Δημοσίευση1 Ιούν. 2025
I_Rh
I recently had to cancel my reservation at The Fairhaven Hotel
due to an unexpected illness, and unfortunately, my experience with their customer service has left much to be desired.
Despite reaching out promptly to explain my situation and request a refund, I was met with a firm refusal. The hotel’s cancellation policy was not flexible enough to accommodate my circumstances, which was quite disappointing. I understand that policies are in place for a reason, but a little compassion in times of need would have gone a long way.
The hotel itself may have great amenities and a lovely atmosphere, but my experience with their handling of cancellations has overshadowed any positive aspects. I would advise potential guests to carefully consider the cancellation policy before booking, especially if there’s a chance that plans may change unexpectedly.
Overall, while I cannot speak to the quality of the stay, my interaction with the hotel regarding my cancellation has left me feeling frustrated and dissatisfied. I hope they can improve their customer service approach in the future.
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Τιμή ανά διανυκτέρευση από:2.962 TWD
Δημοσίευση19 Ιούν. 2026
Anonymous User
I love the room and amenities offered. Clear instruction, clean facilities, and warm hospitality. Reasonable price and convenient accessibility to different locations (shopping centre, convenience stores, restaurants, cafe and pubs,…)
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Τιμή ανά διανυκτέρευση από:1.799 TWD
Δημοσίευση17 Σεπ. 2025
Kaila Baxter
Had such a lovely stay! Room was clean and service was excellent. Was lucky enough to eat at the pub as well and the food was incredible. Would definitely recommend to anyone planning to pass through Shaftesbury.
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Τιμή ανά διανυκτέρευση από:3.632 TWD
Δημοσίευση27 Μάιος 2025
Hendrik
Englisch Style Hotel, etwas in die Jahre gekommen, zu empfehlen
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Τιμή ανά διανυκτέρευση από:2.254 TWD
Δημοσίευση28 Ιούν. 2026|Economy Double Room, Ensuite (Silver)
Guest UserHave only but good things to say about my stay at Jurassic Bay in Weymouth
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Τιμή ανά διανυκτέρευση από:2.469 TWD
Δημοσίευση3 Ιούλ. 2025
Anonymous User
Check in ended at 6 pm, the email sent by the hotel did not pay attention, and the result was to the hotel entrance iron general to the door. No way, I can knock on the door hard, but the owner has been waiting, the moment I opened the door, my heart hanging down. The owner is an English gentleman who is very enthusiastic and helped us lift our luggage upstairs, and also introduced us to the dinner location and cheap parking locations. In particular, the hotel breakfast is very good, the owner is very responsible for taking care of the guests, we are very satisfied. I feel that the owner is especially enthusiastic about Chinese guests (actually he is very good to all guests) because he has a Beijing wife. Although this time she returned to Beijing and did not have a chance to meet, but a cross-ocean phone call brought our feelings closer. I sincerely hope that all the compatriots who snort overseas will prosper, and we will definitely top you again if we have the opportunity.
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Τιμή ανά διανυκτέρευση από:4.149 TWD
Δημοσίευση14 Μάρ. 2025
Christopher onwuachi
Perfect
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Τιμή ανά διανυκτέρευση από:1.885 TWD