Ξενοδοχεία με parking σε Bukhara Region, Uzbekistan

"I had to wait a long time to check in when I arrived, possibly because I booked that same evening and the hotel hadn't updated the order yet. I had booked a city view room, but was told the hotel's order was for a courtyard view, and that city view rooms were no longer available. The hotel offered to let me switch rooms the next day, but I decided against it as I didn't want to go through the hassle again. Later, the owner waived the laundry service fee for me. The next day, they asked for my passport again, saying they forgot to register it during check-in the day before. It really made me wonder what the front desk staff was doing during check-in that night. The owner, however, was quite polite and had a good attitude. The courtyard view room lacked privacy; I had to keep the curtains drawn all the time, which made it feel a bit claustrophobic. The room itself was mostly fine, but the bathroom's exhaust fan might be too close to the kitchen's range hood exhaust, as I could smell cooking fumes from breakfast in the bathroom in the mornings. Breakfast was just so-so. It started at 8 AM, and by a little after 9 AM, some dishes were almost gone. For example, there were only two fried eggs left, perhaps they weren't refilled promptly. While breakfast was filling, the variety and taste weren't as good as breakfasts at similarly priced hotels in China, so don't set your expectations too high. The figs, though, were good and sweet. Overall, it felt more like a guesthouse. If you're looking for more professional service and more facilities, a chain hotel would be a better fit. But if you're looking for value for money, it's sufficient for a quick stopover."

"The front desk staff were excellent, very patiently helping me choose a satisfactory room. Their English was fluent. The breakfast coffee was delicious, and there was a wide variety of food. The location was incredibly convenient. I'll definitely stay here again next time I'm in Bukhara, and I highly recommend it to friends."

"The hotel could be much better if they improved their service! Overall, it's pleasant with a nice design. Let's start with the pros: + Great location, with a bank nearby for currency exchange, a coffee shop across the street, two decent fast-food places, and a small supermarket next to the hotel selling nuts, dried fruits by weight, and tea (prices are generally like a market). Tourist attractions are only 100 rubles and about 5-7 minutes away by taxi. + Good breakfast with a wide selection, almost everything you could want, and tasty. + The room was clean. I can't comment on regular cleaning as I requested it at reception for a specific time, and they accommodated me. + The indoor/outdoor pool is clean, and there's nobody there in the morning. Cons: - After 12 PM, the pool gets crowded. Local guys were smoking right on the sun loungers, and no staff member said anything to them. - Upon check-in, the administrator gave me a room that didn't match my booking. I booked an upgraded room, but I was given a 'budget economy' room on the first floor with a view of a concrete wall and absolutely no natural light! (Photos attached). The administrator refused to give me another room for free, claiming they had no rooms. However, after I contacted Trip.com support, he miraculously found another room category for me without any extra charge! A woman before me had the same situation, so it seems they try to scam guests by initially giving them a bad room and then charging extra to upgrade to the one they should have had in the first place. It was a bit stressful, but the issue was resolved in the end. - The shower barely worked; you could only wash under the tap as there was absolutely no water pressure in the showerhead. - The air conditioning only worked on maximum power; it didn't work at all or would switch off on the lowest setting, which was inconvenient. Hotel management needs to control staff who are ruining the hotel's reputation by assigning rooms that don't match bookings, thus spoiling the mood of guests who paid to relax! I also recommend partial renovation or replacement of the plumbing. The hotel looks solid from the outside, but there are clear management shortcomings internally. Fix these issues, and it will significantly improve occupancy and the number of positive reviews! It's all in your hands! I've also included photos of the room I eventually received after the dispute."

"Good breakfast, and the rooftop terrace is a great idea. We spent late evenings there with our own wine and melon, with the whole kitchen at our disposal (glasses, corkscrew, tea, knives, and plates). I'd also like to highlight the excellent shower with good water pressure and the fresh room."

"The location is excellent, right by the Labi Hovuz pool. The area around it is very lively with many restaurants, and it's convenient to walk to the Trading Domes where there are lots of shopping opportunities. The staff are friendly, and there was even a very cute young boy who helped us with our luggage. You can't expect too much from the facilities given the old town's architecture; the room is a bit small. Personally, I'd suggest adding a shower curtain to the bathroom to prevent water from splashing onto the floor."

"Excellent stay experience. Jasmine Gevinch, the lovely lady at the front desk, helped me switch to a higher floor. Knowing I was traveling alone, she specially recommended the CHINOR restaurant, which is a local favorite with great value for money. When she learned about my habit of drinking a lot of water due to the hot weather, she had the staff send up 4 extra bottles of mineral water. Thumbs up for the attention to detail! Although the hotel is within walking distance of the old city, it's dustier because you pass by a construction site, so taking a taxi is more convenient. When using Yandex taxi, you need to set the pickup location to the hotel lobby level; otherwise, the car will automatically stop in the parking lot below. Joxongir, the concierge at the entrance, was super nice. He helped me carry my luggage from the front desk to the entrance and waited until my taxi arrived and the luggage was loaded before leaving. Despite the hot weather outside, he stayed to confirm the destination (the train station) with me and the driver before departing."

"The staff were friendly, and the rooms were fairly clean, but no slippers or conditioner were provided. The hotel is located in the old town, a 15-minute walk from attractions and slightly closer to good restaurants. Be aware that the roads are quite narrow with many turns and a lot of traffic, so drivers may need time to find their way; it is recommended to walk out a bit or hail a taxi from the main street."

"This is a brand-new hotel in Bukhara, and I was completely satisfied with everything. The bedding, bathroom, and shower were impeccably clean, and the bed was incredibly comfortable. For around $20 a night, the condition of the hotel made it excellent value for money. All the main tourist attractions are within a 10-15 minute walk. The breakfast offered a wide variety of options, and the fruit, in particular, was outstanding. Most importantly, the managers were exceptionally kind and made my stay very pleasant."

"The hotel is located north of Bukhara's Old City, with most attractions within walking distance. The Saffron Restaurant on the 3rd floor serves excellent food, especially the fried eggplant. However, the spa service was absolutely unacceptable. The therapist had an awful attitude and poor technique. Anytime we moved or were too tense during the massage, she would reprimand us with incredibly exaggerated, disgusted exclamations, completely ruining our day. On top of that, it didn't even provide the relaxation we sought. What's more, the time spent changing clothes was counted towards the massage duration, which would never happen in China. After writing a two-page complaint letter, the hotel offered a fruit platter as compensation and provided a written response stating that ”other guests in our tour group” were satisfied, implying the problem was ours. Yet, we were independent travelers who checked in alone, so the mention of a tour group was completely fabricated. Naturally, this was unacceptable. After a 30-minute standoff at the front desk, the final solution was a 30% discount, but then the fruit platter was withdrawn. As an incredibly arrogant hotel, I do not recommend staying here. They didn't even replenish toothpaste during daily cleanings. However, the rooftop restaurant is still recommended, with an average cost of around 200 CNY per person."

"The hotel's location is excellent; you can walk to all the main attractions. There are also plenty of restaurants nearby. Because it's set back a bit from the main street, it's very quiet at night. Since it's still relatively new, the interior is clean and well-maintained. Bathrobes were provided. The staff were very kind and helpful; they offered me cold water at reception when I came back in from the heat and even set up my next destination on Yandex Go for me. The breakfast had more than enough food. On my last day, as I was getting into the taxi, a staff member came out from reception, waved, and saw me off."