Ξενοδοχεία Pet friendly σε Occitanie, France

I had a wonderful stay at this hotel. The location is ideal, right in the heart of downtown Montpellier and close to the train station. The welcome was professional and pleasant. The room was well-equipped.

We arrived in the late evening (~10pm) and received a very good service! It was all clean and very good, we enjoyed it  They accept dogs for a 5€ fee The breakfast has many options (salty and sweet)

We had an excellent stay at Grand hotel. It is literally the very centre of the city which meant we could walk everywhere. In the square outside, there were sometimes events going on which we enjoyed watching from our room. We got a suite which had a beautiful bathroom. It was very clean and tidy.

The hotel is clean, conveniently located across the road from the beach. But the room does not have dark curtains, so we woke up at dawn. There is also noise from the road that runs between the hotel and the beach. Especially in the morning, when trucks pass and stop to unload. Breakfast is delicious (there is even smoked salmon).

The room was nice and clean. My main issue with the hotel is the misleading advertisement about offering a shuttle bus to and from the airport. It turns out that they don't provide a shuttle bus to and from the airport after 11:00 PM, and they don't offer such service on the weekends, starting on Friday. These are essential details that the hotel should have shared online to give customers clarity of choice. I arrived around 11:30 PM at the airport and called the hotel. They said that they had stopped the shuttle bus service at 11:00 PM. When I arrived at the hotel and asked about the shuttle bus for the next day, Saturday, since I had a morning flight, they told me that they don't offer such service on the weekend. I chose this hotel because of the shuttle bus service they claimed to offer. This service is not acceptable for travellers due to a lack of clear communication regarding the shuttle service's schedule, which is critical information for travel customers.

Excellent séjour, bel hôtel

Catastrophic: air conditioning that doesn't work, refrigerator in pantograph, no water at my arrival at 16h .... No responsible, only young trainees who tried to do the best by offering free drinks, The hotel was very comfortable and very comfortable. And the next day when you leave: no excuse presented.

It was the best hotel. The architecture was beautiful, the rooms were spacious and I had a very good stay. The breakfast had a wide variety and was delicious. I was able to buy the things I had for breakfast at the bakery next to the hotel, so I took them as souvenirs. The young woman working at the hotel was very kind to me. I would definitely like to go to this hotel again.

The location of the hotel is very good, the hall is also very atmospheric, and the rooms are also very good. The facilities are complete, the decoration is warm and unique, and the service is also in place

The hardware facilities are very good, but the service is average. I don't know why they charged too much tax. I suggest that the hotel improve its customer service. However, the environment and facilities are good!