Ξενοδοχεία Family σε Perak, Malaysia

"On the day I checked in, I left my things in the room and I went shopping. I did leave a Do Not Disturb sign on my door. When I came back, the minute I put down my shopping, someone tried to open my door. Looked through my peep hole and saw a middle aged woman. The key obviously did not work. She left after a while but came back with a bell boy who rang in my doorbell. I opened the door and bellboy apologised and asked if I was staying here. I said I have checked in at 3pm. Bellboy pointed at two luggages and said he sent them to the wrong room? Wait what? Whose are these? The woman said they were hers. Bell boy said he delivered them to the wrong room. Next, front desk called me and asked for my name. Not to apologise but ask for my identity. She confirmed that there’s been a mistake in assigning rooms. I asked her what do I need to do. She said nothing. No apologies. I asked her why the bellboy entered my room even though the Do Not Disturb sign was there. No answer. My advise to those who choose to stay here - double lock your doors and keep your valuables with you. They did not respect my DND sign and entered my room."

"The owner required us to put in deposit of RM100. We manage to get to put our lugage in the unit before we get to check in. The door lock seem to have issues when we check in the door nob like spoil. The host does not provide additional key access unlike other unit we stayed before. And it is so inconvenient for us with family. Imagine if we only have 1 access card and if our family member went to swimming pool take the card we can't goes down to our carpark and we can't even goes to swimming pool,which mean we are stuck. Host just simply tell us to settle this problem ourself. When we get out the door was unable close and we have to force close it and ended up we can't open the door. Host end up getting locksmith to come open the door we were not able get in our unit for 5 hours. Luckily my kids have extra clothes to change after playing the pool. I can't imagine if my children were to stuck inside the unit can't get out. I hope the host will take a look seriously on the maintenance of the home especially the lock."

"Recommend if you are looking for a short trip, location is convenient, can go many places for food hunting. Best part is free complimentary tickets for Lost world Hot Spring and Night Park. We enjoyed ourselves with the petting zoo, hot springs and fire shows. The animals inside are very cute… Room is clean and staffs are friendly there. Feel warm as insect repellent lotion is provided. 👍"

"We stayed at Ipoh Bali Hotel for 4 days and 3 nights for our honeymoon, and we’re truly so grateful we chose a local honeymoon instead of flying overseas. This place made our trip feel peaceful, romantic, and memorable. From the moment we checked in, Raidah was incredibly warm, helpful, and friendly and she even checked us out at the end of our stay. Her hospitality really made us feel welcomed and taken care of throughout the trip. All the staff we met during our stay were genuinely friendly and welcoming. Every time we walked past, we were greeted with smiles, which made the atmosphere feel so warm and comfortable. We also had massages during our stay, and the masseuses were amazing. The service honestly felt like a 5-star experience, professional, relaxing, and exactly what we needed after the wedding. A special mention to the breakfast team as well, especially May, who was so kind and attentive. The food was excellent. We loved it so much that we ordered the same dishes twice during our stay, the Balinese chicken porridge and the Balinese rice set (can’t remember the exact name, but it was so good!). The room itself was spacious with beautiful high ceilings, giving such a cozy Bali-inspired atmosphere. One of our favourite parts was the sound of flowing water from the balcony at night It was incredibly calming and helped us sleep so well. The bathroom was also very spacious and came with a lovely bathtub, which made the whole honeymoon experience even more special. Honestly, the hotel felt like a 5-star resort experience to us, so we were surprised to find out it’s officially rated 3 stars. The service, atmosphere, and overall experience exceeded our expectations. Overall, this was the perfect honeymoon stay for us, and we will definitely come back again in the future."

"The room was clean and tidy, and the bed was comfortable. Since it is a new building, some floors are still under renovation. This was my first experience having a blackout while showering at night. I tried to contact the agency, but there were no staff available, so the only solution offered was a room change. We had to spend extra time moving all our belongings to another floor. One suggestion is to consider waiving the deposit requirement, or for the agent to contact guests one day before check-in to reconfirm the booking and deposit payment. I had already submitted my deposit before check-in, but the agency may have missed my message. I only received the entry QR code after being stopped and questioned by the security guard, which made the experience stressful."

"This was my first time staying at Ipoh AC Hotel, and I had a pretty good experience. They even gave me a small cake for my birthday, which was a nice touch. The only drawback was that there was dust in various corners of the room, so I hope the cleaning staff can improve their cleaning. Overall, it was a good stay! 👍"

"Both the rooms and common areas are clean. There's a washer and dryer on the 2nd floor, and kettles are available in the common areas on the 1st and G floors, so you can bring them back to your room to boil water. Getting a taxi right outside is easy and the location is accurate. There are also plenty of restaurants and eateries nearby. I've been indulging in durians for a few days in Ipoh, and I'm very satisfied!"

"The environment here is comfortable. I always bring my foreign friends to stay here, and they are always very satisfied. The service attitude is excellent 👍. The breakfast is fantastic, and I really love the desserts too. The kids also enjoyed the night swimming. They'll definitely be back! 🫶🏻"

"The location of the property is excellent, and the building is well maintained. The unit is equipped with most essential amenities, including a refrigerator, washing machine, water heater, iron, and basic kitchen utensils. However, several advertised facilities were not functional during our stay, including the kitchen stove, chimney hood, living room ceiling fan, and TV. The check-in process could be clearer. I had to contact the property a day in advance to obtain the check-in instructions and pay a RM200 security deposit. The deposit was refunded a few hours after checkout without any issues. The biggest downside of this property is the ongoing construction directly in front of the building. There was constant noise from drilling and blasting, and the area was very dusty. Construction work even continued into the night, making it difficult to relax and causing me a headache. If you’re looking for a peaceful stay, it’s worth checking whether the construction has been completed before booking."