, especially 蔡蔡 （Tsai Tsai), are very welcoming and open to help you with any questions/concerns you have with your stay. Tsai Tsai went above and beyond - she helped us ship out a box, watched our belongings, taught us how to order waimai (take outs), and helped us order our train tickets to our next stop. The inn is at an excellent location - only 5min walk from the park East gate. Right outside the inn, there is a small night market, with lots of other restaurants/stalls and massage spots in the vicinity. Also, there’s no need to fret prior to the trip, because the ladies at the inn are ready to show you upon your arrival the best routes for the park. They have discounted prices for the park, Grand Canyon, Baofeng Lake, etc. Really wished we had known this prior to the trip!!! Will definitely miss this friendly spot and highly highly highly recommend to everyone for their stay at Wulingyuan!

Cleanliness: 5 Room cleaned daily, towels, shampoo, bath gel, bed sheets, replaced daily. Everything is so new and clean. Even the ash trays outside for smokers are replaced very often. Location: 5 They have free shuttle between hotel and 东门 (east entrance for 森林公园 between 6am(? Not very sure but i dont wake up that early) and 9pm (why would you stay out that late?) which is really convenient. Service: 5 One of the best services I've had. Really really friendly staff that will asks you if you want tea or coffee and even snacks (chicken feet or duck feet if they have😂) while you're just waiting around in the reception. Helps to book cab, plan itinerary, order food, almost anything you can think of. SOOO FRIENDLY. Literally made my trip as they are so friendly. English speakers need not worry as they have someone who can speak English, so rest assured. Amenities: 5 Washing machine, drier on the 6th floor. Has almost everything you need. 2 bottles of water daily (I had 4 in my room probably cause they noticed I drank alot of water?) Great impeccable service, and their receptionist is really cute 🤭. Smart rooms through usage of xiaodu. (Not sure if it works in english, never tried) If I ever visit Zhangjiajie again, this will definitely be my go-to hotel. Will definitely recommend Zhangjiajie and this hotel to my friends and family. 🤗

The location of the Hampton is ideal for entering the East Gate of Zhangjiajie National Park as it is only a 10 minute walk away. The housekeeper helped us purchase tickets to the Park from the hotel with a discount, as well as provided us with a map and explained an ideal route. We were very impressed as he took the time to communicate with us via a translator. The hotel has a diverse breakfast spread and provides free water, fruit, and ice creams as well as a free laundry service which was very useful. We would definitely recommend this hotel to anyone coming for the National Park, make sure to check out the night market on the same street!

Have you ever enter the hotel with luggage in a hot day and being presented with ice cream? I am really sorry that you didn’t. Here is the hotel where you can experience it. And not only this makes it best! The hotel is a bit far from the city center, but this town is tiny which makes tranquility here an advantage. We had a room with mountain view and balcony. The view were nice, the room were spacious and convenient with large bathroom, bathtube at the balcony (why not) and nice “Chinese” styled furniture. Every day they refreshed our water supply with two bottles of it. The owner or host were really nice and helpful. Although he didn’t speak English he made a great effort to help using translator. He booked for us most of the tickets to attractions, organized the transfer to the airport and helped us to plan the route inside parks. The breakfast has only one option, but the view from the terrace where it was served and the food itself were amazing. Highly recommended. Worth every penny and more.

This is the best hotel we have experienced in China! The hotel is beautiful, from you walk into the lobby, and the room itself. The bed is AMAZING, we even want to find the same mattress and bring home with us to Norway! The room was very smart with electric curtains, projector and speakers. The best thing about this hotel was the welcoming people and the service they provided! Especially 夏花(Xiahua) wich made our trip even unforgettable, thank you❤️ She helped us organize everything, transportation and the best places (routes) to visit. She also made us feel safe, answered our questions and communicated with us through out our trips. If we come back to Zhangjiajie, we will definetly stay here again.

Really great hotel! It’s a little bit difficult to find by yourself, because to enter die hotel you have to go through a store that looks like a travel agency, go to the elevator and press “13”. It’s a little bit confusing if you can’t read Chinese signs but the staff of the agency was really helpful and I was able to find it. The hotel room itself is really great, new design and very clean, it has everything that you can imagine. The hotel is right behind the railway station for Tianmen mountain, so it is a perfect location for visiting it. The friendly staff of the hotel even prepared some little gifts for me (it was mooncake festival time). If I will ever come back to Zhangjiajie, I will definitely book again! 😊

We are a family from Indonesia, a family of five people. We stayed in 2 rooms for two nights. The location was near TIAN SHAN MEN (Heavenly Gate) Cable way station in Zhangjiajie downtown. About 800-900m, a walking distance. If you prefer riding a taxi/Didi, the fare was about CNY 10 or less. The hotel was very clean, modern, well maintained. We felt like it was a new hotel. The front desk reception staffs were very friendly and helpful. We also appreciated the FREE pick up service from /and to the Zhangjiajie West station. The breakfast package was also very good. Good job QIAN hotel. LUAR BIASA!