Ξενοδοχεία με Pools σε Cordillera Administrative Region, Philippines

The hotel itself is nice, clean, and comfortable, and the breakfast was good. The amenities are fine and the room met expectations. Unfortunately, the guest service needs improvement. We arrived at 7:30 PM and our room was still not ready. We were asked to wait, but there were no updates unless we repeatedly asked, which was inconvenient after a long trip. There was also an issue with Netflix being logged in under another guest’s account. When we asked if it could be logged out, we were bluntly told it couldn’t be done, without any effort to assist or offer alternatives. A more service-oriented response would have made a big difference. Overall, the hotel has good facilities, but better staff training and guest handling are needed to improve the stay.

This hotel has some good points: 1. Great buffet bfast with a variety of food selections. I like their dried fish, omelette, langgonisa, coffee, breads, fruits. But noticed they did not serve bananas. Staff looks attentive to the needs of guests. 2. Have greats restos and shops nearby. Also near the CJH Conference area. 3. Has ample parking and nice garden plus heated pool. However this hotel also needs improvement on the following areas: 1. Front desk looks like they are not coordinated. Made separate booking for three nights via Agoda and Trip.com and informed the hotel about this arrangement. However, after our first night, front desk asked us if we are extending our stay. Worst, they deactivated our key cards so we have to go down again to have them activated again which caused some inconvenience. 2. Toilet has a foul odor so called housekeeping who took some time to attend to us. They told us what to do to avoid the foul smell but some unpleasant smell still remained so reported this to the team leader who sent their engineering to check. The hotel staff told us they will return but never did. So problem was not solved. 3. Requested for late checkout since our trip back to Manila was still at 2pm. However, front desk cannot commit and said will require approval. We followed up and got no positive feedback. Called team leader and made complaints about issues 1-3 and had our request accepted. 4. Very difficult to book a taxi or grab and the guards said because of too many guests or tourists. But it’s a pity that such an expensive hotel also has no shuttles service. We booked this hotel because it’s near the conference area but disappointed because we felt we didn’t get the value and services we were expecting. Anyway, thanks to the great staff.

Location is good..along the highway so it's not easy to take a ride..amenities and services was good,staffs were acommodating as well ..but the cleanliness is not that so good.but still I can say still good.. Thank you hotel Supreme for your service!

Overall our stay was ok. But i would not recommend it for guests planning for a staycation . Pros: ●Rooms are big and shower area is spacious, and water pressure for showers, bidet, and faucet are strong. ● Breakfast buffet is good ●Hotel Staffs are friendly and approachable. ●View is nice Cons: ●Although the hotel is relatively new, the amenities appear poorly maintained.” Specially for the Pool area/Gym Area - Poor ventilation has caused the area to smell damp and moldy. ●8th floor, place is not very well lit, especially at night.” ●Pool hours is not consistent with what is posted online. Suggestions: Timely repairs are necessary to maintain guest safety and provide a relaxing stay.

We had a wonderful stay at Sotogrande Hotel Baguio as a family. The room was clean, spacious, and comfortable—perfect for traveling with a child. The staff were warm, polite, and very accommodating, which made our stay even more pleasant. We loved the quiet, relaxing atmosphere and the cool Baguio weather. Overall, it was a comfortable and stress-free stay, and we’d gladly recommend it to families visiting Baguio.

We recently stayed at this hotel, and overall, it was a good experience. The hotel itself is clean and well-maintained, with friendly and helpful staff who made our stay pleasant. The room was also clean and comfortable, especially the bathroom it was spotless, with no signs of prior use or any foul smells. However, the lack of an exhaust fan meant that any odors stayed trapped inside. Additionally, the room had no windows that could be opened for fresh air circulation. While there was an air conditioner, it still felt like the air wasn’t circulating well. Breakfast was just okay nothing special. The selection was quite limited, so you’re left with only what’s available. Compared to Elizabeth Hotel, which is more affordable and offers a more appetizing breakfast buffet with a wider variety, this was a bit of a letdown. As for amenities, the hotel offers a jacuzzi and a heated pool, which is great in theory. However, their location in the middle of a restaurant makes it awkward to use since you’ll likely have an audience while swimming. We also tried the Japanese restaurant on the mezzanine level. The food was good and affordable, but the sashimi was cut too thick about an inch which made it difficult to eat. Despite these minor inconveniences, I highly recommend this hotel for its exceptional cleanliness. If cleanliness is a top priority for you, this hotel is a great choice!