Ξενοδοχεία με spa σε Piedmont, Italy

The rooms were quite large, and the hotel was beautiful, but the service was just so-so, and the cleanliness was unsatisfactory! The front desk staff were always cold and unfriendly; I don't know if Italians are just naturally unfriendly or if their training was inadequate.

Ho soggiornato insieme ad altri 3 amici in un quadrupla nella Baita 2, vi erano 2 camere con letti matrimoniali e un bagno in mezzo che le divideva. La camera era più o meno carina: poche prese da poter usare (ci siamo arrangiati con la ciabatta), nella seconda camera il letto matrimoniale arrivava quasi attaccato al muro (letteralmente a mala pena ci si passava), camera piena di umidità sulle pareti, bajour nella prima matrimoniale non funzionanti, io bagno almeno era moderno e carino Bella la sala della colazione anche se quando siamo arrivati noi c'era ben poco e un ricarico di roba lo si poteva fare (la colazione era fino alle 10), molto bella anche la reception e la sala con i divanetti Nel complesso è stato un soggiorno sufficiente, contando che dovevamo stare una sola notte ci siamo adattati

I've been in this hotel, as usual, I had a nice experience, a friendly and friendly staff, clean and functioning structure. Satisfaction and recommended

My intended booking was at splendid hotel in lugano but once I went there I realised that it was at baveno 😅 ,so I took a taxi for 350 euro to go there . The front desk upgraded my rooms to lake views for 80 euro/night. The gym is for 12 euro /person, the breakfast is about average nothing special. The front desk are nice people but they put an extra service charge for that(optional). The view from the balcony was beautiful.

This is a suite hotel similar to an apartment hotel. The decoration is relatively new and has a certain grade. It is about four  stars. The room is very spacious. There is a master bedroom with a kitchen, a dining room, a living room, and kitchen utensils. Complete, there is a microwave oven, electric stove, etc.,  Breakfast is also very rich. The price is very good. We met a front desk staff who had studied in Qingdao, China. Chinese was very enthusiastic to us, very good communication, and the service was very good. , can help solve some problems, such as finding good delicious restaurants and so on. This hotel is a good choice as a transit point for European tourism. 

Friendly staff, our room was upgraded. Thank you! The location is fantastic, with a rooftop pool and bar. The pool is heated, and we were able to use it even in April. The wellness area is included, as are the parking spaces. A few minor points: there is no coffee machine or kettle in the room; the rooms are very noisy. We will definitely be back! Thank you for the great stay!

We had a problem to take the keys to the room because we arrived late. Tke keys didn't work The breakfast is very good The SPA is minimalistic

Historical hotel, in a very central location. Comfortable room, varied breakfast and good. All perfect

While the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating. The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags. The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight. Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay. Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.

The location is behind the commercial street, which is very convenient for shopping. There are few restaurants and convenience stores nearby, so you need to walk a little. The design of the hotel itself is quite good, with a sense of quality. The room is also very spacious, and you can see the snow-capped mountains in the distance from the window. But the only drawback is the bathroom. The shower room cannot block the water, and it is easy to make the whole bathroom full of water, which is quite embarrassing.